AMBER C.

CLEVERLEY
28 Achilles Ave Welland, ON L3B 4S4 C. 905-351-2408 cleverley_a@hotmail.com SUMMARY OF QUALIFICATIONS
Passionate Law Clerk Student with a strong knowledge of clerical software such as Word, Excel, and Power point. Demonstrates a high level of organization to accurately get any task accomplished in a timely manner. Ability to work as part of a team and with autonomy. Developed strong verbal and written communication skills due to years of dealing with the public. Maintains active listening and solid decision making skills.

WORK EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE, Feb 2008-Feb 2011, Modern Corporation Answer calls and record customer orders, questions and complaints with accuracy an and professionalism Impute and update data into the company computer system Progress and PC Tower Create, update and close work orders on a daily basis, attention to detail was key to ensure information is imputed correctly General administrative tasks including; answering switchboard, scanning, photo copying, faxing and filing Great attention to detail must be paid to ensure no costly mistakes are made. This also includes maintaining a clear line of communication with other CSRs as well as dispatchers who will inform drivers of last minute changes to orders.

TRANSPORTATION COMPLIANCE CLERK, July 2008- Feb 2011, Modern Corporation Collect and sort all drivers paperwork including DVIR and Daily Log Reports on a daily basis Search for any errors in paperwork with great detail and record all errors into an Excel

Spreadsheet to be tabulated into a monthly report for Manager/Supervisor review Maintain and organize all DVIR, Maintenance, Daily Log Report, accident report and spill report files Record details of all accidents and spill reports into Excel spreadsheet for company review. A hard copy was to be filed in the individual drivers file who caused the accident or spill Assist Human Resources Specialist with various tasks

EDUCATION
Sir Winston Churchill OSSD Niagara College of Arts and Technology Law Clerk (co-op) Program Areas of Law Studied: Wills and Estates Real Estate Law Family Law Small Claims Civil Litigation 2001-2005 Presently enrolled