January 28, 2014 To Whom It May Concern: Tricia Kannegieter is currently working with me as a Youth Paraprofessional at the Cascade

Branch of the Kent District Library. She has been at our branch for three years doing some of our youth programming and working on the public reference desk. During that time, she has developed a media commercial for our library system to use in the area public schools to promote our Summer Reading Club, created PowerPoint slides to use each week with her preschool storytime, and assisted in planning a large event celebrating the updating of our early literacy activity area in our branch. Also, during the time she has worked here, she completed both a Master of Library Science at Texas Womans University and a Masters Degree at Grand Valley State University relating to Media in Education. The families that attend her programs have many positive comments about them. She keeps current with new materials, and recommends books, films, and music to people seeking new library experiences and is very helpful when people are having difficult times with their e-readers and computers. She has taught some of our computer technique classes for area adults seeking to know more about computer programs. From my experience with Tricia, she budgets her time, interacts with people, and is comfortable with current technology. I believe these characteristics are needed in any professional library position. She enjoys working in libraries of all kinds and would like to advance in this field. Where many people look on librarianship as a reclusive job for people who love books, Tricia knows and is comfortable with the changes happening in librarianship, and is well suited for this career. If you have any questions feel free to contact me. Jacquelyn Viol Youth Specialist Kent District Library, Cascade Township Branch 2870 Jacksmith Ave. SE Grand Rapids, MI 49546 jviol@kdl.org 616-784-2016, ext. 4857