Professional Documents
Culture Documents
Pushing Paper
Pushing Paper
Pushing Paper
Case Synopsis
The chief of police in a large city government describes the problem of getting his officers to do paperwork. The officers enjoy working with the public and apprehending criminals, not sitting at a desk. The paperwork is boring, but can make the difference in convictions. The Chief has no financial rewards (budget crunch) and promotions are determined by seniority, not the quality of paperwork. fficers were trained to perform street work, not fill out forms. !rrests, not paperwork, get noticed. Conviction success is due to too many factors to be a performance criterion.
training in report writing. ! +train the trainer, approach might be considered where officers who are most effective at report writing receive special training to teach other officers. This might add further social esteem to performance in report writing.