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A STUDY ON EMPLOYEE MOTIVATION

CHAPTER-1 1.1 INTRODUCTION


The project work entitled a STUDY ON EMPLOYEE MOTIVATION with special re erence to !"dera#ad Ind$stries Ltd% Thriss$r is &ainl" cond$cted to identi " the actors which will &oti'ate the e&plo"ees and the or(ani)ational $nctions in !"dera#ad Ind$stries Ltd* Thriss$r+ Mana(e&ent,s #asic jo# is the e ecti'e $tili)ation o h$&an reso$rces or achie'e&ents o or(ani)ational o#jecti'es+ The personnel &ana(e&ent is concerned with or(ani)in( h$&an reso$rces in s$ch a wa" to (et &a-i&$& o$tp$t to the enterprise and to de'elop the talent o people at work to the $llest satis action+ Moti'ation i&plies that one person* in or(ani)ation conte-t a &ana(er* incl$des another* sa" an e&plo"ee* to en(a(e in action #" ens$rin( that a channel to satis " those needs and aspirations #eco&es a'aila#le to the person+ In addition to this* the stron( needs in a direction that is satis "in( to the latent needs in e&plo"ees and harness the& in a &anner that wo$ld #e $nctional or the or(ani)ation+ E&plo"ee &oti'ation is one o the &ajor iss$es aced #" e'er" or(ani)ation+ It is the &ajor task o e'er" &ana(er to &oti'ate his s$#ordinates or to create the .will to work, a&on( the s$#ordinates+ It sho$ld also #e re&e&#ered that a worker &a" #e i&&ensel" capa#le o doin( so&e work% nothin( can #e achie'ed i he is not willin( to work+ A &ana(er has to &ake appropriate $se o &oti'ation to enth$se the e&plo"ees to ollow the&+ !ence this st$dies also oc$sin( on the e&plo"ee &oti'ation a&on( the e&plo"ees o !"dera#ad Ind$stries Ltd+ The data needed or the st$d" has #een collected ro& the e&plo"ees thro$(h /$estionnaires and thro$(h direct inter'iews+ Anal"sis and interpretation has #een done #" $sin( the statistical tools and data,s are presented thro$(h ta#les and charts+

A STUDY ON EMPLOYEE MOTIVATION

1.2 RESEARCH PROBLEM


The research pro#le& here in this st$d" is associated with the &oti'ation o e&plo"ees o !YDE1A2AD INDUST1IES LIMITED* Thriss$r+ There are a 'ariet" o in l$ence a person,s le'el o &oti'ation% so&e o these actors incl$de 0+ The le'el o pa" and #ene its* 3+ 4+ The percei'ed airness o pro&otion s"ste& within a co&pan"* 5$alit" o the workin( conditions* actors that can

6+ Leadership and social relationships* 7+ E&plo"ee reco(nition 8+ 9o# sec$rit" :+ career de'elop&ent opport$nities etc+ Moti'ated e&plo"ees are a (reat asset to an" or(anisation+ It is #eca$se the &oti'ation and 9o# satis action is clearl" linked+ !ence this st$d" is oc$sin( on the e&plo"ee &oti'ation in the

or(anisation+ The research pro#le& is or&$lated as ollows;

What are the factors which help to motivate the employees?

1.3 SIGNIFICANCE OF THE STUDY


The st$d" is intended to e'al$ate &oti'ation o e&plo"ees in the or(ani)ation+ A (ood &oti'ational pro(ra& proced$re is essential to achie'e (oal o the or(ani)ation+ I e icient &oti'ational pro(ra&&es o e&plo"ees are &ade not onl" in this partic$lar or(ani)ation #$t also an" other or(ani)ation% the or(ani)ations can achie'e the e icienc" also to de'elop a (ood or(ani)ational c$lt$re+ Moti'ation has 'ariet" o e ects+ These e ects &a" #e seen in the conte-t o an indi'id$al,s ph"sical and &ental health* prod$cti'it"* a#senteeis& and t$rno'er+ E&plo"ee deli(ht has to

