Photography: Aad Hoogendoorn

TOPDESK 5.3 9

TOPDESK 5.3 IS RELEASED!

Take a more collaborative approach to IT

DISCoVER oUR NEWESt VERSIoN

Even easier for operators to collaborate
The new Conversations widget lets operators who collaborate in TOPdesk easily follow and join other operators conversations. This is useful when an operator wants to know how a colleague tackled a certain task, for instance, or wants to share useful information with others.

The right drop-down list at hand

Managing drop-down lists is easier than ever. If you wish to edit a drop-down list, you can do so in the settings of the module in question. This means you can find and edit the list in no time. Whats more, the special hotkey navigation makes finding, editing and saving lists more efficient than ever.

More features
More possibilities for Make invisible to caller Branch-specific searches in the Knowledge Base New in the Form Designer: translation options

Revamped Tasks per Group widget

TOPdesk listens to our customers wishes. This is why we have revamped the Tasks per Group widget. This widget lets you see at a glance how many tasks within your Operator Group are assigned to you and your colleagues. This makes it even easier to collaborate.

Want to know more?

To learn more about the newest version, visit www.topdesk.com/topdesk53 If you wish to learn more about what TOPdesk 5.3 means for your organization, please contact your local TOPdesk branch.