QUESTIONNAIRE

Please tick () the desired checkbox suitable to you: 1. Do you use a Credit/Debit card? If yes then specify, also mention the bank.

Debit Card Credit Card Both . None

2. Tick () the level of importance suitable to you: FACTORS Most Important Less Important Important 1) Credit Card 2) Debit Card 3) Benefits: a) Buy advance Pay later b) No Cash Eliminate c) Travelling / Abroad d) Online Payment 4) Payment Methods: a) Booking a Plane/Rail Tickets b) Booking a Hotel c) Paying outstanding bill d) Shopping for daily needs

3. What is the highest category of the credit/debit card you are using?

Silver Visa Signature Very Much satisfied Less satisfied

Gold Platinum Other .. (Please Specify) Satisfied Not satisfied

4. Are you satisfied with your domestic debit/credit card?

5. How often you use your credit/debit card for payments?

Less than 3 times in a month 7-10 times a month

3-6 times a month More than 10 times in a

month

6. How much do you approximately spend with your debit/credit card per month?

Less than ` 5,000/month ` 11,000 - ` 15,000/month

7. What is the limit of your credit card?

` 5,000 - ` 10,000/month More than ` 20,000/month ` 25,000 ` 50,000 ` 1,00,000 ` 1,25,000

Up to ` 20,000 ` 51,000 ` 1,00,000 Above ` 1,26,000 Yes

9. You belong to: (a) Gender: (b) Age: Male Below 25 Female 25-35

8. In your opinion credit/debit card is more convenient than a cheque?

No

35-45

Above 45

10. What is your Profession?

Businessman Service (Pvt. Sector)

11. What is your Family Monthly Income?

Service (Govt. Sector) Student ` 50,000 ` 1,00,000 Above ` 1,50,000

Less than ` 50,000 ` 1,00,000 ` 1,50,000

12. Tick () the level of Difficulty you face with your respective cards: Difficulties Credit Limit is too low Interest rate is High Card Security is not perfect Bank Branches were not enough Too many paper work Recommendations for issuing card V. Agreed OK Disagree

a) b) c) d) e) f)

THANK YOU FOR YOUR PATIENCE