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    Chapter 2 - Communication Process (

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    Parul Jain
    The document discusses communication processes and feedback. It defines communication as the encoding and decoding of messages between a communicator and receiver, which can be impacted by noise and results in feedback. It also outlines the objectives, types, importance, and nature of feedback in organizational communication, including internal and external communication channels.

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    Chapter 2 - Communication Process (

    Uploaded by

    Parul Jain
    46 views7 pages
    The document discusses communication processes and feedback. It defines communication as the encoding and decoding of messages between a communicator and receiver, which can be impacted by noise and results in feedback. It also outlines the objectives, types, importance, and nature of feedback in organizational communication, including internal and external communication channels.

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    process

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    Chapter 2 - Communication Process(

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    The document discusses communication processes and feedback. It defines communication as the encoding and decoding of messages between a communicator and receiver, which can be impacted by noise and results in feedback. It also outlines the objectives, types, importance, and nature of feedback in organizational communication, including internal and external communication channels.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    46 views7 pages

    Chapter 2 - Communication Process (

    Uploaded by

    Parul Jain
    The document discusses communication processes and feedback. It defines communication as the encoding and decoding of messages between a communicator and receiver, which can be impacted by noise and results in feedback. It also outlines the objectives, types, importance, and nature of feedback in organizational communication, including internal and external communication channels.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 7

    Chapter2 Communication C i ti P Process AndFeedback

    CommunicationProcess
    Noise Encodingof message Channelsof Communication

    Communicator

    Receiver

    Noise Feedback

    Decodingof Message

    O Organizational i ti lCommunication C i ti

    Internal Communication

    External Communication

    ObjectivesofCommunication
    ExchangeofInformation IssueofOrdersandInstructions Education AdviseandCounseling Persuasion Suggestion Motivation RaisingMorale Warning

    WhatisFeedback?
    Feedbackisamessagethatindicates theunderstandingoragreement betweentwoormore communicatorsinresponsetoan originalmessage

    Typesoffeedback

    Self Feedback

    Listeners f db k feedback

    Positive Feedback

    Negative Feedback db k

    PersonalElement Observation DetailedandSpecific Tone Approach ImportanceofFeedback ConfirmationofTransmission SeekingSolutionstoProblem Identificationofchangerequired Betterunderstanding BetterPlanning Overall O llC Coordination di ti Psychologicl Satisfaction Higher g Productivity y Developmentofemployees

    NatureofFeedback

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