A STUDY ON EMPLOYEE MOTIVATION

#e &ana(ed in &ore than one wa"+ This helps in retainin( and n$rt$rin( the tr$e #elie'ers who can deliver value to the organization. Proliferating and nurturing the number of true believers 0is the challen(e or $t$re and present !1 &ana(ers+ This &eans inno'ation and creati'it"+ It also &eans a chan(e in the (ear or !1 polices and practices+ The aster the or(ani)ations n$rt$re their e&plo"ees* the &ore s$ccess $l the" will #e+ The challen(e #e ore !1 &ana(ers toda" is to deli(ht their e&plo"ees and n$rt$re their creati'it" to keep the& a #loo&+ This st$d" helps the researcher to reali)e the i&portance o e ecti'e e&plo"ee &oti'ation+ This research st$d" e-a&ines t"pes and le'els o e&plo"ee &oti'ational pro(ra&&es and also disc$sses &ana(e&ent ideas that can #e $tili)ed to inno'ate e&plo"ee &oti'ation+ It helps to pro'ide insi(hts to s$pport $t$re research re(ardin( strate(ic ($idance or or(ani)ations that are #oth pro'idin( and $sin( reward<reco(nition pro(ra&s+

1.4 OBJECTIVES OF THE STUDY


1.4.1 Prim r! "#$%&'i(%
0+ To st$d" the i&portant actors which are needed to &oti'ate the e&plo"ees+

1.4.2 S%&")* r! O#$%&'i(%.


0+ To st$d" the e ect o &onetar" and non=&onetar" #ene its pro'ided #" the or(ani)ation on the e&plo"ee,s per or&ance+ 3+ To st$d" the e ect o jo# pro&otions on e&plo"ees+ 4+ To learn the e&plo"ee,s satis action on the interpersonal relationship e-ists in the or(ani)ation+ 6+ To pro'ide the practical s$((estion per or&ance+
0

or the i&pro'e&ent o

or(ani)ation,s

!1M 1e'iew >The I?@I Uni'ersit" PressA 9$l" 3BBC

A STUDY ON EMPLOYEE MOTIVATION

1.+ RESEARCH HYPOTHESIS


A h"pothesis is a preli&inar" or tentati'e e-planation or post$late #" the researcher o what the researcher considers the o$tco&e o an in'esti(ation will #e+ It is an in or&ed<ed$cated ($ess+ It indicates the e-pectations o the researcher re(ardin( certain 'aria#les+ It is the &ost speci ic wa" in which an answer to a pro#le& can #e stated+

1esearch h"potheses are the speci ic testa#le predictions &ade a#o$t the independent and dependent 'aria#les in the st$d"+ !"potheses are co$ched in ter&s o the partic$lar independent and dependent 'aria#les that are (oin( to #e $sed in the st$d"+ The research h"pothesis o this st$d" is as ollows+ H", There is no si(ni icant relationship #etween incenti'es and e&plo"ee,s per or&ance+ H", There is no si(ni icant relationship #etween career de'elop&ent opport$nities and the e-tent o e&plo"ee &oti'ation H", There is no si(ni icant relationship #etween per or&ance appraisal s"ste& and the e-tent o &oti'ation+ H", There is no si(ni icant relationship #etween interpersonal relationship in the or(ani)ation and e-tent o &oti'ation+

1.- RESEARCH METHODOLOGY.


1esearch is a s"ste&atic &ethod o indin( sol$tions to pro#le&s+ It is essentiall" an in'esti(ation* a recordin( and an anal"sis o e'idence or the p$rpose o (ainin( knowled(e+ Accordin( to ?li ord wood"* Dresearch co&prises o de inin( and rede inin( pro#le&* or&$latin( h"pothesis or s$((ested sol$tions* collectin(* or(ani)in( and e'al$atin( data*

