Eng.

Magdy Khattab

INTEGRATED MANAGEMENT
SYSTEMS

Agenda
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.

Introduction and Problem Definition

What do we mean by an integrated management system?
Why should management systems be integrated?
Management system
What does a system comprise of ?
Which Management Systems standards can be integrated?
Quality Management System
Environmental Management
Occupational health and safety management systems
Management System Targets
Integrated Management System
Typical IMS Structure
Case Study And Company Profile
Steps to Developing an integrated management system
PAS 99 Integrated Management System
3

INTEGRATED MANAGEMENT
SYSTEMS
Quality Management System

Environmental
Management
System

Occupational
Health and
Safety
Management
System
4

1-Introduction and Problem Definition

?How can a company Developing IMS

(1
(2
(3

:
) ISO 9001/2000 ( QMS
ISO 14001/ 2004
) ( EMS
) OHSAS ( OHSAS
18001/2007



.

QMS + EMS + OHSAS = IMS

2-What do we mean by
?an integrated management system

.


.


.

3-Why should management systems

?be integrated

.
.
.

.
.
.
.

.

3-Why should management systems

?be integrated


.
80%
:
.1
.2
.3
.4
.5
.6
.7
.8
.9
.10
.11
8

Top management commitment.

Control of documents.
Control of records.
Definition of a policy.
Planning of objectives and targets.
Procedures for training of employees.
Communication procedures.
Audits.
Control of non-compliance.
Corrective and preventive actions.
Management review.

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

4- Management System
:
)
(

6 :

.1
.2
.3
.4
.5
.6

Policy
Planning
Implementation and
Operation
Performance Assessment
Improvement
Management Review

1.
2.
3.
4.
5.
6.

? 5-What does a system comprise of

:

A system is a collection of sub-systems

A subsystem is a collection of processes.

A process is a collection of tasks.

.
An activity is the smallest parcel of work to be carried out by a person
or group of people.

A procedure is just a way of doing things.
10

6-Which Management Systems

standards can be integrated?
Typically:
ISO 9001 (Quality Management)
ISO 14001 (Environmental Management)
OHSAS 18001 (Occupational Health & Safety)
ISO/IEC 27001 (Information Security)
ISO 22000 (Food Safety)
ISO/IEC 20000 (IT Service Management)
11

7-Quality Management System

( QMS )

: ISO 9000

. ISO 9000
. ISO 9001
. ISO 9004
. ISO 19011

(1
(2
(3
(4

12

Areas Addressed by ISO 9001:

4.
5.
6.
7.
8.

Quality Management System

Management Responsibility
Resource Management
Product Realization
Measurement, Analysis and
Improvement
13

Quality management system model

Continual improvement of the
Quality management system
Management
responsibility

Customers

Resource
management

Customers

Measurement,
analysis and
improvement

Satisfaction

Requirements
Input

Information flow
Value-adding activities

Product
realization

Product

Output

14

8-Environmental Management System

) ( EMS

.

: ISO 14000

(1
(2
(3

ISO 14000 .
ISO 14001 .
ISO 14011 .

15

Areas Addressed by ISO 14001

General requirements
Environmental policy
Planning
implementation and operation
Checking and corrective action
Management review

16

Environmental Management
System Model

Continual
Improvement
Environmental
Policy

Management
Review

Planning
Implementation
& Operation

& Checking
Corrective Action

17

9-Occupational health and safety

management systems

,
OHSAS 18001/2007
: OHSAS 18001
OHSAS 18001 .
OHSAS 18002
.
ISO 19011

18

Areas Addressed by OHSAS 18001

General requirements
Environmental policy
Planning
implementation and operation
Checking and corrective action
Management review

19

OH&S Management System Model

Continual Improvement
(Initial Status
Review)
Management
Review
Checking &
Corrective Action

OH&S Policy
Planning
Implementation &
Operation
20

10

10-Management System Targets

QMS
EMS
OH&S

The Customer
Stakeholders, Regulators
Primarily Employees

QMS

EMS

Integration

IMS

OH&S
MS
21

Model for an Integrated Management

System
1 Management responsibility
1.1 Preliminary analysis
1.2 IMS Policy
1.3 IMS Objectives and
programmers
1.4 IMS organization
1.5 Documentation and its
control
1.6 Management review
1.7 Legal & Other Req.

2 System resources
2.1 Human resources
2.2 Information and
communication
2.3 Infrastructure
2.4 Other resources
(infrastructure, working
environment)

22

11

Model for an Integrated Management

System
3 Operational Control /
Product Realizations
3.1 Requirements and needs
analysis
3.2 Design and development
3.3 Purchasing
3.4 Operations linked to
production processes and
services
3.5 Control of test equipment

4 Measurement, analysis and

improvement
4.1 IMS measurement and
monitoring
4.2 Audits
4.3 Non-conformity control
4.4 Incident Investigation
4.5 Improvement actions

23

24

12

12-Typical IMS Structure

STANDARD - ISO 9001 OR SIMILAR
Policy, objectives, organization,
outline of IMS system

IMS MANUAL

Processes, practices,
responsibilities,
interfaces

PROCESS DOCUMENTS
AND PROCEDURES

Detailed instructions
on how to carry out
specific tasks

INSTRUCTIONS

IMS

FORMS

records
Training

Installation

IT Support

Design

25

1- the Integrated Management

System Manual
IMS Manual









.
26

13

2- IMS Policy

27

3- IMS Procedures


IMS

,

.

