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To study the attrition rates, reasons factors in The Mobile Store

Farida Kandoriwala MBA Sem 3 E No - 029

Objective
To find out the reasons of attrition in the store To find out what employees think about the environment of the store (observation and questionnaire method) To find if there is any relationship between the age of the respondents and the office policies.

The Mobile Store


The MobileStore was launched on March 22, 2006, in Mumbai. It has its registered office at Essar House, Mahalaxmi, Mumbai. The MobileStore currently has over 1000 outlets across 150 cities The MobileStore is an Essar Group venture

At The Mobile Store


Recruitments Employee Engagement Activity

Research Design
This is research is Descriptive in nature The data use in this research involves both Primary and Secondary Sampling Unit Employees of The Mobile Store Sample Size 30

Tools used for data collection Questionnaire and Observation method Tools used for analysis Percentage analysis and Chi square test

Findings
Positive Findings Promotions Work environment is good Team Spirit Retention Policies Negative Findings Lack of support or guidance No trust on their managers No recognition to hard work Lack of Stress and More working hours Corporate Politics No clear roles and responsibilities are defined

Recommendations
Effective Communication Soft Skills Training should be given Proper distribution of work Other Retention Strategies

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