A STUDY ON EMPLOYEE MOTIVATION

reachin( concl$sions* testin( concl$sions to deter&ine whether the" it the or&$lated h"pothesisE3 1.-.1 S m./i)0 D%1i0). A sa&ple desi(n is a inite plan or o#tainin( a sa&ple ro& a (i'en pop$lation+ Si&ple rando& sa&plin( is $sed or this st$d"+ 1.-.2 U)i(%r1%. The $ni'erse chooses or the research st$d" is the e&plo"ees o !"dera#ad Ind$stries Ltd+ 1.-.3 S m./% Si2%. N$&#er o the sa&plin( $nits selected ro& the pop$lation is called the si)e o the sa&ple+ Sa&ple o 7B respondents were o#tained ro& the pop$lation+ 1.-.4 S m./i)0 Pr"&%*3r%. The proced$re adopted in the present st$d" is pro#a#ilit" sa&plin(* which is also known as chance sa&plin(+ Under this sa&plin( desi(n* e'er" ite& o the ra&e has an e/$al chance o incl$sion in the sa&ple+ 1.-.+ M%'4"*1 "5 D ' C"//%&'i"). The data,s were collected thro$(h Pri&ar" and secondar" so$rces+ 1.-.+.1 Prim r! S"3r&%1. Pri&ar" data are in the or& o Draw &aterialE to which statistical &ethods are applied or the p$rpose o anal"sis and interpretations+ The pri&ar" so$rces are disc$ssion with e&plo"ees* data,s collected thro$(h /$estionnaire+ 1.-.+.2 S%&")* r! S"3r&%1. Secondar" data,s are in the or& o statisticall" in so&e or& or other+
3

inished prod$cts as the" ha'e alread" #een treated

Fothari ? 1. Research Methodology-Methods & Techniques-3nd re'ised edition >3BB:A New A(e International P$#lishers= New Delhi+

A STUDY ON EMPLOYEE MOTIVATION

The secondar" data &ainl" consists o data and in or&ation collected ro& records* co&pan" we#sites and also disc$ssion with the &ana(e&ent o the or(ani)ation+ Secondar" data was also collected ro& jo$rnals* &a(a)ines and #ooks+ 1.-.- N '3r% "5 R%1% r&4. Descripti'e research* also known as statistical research* descri#es data and characteristics a#o$t the pop$lation or pheno&enon #ein( st$died+ Descripti'e research answers the /$estions who* what* where* when and how+ Altho$(h the data description is act$al* acc$rate and s"ste&atic* the research cannot descri#e what ca$sed a sit$ation+ Th$s* descripti'e research cannot #e $sed to create a ca$sal relationship* where one 'aria#le a ects another+ In other words* descripti'e research can #e said to ha'e a low re/$ire&ent or internal 'alidit"+ 1.-.6 73%1'i")) ir%. A well de ined /$estionnaire that is $sed e ecti'el" can (ather in or&ation on #oth o'erall per or&ance o the test s"ste& as well as in or&ation on speci ic co&ponents o the s"ste&+ A de eated /$estionnaire was care $ll" prepared and speciall" n$&#ered+ The /$estions were arran(ed in proper order* in accordance with the rele'ance+ 1.-.8 N '3r% "5 73%1'i")1 A19%*. The /$estionnaire consists o open ended* dichoto&o$s* ratin( and rankin( /$estions+ 1.-.: Pr%-'%1'i)0 A pre=testin( o /$estionnaire was cond$cted with 0B /$estionnaires* which were distri#$ted and all o the& were collected #ack as co&pleted /$estionnaire+ On the #asis o do$#ts raised #" the respondents the /$estionnaire was redialed to its present or&+ 1.-.1; S m./% A inite s$#set o pop$lation* selected ro& it with the o#jecti'e o in'esti(atin( its properties called a sa&ple+ A sa&ple is a representati'e part o the pop$lation+ A sa&ple o

A STUDY ON EMPLOYEE MOTIVATION

7B respondents in total has #een rando&l" selected+ The response to 'ario$s ele&ents $nder each /$estions were totaled or the p$rpose o 'ario$s statistical testin(+ 1.-.11. V ri #/%1 "5 '4% S'3*!. The direct 'aria#le o the st$d" is the e&plo"ee &oti'ation Indirect 'aria#les are the incenti'es* interpersonal relations* career de'elop&ent opport$nities and per or&ance appraisal s"ste&+ 1.-.12. Pr%1%)' 'i") "5 D ' . The data are presented thro$(h charts and ta#les+ 1.-.13. T""/1 )* T%&4)i<3%1 5"r A) /!1i1. ?orrelation is $sed to test the h"pothesis and draw in erences+

