Transporter: XYZ & Co. Business Process Change Case Analysis

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EDP Warehouse Account s Disptach

Transporter

XYZ & Co. Business process change case analysis

Dealer

Marketing Bank
The current issue w.r.t the Process used by XYZ & Co. 1. follow-up sessions from the dealer through telephone for the status 2. Data needed to be transferred manually- invoices 3. The process of collection and logging of data often entailed replication of work and increased workload & different operating systems & database structures 4. MIS compilation, which was manual, was tedious 5. Unavailability of status of trucks & Planning of loading of trucks not available 6. No uniform structure for maintaining a databank 7. Individual function based approach 8. Realization of payment (LC) manual process 9. No integration of functions through system & communication network 3. Strategic Actions that should be taken with a centralized system having databse and interfaces including the web interface for the dealers & bank, Global Positioning System for transporter for vehicle tracking, communication network (LAN/WAN)of all concerned departments Centralized System 1. Sales & dispatch 2. Transportation details & GPS status of trucks 3. Payments 4. Truck permit expiry details 5. MIS interface Dispatch Marketing LAN Accounts Warehouse Transporter

Dealer

Web I/F Banks

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