Chapter 2

External Influences on Telecommunications in the Enterprise

Agenda
Regulation Regulation agencies Deregulation Terminology Transnational data flow

Reasons for Regulation

Universality & compatibility Protection Interference Duplication Infrastructure

Regulation Agency
Federal Communication Commission (FCC) Public Utility Commission (PUC) Public Service Commission (PSC)

Regulation
Tariffs: regulated basic services
Duration Minimum Service Charge Flat Rate Amount of Data

Enhanced services: not regulated

Converting speed & coding system Call forwarding, call waiting, caller id, etc.

Deregulation
Interconnect industry Antitrust & deregulation
Open Skies Policy Open Network Architecture

Telecommunication Act of 1996

Offering different services Internet crime Manufacturing equipment Allowing concentration of ownership

Impacts of Deregulation
Competition Better and economical service New and flexible products

Other Countries
Regulation Deregulation trend International organization
World Trade Organization (WTO) United Nations (UN) Council of Europe (COE) Organization for Economic Cooperation and Development (OECD)

Transnational Data Flow (TNDF)

Impact
National defense and secrets Personal privacy Export information processing (loss of job)

Regulation
Tax or tariff Content monitoring Leased lines restriction Privacy legislation

Terminology
Local Exchange Carriers (LECs) Interexchange Carriers (IXCs) Local Access and Transport Areas (LATAs) Demarcation Point

Points to Remember
Regulation Regulation agencies Deregulation Terminology Transnational data flow

Discussion
What are your thoughts on the future of telephone company? What are your thoughts on building an extranet between countries?