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Arter Heehan: Objective
Arter Heehan: Objective
Arter Heehan: Objective
OBJECTIVE
Certifications
CompTIA A+ CompTIA Network+ OSHA 10-hour
To obtain an entry-level position in the IT field where I can utilize my knowledge and skills to satisfy my employer and customers
EDUCATION
Sept. 2010 Present North Shore Technical High School Middleton, MA
GPA 4.1/5.0 Enrolled in a 3 year, 1500 hour intensive IT curriculum based on industry certifications Have a strong ability to present technical subjects to a diverse audience Gained a solid understanding of the steps involved in planning and implementing a technical solution for a small business
Applications
Dreamweaver Notepad++ Photoshop GIMP MS Office Suite Xampp
EXPERIENCE
Jan. 2014 Present IT Specialist
Languages
CSS/CSS3 HTML/HTML5 JavaScript/jQuery
Middleton, MA
Managed the creation and sorting of new and completed school testing data sheets Efficient while assisting school faculty and students with daily technical issues and questions.
Operating Systems
Windows XP/Vista/7/8
Best Buy
Danvers, MA
Engage customers using selling skills to provide solutions aligning with their definition of fixed Efficiently worked as a team under high-pressure situations to provide exceptional and timely customer service
Best Buy
Danvers, MA
Provided excellent customer service to resolve and eradicate customer issues Engaged customers using customer service and selling skills to provide fast, friendly processing of their requests