CUSTOMERS REPORT 1.Are you using ?

Gas 56 Induction 30 Both 14

60 50 40 30 20 30 10 0 gas induction both 14

56

2.Brand of cylinders using

Indiane Gas 32

Bharat Gas 26

HP Gas 42

Private Gas -------

45 40 35 30 25 20 15 10 5 0

42 32 26

Indane gas

HP Gas

Bharat Gas

Private Gas

3. Are you aware of private company cylinders for domestic usage ? Yes 17 No 83

90 80 70 60 50 40 30 20 10 0 Yes No 17 83

4. Are you satisfied with existing service provider? Yes 79 No 21

90 80 70 60 50 40 30 20 10 0 Yes No 21 79

5.How many days will you use a cylinder? 20-30 Days 27 31-40 Days 49 >40 Days 24

60 50 40 30 20 10 0 20-30 Days 31-40 Days >40 Days

6. How many days they are taking after booking to deliver a cylinder ? Same day 7 1-3 Days 34 3-7 Days 39 >week 20

45 40 35 30 25 20 15 10 5 0 Same Day 1-3 Days 3-7Days >week

7.would you like to by private cylinder? Yes 25 No 75

80 70 60 50 40 30 20 10 0 Yes No

8. If yes ,what will you be expecting from the private cylinder? Quality 7 Delivery 8 Cost 10 No Response 75

80 70 60 50 40 30 20 10 0 Quality Delivery cost No response

9. If private cylinders are available at grocery /supermarket will you buy ? Yes 22 No 78 Ii

90 80 70 60 50 40 30 20 10 0 Yes No 22 78