An Essential DSA Component : ALP II

By, M SHASHANK

Change management is a defined framework or strategy for addressing change from a current process or state to another one.

In Microsoft IT, there are two types of change management:

Organizational Change Management (Behaviors) Operational Change Management (Physical Aspect : Skype, Windows 8.1, Xbox One)

Improving Project Success by Addressing the Organizational Change Management Competency:

Scoping the Overall Assessment of Change Stakeholder Management Communication and Readiness Training

Scoping the Overall Assessment of Change

Stakeholder Management

Communication and Readiness

Conclusion : Microsoft IT created an organizational change management framework to drive an organization-wide competency around planning, managing, and implementing organizational change. By utilizing a structured process and specific set of resources for addressing the impact of change on people, a Microsoft IT is able to realize faster change adoption, maintaining momentum and its commitments while mitigating the natural resistance to change. Last but not the least, OCM is an endless process and its an ongoing process for an organization to maintain stability.