CASE NO.

1: INFOSYS (A) Strategic HRM Case:

1. Identify the possible causes for discontentment among Infosys workforce. Are the problems at Infosys serious or not? 2. As Ravichandar, when do you discontinue an initiative? When do you give more time to produce results? In answering this question, consider the following: a. What was the desired outcome? b. Was the policy change well executed\? c. Is the feedback we are hearing representative? d. How have the performance metrics changed? Over what period should changes be expected? 3. To what extent are the human capital strategies adding to or detracting from the overall goal of Infosys? 4. How would you use the metrics in this case? How would you resolve the tension between achieving high performance metrics and employee satisfaction metrics? 5. What advice do you have for Ravichandar?