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MI0038- ENTERPRISE RESOURCE PLANNING

1 a. Discuss about ERP software selection criteria. b. What is improper ERP system selection? Explain in detail A a. Explaining the ERP software selection criteria b. Explaining the improper ERP system selection

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2 a) Discuss the components of Customer Relationship Management. b) Explain the different modules of R/3 A a. Explaining the 4 different component of CRM b. Explaining atleast 6 modules 6

3 a. Consider two organisational environment in which one of the organisation is having no or little communication between departments and the other organisation where all the departments know what the others are doing. Now which environment is considered to be better and why? b. Explain integrated Management of integration. A a. identifying which environment 2 explaining the reasons 4 10 b. explanation of integrated Management of information

4 A business products distributor was manually processing over 300,000 customer orders each

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