Chelsea Gibson 919 Mill Hwy . Tecumseh, MI 49286 . 260-687-0565 . Gibson.chelsea@me.

com

EDUCATION AAS Accounting, 3.61 December 2012 AAS Business Administration, 3.61 Jackson Community College Phi Theta Kappa Honors Society Course work in Business Law, Business Ethics, Managerial Accounting, Financial Accounting, Principles of Accounting, Computer Science, Communications, Economics, Business Statistics SKILLS & ABILITIES Management Took charge of up to 12 department store customer service personnel. Ensured all associates met or exceeded credit card sales goals. Implemented new and improved ways for meeting goals. Sales Led banking center in sales performance. EXPERIENCE Teller Bank of America

October 2010 Present

Processed all customer transactions efficiently and accurately Promoted banking products to deepen relationships

Point of Sale Supervisor Kohls Department Stores - Angola, IN

August 2008 February 2011

Performed daily cash office functions including deposit preparation and point of sale balancing. Managed up to 12 staff members to ensure steady flow of customers. Used problem-handling skills to solve customer complaints and concerns. Coordinated with upper management to implement innovated sales processes and employee/customer satisfaction

Chelsea Gibson 919 Mill Hwy . Tecumseh, MI 49286 . 260-687-0565 . Gibson.chelsea@me.com

Engineering Technician Iverson Industries Wyandotte, MI Douglas AutoTech Hopkinsville, KY June 2007

June 2008

Data entry in support of Lean Six Sigma implementation Data entry for Manufacturing Continuous Process Improvement data Data entry analysis for Overall Equipment Effectiveness

Professional References Espinoza, Marnie Banking Center Manager Bank of America, Dundee MI Scott, Jessica Assistant Banking Center Manager Bank of America, Ypsilanti, MI Keller, Steven Area Supervisor Kohls Department Store, Angola, IN