Topics must read and revise operations consultancy

Exercises on 7 Wastes and Calculating Sigma Structure and roles in Lean Six Sigma Gate review process Littles law project selection and management Demand forecasting Decision trees Force field analysis Running simulation exercises Define Phase

Define phase overview Project Charters Sigma Logic Practice writing Problem statements, defining In / Out of Scope, SMART goals, SIPOC Team creation tools ARMI and RACI communication charter exercise Practice Voice of the customer / CTQs Stakeholder analysis Project Planning, Risk Assessment, Project Launch, Project Folder followed by exercise Value Stream mapping Quality Function Deployment (QFD) and the Kano Model Risk Assessment Failure Mode Effect Analysis (FMEA) Measure Phase

Practice Minitab Types of data Basic stats Central Tendency Variation and Tampering Graphical displays Histograms, dot plots, box plots etc Process Mapping Data collection planning Measurement systems analysis and Gauge R&R Sampling Process capability Control charts Theory of constraints Analyse Phase

Brainstorming methodologies Cause and Effect diagrams Data analysis Pareto charts, run charts, frequency charts etc Confidence intervals

Distributions Hypothesis testing T tests F tests ANOVA Chi squared Design of Experiments Data analysis of non-normal data Regression and correlation Improve Phase

Generating solutions and creativity Littles law Lean Tool

Reducing complexity

5S and visual management Takt time Kanban and Flow (Push v Pull) TPM & OEE SMED Poka Yoka Kaizen

Standardization and benchmarking Evaluating and selection solutions Decision matrix etc Pilot testing Identifying solutions Control Phase

Control plans Saving calculation Cost of non quality