TABLE OF CONTENTS - PAGE 1 Topic Foreword Course Objectives and Required Materials Places to get a toolkit Course Reading

Assignment Section 1: Learning the Basics Facts about electrical power and surge suppressors How do viruses affect your computer Definitions of basic computer components Types of bus connectors What is POST and what does it do for you Steps in the boot process Typical AUTOEXEC.BAT and CONFIG.SYS files Memory usage in the DOS environment General guidelines for repairing computers Good diagnostic and preparation software How to fill out a tag on a tested computer Component identification worksheet Parts identification worksheet How to identify a motherboard Basic DOS commands Tips to remember when running CMOS setup programs Steps to preparing a hard disk for use IRQ and port address reference sheet Computer Reclamation PC repair guidelines Floppy drive testing guidelines Hard drive testing guidelines Monitor testing guidelines Keyboard testing guidelines What exactly is a network What exactly is a server Major types of network topologies How do networks pass data from one place to another How will my PC operate when connected to a LAN What happens when you log into a network What will be covered in Test #1 Section 2: Moving to the next level What makes a PC "conservatively designed" What makes a multimedia PC Tips to remember when buying a PC Tips to remember when supporting computer systems Checkit basics Norton Utilities basics Spinrite basics Modem communications basics Guide to using Procomm version 2.4.2 Steps to bringing a new PC to life Important things to remember when installing a motherboard New PC building checksheet Important things to remember when installing a motherboard Hard disk installation checksheet Page Number iv 1 2 3 4 5 6 7 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 33 35 36 37 38 41 42 43 44 45 46 47 49 50 51 52 53 55 57 58

A Guidebook in PC Hardware, Maintenance and Repair Copyright, 1997

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William Lloyd, Instructor 301/372-2889