Instructions for Desk Receptionist Application Process for 2009-2010

University of Wisconsin-Stevens Point

Residential Living

Thank you for your interest in the desk receptionist position. Attached are the materials necessary to apply for
the position for both returning desk receptionists as well as new applicants.

If you have received this application at summer orientation or through any other method, please send your
completed application to:

Residential Living Office/Building Services

601 Division St.
Stevens Point, WI 54481

Please note that applicants with work study money are given first priority for desk receptionist positions.

ADs (the staff members in charge of hiring the desk receptionists for their residence hall) will contact
applicants at the end of August. If you have a question about your application, you may try to reach the AD in
your assigned hall via phone or e-mail after Monday, August 17, 2009.

Desk Receptionist Job Responsibilities

The following list includes some of the responsibilities and tasks of a desk receptionist.

• Greet residents and guests of the hall

• Be courteous and knowledgeable when providing services to students and guests
• Facilitate equipment check-out
• Sort and distribute campus and US mail
• Assist students with documenting a work order
• Perform routine maintenance of desk environment (organize and keep area clean)
• Assist in facilitating guest registration
• Serve as a resource to students and guests by answering questions, posting signs, taking messages, etc.
• Perform other duties as assigned by AD or Hall Director
• Good communication skills, a positive and friendly attitude
• Must be willing to work nights and weekends
• Willingness to learn, enthusiasm and patience is a must
 Application for Desk Receptionist for 2009-2010
University of Wisconsin-Stevens Point
Residential Living

PERSONAL INFORMATION

Name:_______________________________________________________________________ (PLEASE PRINT)

Fall Address:____________________________________________ Student ID #:____________________________________

_________________________________________________________ Fall Phone #:_____________________________________

Summer 2009 Address:_________________________________ Summer Phone #:________________________________

_________________________________________________________ Summer E-mail address:__________________________

Class Standing for Fall of 2009:__________________________New or Returning Applicant?_____________________

If you are a returning applicant, when and where did you work previously?_______________________________

Please check all residence halls in which you wish to be considered for a Desk Receptionist position:

Allen Quad North Debot Quad South Debot Quad

Other
____Watson ____Hansen ____Any hall
____May Roach ____Thomson ____Steiner ____Only the
____Smith ____Burroughs ____Neale hall I get
____Pray Sims ____Knutzen ____Baldwin assigned to
____South
WORK EXPERIENCE

Please list past relevant work experience:

1. Place of Employment:__________________________________ Position title:________________________

Job Tasks:_________________________________________________________________________________________________

Contact Person and Phone Number:________________________________________________________________________

2. Place of Employment:__________________________________ Position title:________________________

Job Tasks:_________________________________________________________________________________________________

Contact Person and Phone Number:________________________________________________________________________

APPLICATION QUESTIONS

What interests you in the desk receptionist position?______________________________________________________

____________________________________________________________________________________________________________

____________________________________________________________________________________________________________

____________________________________________________________________________________________________________
What is your definition of customer
service?___________________________________________________________________________________________________

____________________________________________________________________________________________________________

____________________________________________________________________________________________________________

____________________________________________________________________________________________________________

Please describe experiences you have had working in customer service.___________________________________

____________________________________________________________________________________________________________

____________________________________________________________________________________________________________

____________________________________________________________________________________________________________

What do you feel you can contribute to the front desk operation? _________________________________________

____________________________________________________________________________________________________________

____________________________________________________________________________________________________________

____________________________________________________________________________________________________________

What are your expectations of the desk receptionist position?_____________________________________________

____________________________________________________________________________________________________________

____________________________________________________________________________________________________________

____________________________________________________________________________________________________________

What other activities do you plan to be involved in that might conflict with a desk receptionist position?
____________________________________________________________________________________________________________

____________________________________________________________________________________________________________

____________________________________________________________________________________________________________

Are you available to work nights and every other weekend?_______________________________________________

____________________________________________________________________________________________________________

Please fill out the attached schedule, blocking off class and meeting times for Fall Semester 2009.

For Office Use Only

Hall Assignment___________________________________ Hired/Not Hired_________________________________
Application given to:
__BA __BU __HA __KN __MR __NE __PS __SM __SO __ST _ _TH __WA __ANY

Work Study or Regular Pay_________________________ WS Control Figure_______________________________

Exit report checked with Kris Hoffenberger?______
 Daily Schedule

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

7:00-8:00

8:00-9:00

9:00-10:00

10:00-11:00

11:00-12:00

12:00-1:00

1:00-2:00

2:00-3:00

3:00-4:00

4:00-5:00

5:00-6:00

6:00-7:00

7:00-8:00

8:00-9:00

9:00-10:00

10:00-11:00

11:00-12:00