CHAPTER 2

A STUDY ON EMPLOYEE MOTIVATION

2. LITERATURE REVIE=
1ensis Likerthas called &oti'ation as the core o &ana(e&ent+ Moti'ation is the core o &ana(e&ent+ Moti'ation is an e ecti'e instr$&ent in the hands o the &ana(e&ent in inspirin( the work orce +It is the &ajor task o e'er" &ana(er to &oti'ate his s$#ordinate or to create the will to work a&on( the s$#ordinates +It sho$ld also #e re&e&#ered that the worker &a" #e i&&ensel" capa#le o doin( so&e work* nothin( can #e achie'ed i he is not willin( to work +creation o a will to work is &oti'ation in si&ple #$t tr$e sense o ter&+ Moti'ation is an i&portant $nction which 'er" &ana(er per or&s or act$atin( the people to work or acco&plish&ent o o#jecti'es o the or(ani)ation +Iss$ance o well concei'ed instr$ctions and orders does not &ean that the" will #e ollowed +A &ana(er has to &ake appropriate $se o &oti'ation to enth$se the e&plo"ees to ollow the&+ E ecti'e &oti'ation s$cceeds not onl" in ha'in( an order accepted #$t also in (ainin( a deter&ination to see that it is e-ec$ted e icientl" and e ecti'el"+ In order to &oti'ate workers to work or the or(ani)ational (oals* the &ana(ers &$st deter&ine the &oti'es or needs o the workers and pro'ide an en'iron&ent in which appropriate incenti'es are a'aila#le or their satis action +I the &ana(e&ent is s$ccess $l in doin( so% it will also #e s$ccess $l in increasin( the willin(ness o the workers to work+ This will increase e icienc" and e ecti'eness o the or(ani)ation +There will #e #etter $tili)ation o reso$rces and workers a#ilities and capacities+

2.1 T4% &")&%.' "5 m"'i( 'i")


The word &oti'ation has #een deri'ed ro& &oti'e which &eans an" idea* need or e&otion that pro&pts a &an in to action+ Ghate'er &a" #e the #eha'ior o &an* there is so&e sti&$l$s #ehind it +Sti&$l$s is dependent $pon the &oti'e o the person concerned+ Moti'e can #e known #" st$d"in( his needs and desires+ There is no $ni'ersal theor" that can e-plain the actors in l$encin( &oti'es which control &ans #eha'ior at an" partic$lar point o ti&e+ In (eneral* the di erent &oti'es operate at

A STUDY ON EMPLOYEE MOTIVATION

di erent ti&es a&on( di erent people and in l$ence their #eha'iors+ The process o &oti'ation st$dies the &oti'es o indi'id$als which ca$se di erent t"pe o #eha'ior+

2.2 D%5i)i'i") "5 M"'i( 'i").


Accordin( to Edwin 2 @lippo* DMoti'ation is the process o atte&ptin( to in l$ence others to do their work thro$(h the possi#ilit" o (ain or reward+

2.3 Si0)i5i& )&% "5 M"'i( 'i")


Moti'ation in'ol'es (ettin( the &e&#ers o the (ro$p to p$ll wei(ht e ecti'el"* to (i'e their lo"alt" to the (ro$p* to carr" o$t properl" the p$rpose o the or(ani)ation+ The ollowin( res$lts &a" #e e-pected i the e&plo"ees are properl" &oti'ated+ 0+ The work orce will #e #etter satis ied i the &ana(e&ent pro'ides the& with

opport$nities to $l ill their ph"siolo(ical and ps"cholo(ical needs+ The workers will cooperate 'ol$ntaril" with the &ana(e&ent and will contri#$te their &a-i&$& towards the (oals o the enterprise+ 3+ Gorkers will tend to #e as e icient as possi#le #" i&pro'in( $pon their skills and knowled(e so that the" are a#le to contri#$te to the pro(ress o the or(ani)ation+ This will also res$lt in increased prod$cti'it"+ 4+ The rates o la#or,s t$rno'er and a#senteeis& a&on( the workers will #e low+ 6+ There will #e (ood h$&an relations in the or(ani)ation as riction a&on( the workers the&sel'es and #etween the workers and the &ana(e&ent will decrease+ 7+ The n$&#er o co&plaints and (rie'ances will co&e down+ Accident will also #e low+ 8+ There will #e increase in the /$antit" and /$alit" o prod$cts+ Gasta(e and scrap will #e less+ 2etter /$alit" o prod$cts will also increase the p$#lic i&a(e o the #$siness+

