Lowdown: CMOs' Duties

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CMOs duties go well beyond marketing

Forrester Research and executive recruitment consultancy Heidrick & Struggles found in jointly produced research that CMOs are looking beyond the marketing department to other business skills, including strategic, financial, and collaborative know-how. Marketing leaders also believe technology smarts are paramount.

CMOs marketing goals are directly aligned to:

They are also trying to drive growth. CMOs top marketing objectives are defined as:

54%

meet revenue targets

63%

acquiring new customers

16%

meet profit targets

40%

increasing brand awareness

13%

increase shareholder value

33%

launching new brands and products

CMOs relationships with other business leaders are increasingly valuable:


90% 75% 59% 59% 67% 54% 45% 54% 38% 27% 18%
b-to-b COO b-to-c

39%

Overall b-to-b b-to-c Head of sales

Overall b-to-b b-to-c Head of product or R&D

Overall

b-to-b CFO

b-to-c

Overall

Source: Forrester Research and Heidrick & Struggles global survey of 212 CMOs in July 2013.

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