Professional Documents
Culture Documents
2014 Manual Final
2014 Manual Final
We welcome you to Green Vegetarian Cuisine. We look forward to the opportunity to work with you and want you to know that we recognize our employees as our most valuable resource. Our continued success in providing the highest quality of food, beverages and service to our customers depends on having quality people like yourself and your fellow employees. We want you to enjoy your time here and are committed to helping you succeed in your new job. We have prepared this handbook to answer some of the questions that you may have concerning Green and its policies. This handbook is intended solely as a guide. Read it thoroughly. If you have questions about anything, contact your (trainers, managers, owners) for assistance. We hope you find your time with us to be an enjoyable and rewarding experience.
Vegan Desserts:
Our guests have a desire to know what ingredients we use in our desserts. Please familiarize yourself with this page so that you can wow your guests with your extensive knowledge about our food! Our egg substitute: Apple Cider Vinegar and Soymilk or flaxseed Frostings: Smart Balance and non hydrogenated Palm Oil Sugar: Vegan granulated sugar by Imperial All desserts: Unless otherwise labeled, contain soy No desserts: Contain nuts, unless specified on the label All desserts are cholesterol free and cruelty free All of our desserts at Green are 100% vegan. There are no eggs, dairy, honey or hydrogenated oils in any of our baked goods!
Gluten Free Desserts: It is extremely important not to confuse any desserts labeled gluten free with regular flour desserts. Whether you customer is allergic to wheat, has Celiac disease, or is just gluten intolerant, serving them the wrong dessert can make them very ill.
Although we are very careful with cross contamination, we DO NOT have a certified gluten free kitchen. This means that if your guest is extremely sensitive to gluten they should consider skipping dessert.
Custom Dessert Orders: Please direct customers who are inquiring about our custom orders to any manager. Your manager will be able to put the customer in direct contact with the right person to assist them in taking their order. Customers may also submit custom orders on our website under the Menu tab at the top of the page.
Important Information:
Read these and memorize them! Your guests will appreciate you being knowledgeable about the company you work for! We recycle paper, plastic, cardboard and glass We use biodegradable to-go containers No meat will ever be cooked or consumed at Green When we do use eggs, they are free range and hand gathered All of our breads, dressings, and desserts are always vegan Our fried foods are all breaded using soy milk The vegan Daiya cheese can be substituted for any dairy cheese The term 86 means the supply of an item is exhausted Our Soup de Jour is always vegan Reservations are only taken for parties 6+ ( Include name, time, party size) Coupons and other promotions may only be approved by management Almost every menu item can be made vegan
Here at Green, we take a lot of pride in the food and the service that we provide to our guests. If you have any questions, please feel free to ask!
The work rules and standards of conduct for Green are always regarded seriously. All employees are expected to become familiar with these rules and standards. Please note that any employee who deviates from these standards will be subject to corrective action, up to and including termination of employment. Although it is not intended to list all the forms of behavior that are considered unacceptable in the workplace, the following are examples of rule infractions or misconduct that may result in disciplinary action. i. ii. iii. iv. v. vi. vii. viii. ix. x. xi. xii. xiii. xiv. xv. xvi. xvii. xviii. Theft or inappropriate removal of property; Falsification of timekeeping records; Working under the influence of alcohol or illegal drugs; Fighting or threatening violence in the workplace; Boisterous or disruptive activity in the workplace; Negligence or improper conduct leading to damage of property; Insubordination or other disrespectful conduct; Violation of safety or health rules; Smoke breaks are not allowed while on the clock at Green; Sexual or other unlawful harassment; Excessive absenteeism/tardiness; Unauthorized use of telephones, or other company-owned equipment; Using company equipment for purposes other than business; Unauthorized disclosure of business secrets or confidential information; Violation of personnel policies; Cell phone use is prohibited when on the clock at Green; Theft by omission of any menu item on a ticket (Including drinks, desserts, etc.); Lack of productivity;
Show off your awesome hair! Just be sure that it is neat and clean. Standard black or blue jeans are required Standard black or blue jean shorts that fall just above the knee. No booty shorts please! A Green Vegetarian Cuisine T-shirt is required for FOH staff. Cooks and kitchen staff are required to have their hair tied back or wear a hat. Nonslip shoes are required as of 02-15-2014
accident, you must notify a manager as soon as possible and make arrangements to cover your shift. If you do not report for work or contact a manager, it will be assumed after two consecutive days of absence that you have resigned, and you will be removed from payroll.
NO CALL NO SHOW: If an employee does not call and does not show up for their
scheduled shift, that employee may be subject to disciplinary action up to automatic termination of employment. A dream without a plan is just a wish
kitchen is expected to fully produce orders in 10 minutes or LESS! In order for us to maintain a high level of service and food quality, it is expected that all orders being sent to the kitchen are accurate and in full. Servers are expected to collect payment for every open check before the guest leaves. Failure to
collect payment is a burden that the restaurant will not be liable for. If payment is not collected, the check will be cashed out by management under the servers reading.
This Employee Handbook does not constitute a contract of employment either in whole or in part. The Company, reserves the right to add, delete, or change any portion of the Employee Handbook with or without notice. I acknowledge receipt of, and have read, the Employee Manual that outlines my benefits and obligations as an employee of Green Vegetarian Cuisine. I understand the Code of Conduct and each of the rules and regulations which I am expected to follow, as well as the additional policies. I agree to abide by all of them.
POLICY STATEMENT This handbook is a general guide and provisions of this handbook do not constitute an employment agreement (contract) or a guarantee of continued employment. It is simply intended to outline the benefits and work requirements for all employees. It is further understood that the Company reserves the right to change the provisions in this handbook at any time. It is policy of the Company that employment and compensation of any employee is at will and can be terminated with or without cause, at the option of the employee or at the option of the Company.
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Managers Signature Date _________________________________ Managers Print Date
2014