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  • Humour (1hr) : Interpersonal Skills (8hrs)

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    ullas2010
    17 views3 pages
    The document discusses several topics related to developing interpersonal skills including humor, responsible behavior, communication, and public speaking. It examines how humor can be used effectively and its benefits as well as hazards. It explores the nature and components of behavior and how to make behavior more responsible. It also outlines essentials of good communication, common communication errors and barriers, techniques for active listening and public speaking, and factors like body language, facial expressions, and questioning skills. The document provides guidance on developing important soft skills over several hours of topics and training.

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    Humour

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    The document discusses several topics related to developing interpersonal skills including humor, responsible behavior, communication, and public speaking. It examines how humor can be used effectively and its benefits as well as hazards. It explores the nature and components of behavior and how to make behavior more responsible. It also outlines essentials of good communication, common communication errors and barriers, techniques for active listening and public speaking, and factors like body language, facial expressions, and questioning skills. The document provides guidance on developing important soft skills over several hours of topics and training.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    17 views3 pages

    Humour (1hr) : Interpersonal Skills (8hrs)

    Uploaded by

    ullas2010
    The document discusses several topics related to developing interpersonal skills including humor, responsible behavior, communication, and public speaking. It examines how humor can be used effectively and its benefits as well as hazards. It explores the nature and components of behavior and how to make behavior more responsible. It also outlines essentials of good communication, common communication errors and barriers, techniques for active listening and public speaking, and factors like body language, facial expressions, and questioning skills. The document provides guidance on developing important soft skills over several hours of topics and training.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 3

    Humour(1hr)

    What is humor/laughter? How to use humor effectively? To point out the benefits and hazards of the use of humor Do you think all humours work effectively?

    Responsible behavior (2hrs)


    What is behavior? How to make it responsible? Nature of behavior Components of behavior Behavior Model

    How humors can open doors? How humor can make you be more productive? Humors Bottom Line?

    Organisational factors for responsible behavior Negative behaviors How behavior can be changed? Barriers while changing behavior

    Interpersonal Skills ( 8hrs)


    Verbal communication Non verbal communication Listening skills Negotiation Problem Solving Clarifying Dealing with criticism Group & team roles How to be polite? What is empathy? Decision Making Assertiveness Questioning Conflict handling Feedback usage Personal Appearance

    Communication (10 hrs)


    What is communication? Why it is very important? Essentials of good communication Common ways to communicate Communication Goals Distortions in communication How we need to improve communication? Common communication errors Barriers of Communication How to be an active listener? Techniques to improve listening skills Basic types of questions Questioning skills Adding color to communication Public Speaking Body Language & Facial Expressions 5ps to speak effectively in Public

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