Monthly Outlet Meeting & Training

Outlet: ___________ 1.0 Objectives: 1) Systematically bring up and resolve outlet problems and issues 2) Uphold 5S House Keeping Practices 3) Provide trainings to improve staff competency 2.0 Schedule Schedule Ti e Subject 1 ! " 1 !15am 15 min #ompany Updates$ %e&s$ 'mail 1 !15 ( 1 !3 am 15 min )evenue )ecord$ *oney Shorts$ Sales +oo,$ -.cel / Stoc,s 1 !3 ( 1 !05am 15 min Staff 1aily )eport$ 2utlet Problems$ #ustomer 3eedbac, / 3ine 4ist 1 !05 ( 11! am 15 min Punch #ard )ecord$ #hange 5or, Shift$ Salary / 5or, Schedule 11! ( 11!15am 15 min 5S 6udit 3orm / 5S Performance )evie& 11!15 ( 11!05am 3 min 5S 7raining 8 7echnical 7raining 8 #ustomer Service 7raining 11!05 ( 12! noon 15 min *onthly P# #hec,list Summary 9US+$ *ouse$ 4#1$ Pad$ Headset) 12! ( 12!15pm 15 min #ounter #leaning$ 7idy 1ra&ers / Store )oom 12!15 ( 12!3 pm 15 min 6ir #ond 3ilter and 3an #leaning: 'eneral #leaning 12!3 ( 1pm 3 min 4unch87ea: +udget)*; per person 1) *eeting to start at 1 am or 2pm: meeting &ill finish for lunch or tea at 12!3 pm or 0!3 pm 2) 3) -very Staff 6ttendance is compulsory: 7raining form must be filled in! -very outlet staff attendance is entitled to 3 hours overtime on top of meal allo&ance! Date: _____________

!.0 "ttendance #ecord: $osition Title 1 2 3 0 5 ; < 4ead *anager *anager Sales 4eader Sales 6ssistant Sales 6ssistant Sales 6ssistant Sales 6ssistant %a e Signature

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Last Update: 8th Aug 2012