BP

-Business Partner (Creation/View/Modification)

CIC0 -Customer Interaction Centre CRMD_ORDER - CRM Transaction (Create/View/Modify) SPRO - Configuration related settings CRMD_CALL_LIST-Create/ Maintain Call list IB51 / IB52 / IB53-Ibase Creation / Change / View COMMPR01-Maintain Products PPOSA_CRM-Display Organizational Model SBDM-Bdoc maintenance SMOEAC- Administration console CRM Middleware SMQ1,SMQ2 Queue monitoring transactions for inbound and outbound queues. SMW01 Transaction for monitoring bdocs.

MIddleware t-code Transactions Transaction Codes

Work process overview SM66 CPU and memory consumption ST06 SAP memory and buffers ST02 Database performance counters ST04 Memory consumption per user Table call statistics ST10 SM04 (on each application server) OS07

CPU & Memory Consumption on IPC Server CRM Inbound Queue SMQ2 CRM Outbound Queue Monitor Load R3AM1 Define Request R3AR2 Run Request R3AR4 SMQ

Request Business Partner CRMM_BUPA_MAP Send Business Partner CRMM_BUPA_SEND RFC statistics (client and server) ST03 Errors in transactional RFCs SM58 BDOC Statistics SMWMFLOW Response time statistics ST03 & STAD Error Tracking SMWP Q-Out Scheduler SMQS Q-In Scheduler SMQR Bdoc Error Tracking SMW01 & SMW02 Short Dumps ST22 Admin Console SMOEAC Process Overview User List AL08 SM50 SDIMA

Data Integrity Manager