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    Aldin Mujkić
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    This technical publication describes a measure to prevent double paper feed issues in Canon imageRUNNER printers and scanners. Specifically, it details that changing the material of the separation pad holder from the old black type to the new white type can help the device better separate certain types of documents when fed through the automatic document feeder. Technicians are instructed that if double feed symptoms occur, to replace the separation pad unit holder with the new white type.

    Original Description:

    TP11-1

    Original Title

    TP11-1

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    © Attribution Non-Commercial (BY-NC)

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    This technical publication describes a measure to prevent double paper feed issues in Canon imageRUNNER printers and scanners. Specifically, it details that changing the material of the separation pad holder from the old black type to the new white type can help the device better separate certain types of documents when fed through the automatic document feeder. Technicians are instructed that if double feed symptoms occur, to replace the separation pad unit holder with the new white type.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    55 views2 pages

    Products Affected / Serial Numbers Affected

    Uploaded by

    Aldin Mujkić
    This technical publication describes a measure to prevent double paper feed issues in Canon imageRUNNER printers and scanners. Specifically, it details that changing the material of the separation pad holder from the old black type to the new white type can help the device better separate certain types of documents when fed through the automatic document feeder. Technicians are instructed that if double feed symptoms occur, to replace the separation pad unit holder with the new white type.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 2

    e-Support Filename: Date:

    TP11 324a.pdf 10-17-11

    PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED: imageRUNNER 2525/ 2530/ 2545/ 3225/ 3230/ 3235/ 3245 imageRUNNER ADVANCE C2020/ C2030 SUBJECT: Measure to Prevent a Double Feeding Jam When a Document is Fed by the ADF Additional models have been added to this Technical Publication that includes the use of the new Holder Separation Pad Unit. GENERAL: This Technical Publication describes a measure to prevent a double feeding jam when a document is fed by the ADF. DETAILS: <Symptom> When a document is fed by the ADF, a double feeding jam may occur. - 0004 jam: Registration sensor stationary jam - 0005 jam: Read sensor delay jam - 0006 jam: Read sensor stationary jam <Cause> Certain types of documents lower the performance to separate paper when the document is fed by the ADF. FACTORY MEASURE: The material of the separation pad for the Separation Pad Unit Holder [1] in the Separation Reverse Guide [2] has been changed to a new type.

    P-1 [1]

    Separation Reverse Guide Separation Pad Unit Holder

    THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S.A. INC. AND CONTAINS CONFIDENTIAL INFORMATION OWNED BY OR LICENSED TO, CANON U.S.A., AUTHORIZED CANON U.S.A., DEALERS MAY USE THIS TECHNICAL PUBLICATION FOR REFERENCE PURPOSES ONLY. ANY OTHER USE BY AN AUTHORIZED CANON USA DEALER, OR USE BY ANY THIRD PARTY, IS PROHIBITED. For additional technical information, please visit the Canon Systems and Technical Support Division website at: www.support.cusa.canon.com. You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Support Office.

    Page 1 of 2

    e-Support Filename: Date:

    TP11 324a.pdf 10-17-11

    SERVICING: If the separation symptom should occur, replace the Separation Pad Unit Holder [1] with a new type [B]. The color of the holder [3] for the new type [B] has been changed from black to white.

    P-2 [3] [A]

    Separation Pad Unit Holder Holder Old Type

    [B]

    New Type

    SERVICE PARTS:
    Type Old 1 New HOLDER SEPARATION PAD UNIT FL3-5538-000 Description Part Number FL2-9942-000 A41 Figure Number

    Page 2 of 2

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