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    It in Banking: Presented by

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    abhishek9645
    This document discusses the role of IT in banking. It begins by defining a bank as a financial institution where you can deposit money and transfer money from one person to another. It then discusses how the internet has benefited the banking industry by allowing online account opening, paperless transactions, and improving customer satisfaction. It describes how IT plays a key role in banking through services like phone banking, ATMs, net banking, online credit cards, and bill payment. Finally, it outlines challenges banks face with internet banking like security issues, virus infections, building customer confidence with non-technical users, and keeping up with rapid technology changes.

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    It in Banking: Presented by

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    abhishek9645
    209 views9 pages
    This document discusses the role of IT in banking. It begins by defining a bank as a financial institution where you can deposit money and transfer money from one person to another. It then discusses how the internet has benefited the banking industry by allowing online account opening, paperless transactions, and improving customer satisfaction. It describes how IT plays a key role in banking through services like phone banking, ATMs, net banking, online credit cards, and bill payment. Finally, it outlines challenges banks face with internet banking like security issues, virus infections, building customer confidence with non-technical users, and keeping up with rapid technology changes.

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    Banking Industries

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    This document discusses the role of IT in banking. It begins by defining a bank as a financial institution where you can deposit money and transfer money from one person to another. It then discusses how the internet has benefited the banking industry by allowing online account opening, paperless transactions, and improving customer satisfaction. It describes how IT plays a key role in banking through services like phone banking, ATMs, net banking, online credit cards, and bill payment. Finally, it outlines challenges banks face with internet banking like security issues, virus infections, building customer confidence with non-technical users, and keeping up with rapid technology changes.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    209 views9 pages

    It in Banking: Presented by

    Uploaded by

    abhishek9645
    This document discusses the role of IT in banking. It begins by defining a bank as a financial institution where you can deposit money and transfer money from one person to another. It then discusses how the internet has benefited the banking industry by allowing online account opening, paperless transactions, and improving customer satisfaction. It describes how IT plays a key role in banking through services like phone banking, ATMs, net banking, online credit cards, and bill payment. Finally, it outlines challenges banks face with internet banking like security issues, virus infections, building customer confidence with non-technical users, and keeping up with rapid technology changes.

    Copyright:

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    Download as PPTX, PDF, TXT or read online from Scribd
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    of 9

    IT IN BANKING

     PRESENTED BY –


    Deepak Srivastav
     Anshuman Mishra
     Ravi Mahali
     Yadav Abhishek Kr .


    Discussion
    What is a bank?

    Role of internet in banking.

    Benefits of internet to the banking industry.

    Role of IT in banking.

    Challenges facing banks on provision of internet


    banking services.
    A Bank….
     A financial institution where you can deposit
    your money.

     Provides a system for easily transferring


    money from one person to another.




    Role of internet in Banking

    Account opening- online account & registration for credit cards.


    Wire based internet- personal computer based


    Wireless based internet- mobile phone based


    Paperless transaction- purchase over the internet


    Customer satisfaction- feedback or information by mail or


    telephone


    Benefits of Internet to the
    banking

    Improved services- customers become more


    aware

    Customers demand for sophisticated


    services- force to become innovative. Ex.-
    buying goods,bill pay via mobile

    Penetration of the services- provide
    banking to remote area
    Time saving-
    Role Of It In
    Banking
    Phone banking

    Balance enquiry

    Cheque-book request

    Stop cheque payment


    ATM


    Cont..
    Net banking-

    For account summary


    Download/view account
    statement

    On line credit card


    Bill payment

    Free fund transfer



    Challenges facing banks on
    provision of internet banking
    services-
    System security- hackers
    Virus infection- receiving virus
    Building customer confidence- not educated
    person
    Dispute handing- paperless transaction
    Rapid technology changes- costly affair to the
    banks
    Lack of technical knowledge- due to rapid
    changes in technology results to heavy training costs for
    technical staff.
    THANK
    YOU

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