28

14

A list Of Procedures

29

A list Of Procedures

30

15

A list Of Procedures

31

A list Of Procedures

32

16

A list Of Procedures

33

) IMS Procedures ( 4
) ( IMS
.1 IMSP- 4.2.1
.2 IMSP-
4.2.3
.3 IMSP- 4.2.4

34

17

) IMS Procedures ( 5

.1
.2
.3
.4
.5

.6
.7

QATP- 5.2
ENVP- 5.4.2.2
HASP- 5.4.3.1
EHSP- 5.4.4
EHSP- 5.4.5

IMSP-
5.5.3
IMSP- 5.6

35

) IMS Procedures ( 6

.1 IMSP- 6.2
.2 QATP- 7.5.1/3

36

18

) IMS Procedures ( 7

.1
.2
.3
.4
.5
.6
.7
.8
37
.9

QATP- 7.3/1
QATP- 7.4
QATP - 7.5.1/1
QATP - 7.5.1/2
QATP- 7.5.1/3
QATP-
7.5.3
QATP- 7.5.5
QATP- 7.6/1
EHSP- 7.7

)IMS Procedures (8

.1
.2
.3
.4
.5
.6
.7
.8
38

IMSP- 8.2.2
QATP - 8.2.4/1
EHSP- 8.2.5
EHSP- 8.2.6
QATP-
8.3.1
EHSP- 8.3.2
HASP- 8.3.3
IMSP- 8.5.2

19

4- IMS Work Instructions

.

39

5- IMS Supporting Documents

) ( IMS :
) objective
( evidence


J.D

.

40

20

14-Case Study And Company Profile

Ahram Security Group

41

14-Case Study And Company Profile

Ahram Security Group

159
1981

42

21

14-Case Study And Company Profile

Ahram Security Group

) ( IMS

.

-:

RIM DOOR LOCKS

-1 :
.
MORTICE DOOR LOCKS
-2 :
.
.
.

-3 :

.
.
.
43

14-Case Study And Company Profile

Ahram Security Group
:
.1
.2
.3
.4

ISO 9001 / 2000

ISO 14001 / 2004
OHSAS 18001


CORE

CORE

CORE

CORE

44

E OH&S Q

OH&S

22

14-Case Study And Company Profile

Ahram Security Group

45

46

23

15-Steps to Developing an integrated

management system



:
-1

ISO 9001 / 2000

ISO 14001 / 2004

OHSAS 18001 / 2007

-2


47

15-Steps to Developing an integrated

management system

-1 & ISO 9001
ISO 14001 & OHSAS 18001
-2
Correspondence Between ISO 9001 / 2000 & ISO
14001 / 2004 & OHSAS 18001 / 2007
-3

-4
.
48

24

15-Steps to Developing an integrated

management system

-5 .
-6 .
-7
.
-8

.
-9
-10

49

15-Steps to Developing an integrated

management system

-11
.
-12
.
-13
-14 .
-15
.
-16


50

25

15-Steps to Developing an integrated

management system

-17 :

-18

.
51

15-Steps to Developing an integrated

management system

-19

-20


-21


.
52

26

ISO Guide 72 Approach

Policy
Planning
Implementation and Operation
Performance Assessment
Improvement
Management Review
53

M anagement
Review
Improvement

Performance
Assessment

Policy
Planning

Implementation
and Operation
54

27

55

56

28

57

58

29

59

Benefits of Implementing a PAS 99

Integrated Management System
The issue of the new British Standards publication
PAS 99 provides a long awaited specification for
the implementation and certification of integrated
management systems (IMS). To understand, from
the experts, how your organization can take
advantage of this new standard and related
certification services from BSI; attend this
interactive one-day workshop and start the journey
towards an effective business-wide integrated
management system.
60

30

Benefits of Implementing a PAS 99

Integrated Management System
Who should attend?
Those wishing to implement an IMS that have
little in place
Those wishing to up-date their ISO 9001 in such a
manner that it facilitates the opportunity for
embracing other systems
Those wishing to combine existing ISO 9001
and/or ISO 14001 and/or OHSAS 18001 systems.
61

Benefits of Implementing a PAS 99

Integrated Management System

Benefits to Your Business

Better business focus
More efficiency
Less bureaucracy
Reduced costs.

62

31

Benefits of Implementing a PAS 99

Integrated Management System

Workshop Structure
Facilitated syndicate exercises providing an overview of the following:
What integration means.
Current management systems.
A framework for integration.
The process approach.
Risk assessment.
Getting started.
Gap Analysis.
Monitoring and Measurement.
BSI approach to assessment and certification.

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