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  • Job Satisfaction Questionnaire

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    This document is a 20-item job satisfaction questionnaire that asks respondents to rate their satisfaction with various aspects of their work environment in the BPO sector using a 5-point Likert scale ranging from very dissatisfied to very satisfied. The aspects covered include physical work conditions, freedom to choose work methods, coworkers, recognition, supervision, responsibility, ability utilization, relations with management, pay, promotion opportunities, company management, attention to suggestions, work hours, job variety, security, helping others, learning, power, decision-making ability, and sense of achievement.

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    This document is a 20-item job satisfaction questionnaire that asks respondents to rate their satisfaction with various aspects of their work environment in the BPO sector using a 5-point Likert scale ranging from very dissatisfied to very satisfied. The aspects covered include physical work conditions, freedom to choose work methods, coworkers, recognition, supervision, responsibility, ability utilization, relations with management, pay, promotion opportunities, company management, attention to suggestions, work hours, job variety, security, helping others, learning, power, decision-making ability, and sense of achievement.

    Copyright:

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    16 views1 page

    Job Satisfaction Questionnaire

    Uploaded by

    ayona12340000
    This document is a 20-item job satisfaction questionnaire that asks respondents to rate their satisfaction with various aspects of their work environment in the BPO sector using a 5-point Likert scale ranging from very dissatisfied to very satisfied. The aspects covered include physical work conditions, freedom to choose work methods, coworkers, recognition, supervision, responsibility, ability utilization, relations with management, pay, promotion opportunities, company management, attention to suggestions, work hours, job variety, security, helping others, learning, power, decision-making ability, and sense of achievement.

    Copyright:

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    Job Satisfaction Questionnaire Impact of work environment on job satisfaction in BPO sector Standardized Alpha Reliability= 0.

    96 Please indicate how satisfied your with the following using the appropriate rating scale 1 2 3 4 5 Means Very Dissatisfied Means Dissatisfied Means Neutral Means Satisfied Means Very Satisfied

    How satisfied are you with: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Physical work conditions. The freedom to choose your own method of working. Your fellow workers The recognition you get from good work. Your immediate boss. Amount of responsibility you are given. Opportunities to use your abilities. Industrial relations with management and workers. Your rate of pay. Your chance of promotion. The way your firm is managed. The attention paid to suggestions you make. Your hours of work. The amount of variety in your job Your job security. Opportunity to help others with personal problems at work Chances to learn new things. Power and prestige in the job. Opportunity to make decisions. Opportunity to achieve something worthwhile.

    By Shailendra singh

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