2.4 M"'i( 'i") Pr"&%11.


0+ Identi ication o need H

A STUDY ON EMPLOYEE MOTIVATION

3+ Tension 4+ ?o$rse o action 6+ 1es$lt IPositi'e<Ne(ati'e 7+ @eed #ack

2.+ T4%"ri%1 "5 M"'i( 'i")+


Understandin( what &oti'ated e&plo"ees and how the" were &oti'ated was the oc$s o &an" researchers ollowin( the p$#lication o the !awthorne st$d" res$lts >Terpstra* 0H:HA+ Si- &ajor approaches that ha'e led to o$r $nderstandin( o &oti'ation are Mcclelland,s Achie'e&ent Need Theor"* 2eha'ior Modi ication theor"% A#raha& ! Mallows need hierarch" or De icient theor" o &oti'ation+ 9+S+ Ada&,s E/$it" Theor"* Vroo&s E-pectation Theor"* Two actor Theor"+ 2.+.1 M&C/%// )*>1 A&4i%(%m%)' N%%* T4%"r!. Accordin( to Mc?lelland,s there are three t"pes o needs% N%%* 5"r A&4i%(%m%)' ?) A&4@A This need is the stron(est and lastin( &oti'atin( actor+ Partic$larl" in case o persons who satis " the other needs+ The" are constantl" pre occ$pied with a desire or i&pro'e&ent and lack or sit$ation in which s$ccess $l o$tco&es are directl" correlated with their e orts+ The" set &ore di ic$lt #$t achie'a#le (oals or the&sel'es #eca$se s$ccess with easil" achie'a#le (oals hardl" pro'ides a sense o achie'e&ent+ N%%* 5"r P"B%r ?) P"B@ It is the desire to control the #eha'ior o the other people and to &anip$late the s$rro$ndin(s+ Power &oti'ations positi'e applications res$lts in do&estic leadership st"le* while it ne(ati'e application tends a$tocratic st"le+

N%%* 5"r 55i/i 'i") ?) A55@

0B

A STUDY ON EMPLOYEE MOTIVATION

It is the related to social needs and creates riendship+ This res$lts in or&ation o in or&al (ro$ps or social circle+ 2.+.2 B%4 (i"r / M"*i5i& 'i") T4%"r!A Accordin( to this theor" people #eha'ior is the o$tco&e o a'ora#le and $n a'ora#le past circ$&stances+ This theor" is #ased on learnin( theor"+ Skinner cond$cted his researches a&on( rats and school children+ !e o$nd that sti&$l$s or desira#le #eha'ior co$ld #e stren(thened #" rewardin( it at the earliest+ In the ind$strial sit$ation* this rele'ance o this theor" &a" #e o$nd in the installation o inancial and non inancial incenti'es+ More i&&ediate is the reward and sti&$lation or it &oti'ates it+ Githdrawal o reward incase o low standard work &a" also prod$ce the desired res$lt+ !owe'er* researches show that it is (enerall" &ore e ecti'e to reward desired #eha'ior than to p$nish $ndesired #eha'ior+ 2.+.3 A#r 4 m H M 1/"B N%%* Hi%r r&4! "r D%5i&i%)' '4%"r! "5 M"'i( 'i"). The intellect$al #asis or &ost o &oti'ation thinkin( has #een pro'ided #" #eha'ioral scientists* A+! Maslow and @rederick !ei)#er(* whose p$#lished works are the D Bible of Motivation. Altho$(h Maslow hi&sel did not appl" his theor" to ind$strial sit$ation* it has wide i&pact or #e"ond acade&ic circles+ Do$(lo$s Mac Jre(or has $sed Maslow,s theor" to interpret speci ic pro#le&s in personnel ad&inistration and ind$strial relations+ The cr$- o Maslow,s theor" is that h$&an needs are arran(ed in hierarch" co&posed o i'e cate(ories+ The lowest le'el needs are ph"siolo(ical and the hi(hest le'els are the sel act$ali)ation needs+ Maslow starts with the or&ation that &an is a wantin( ani&al with a hierarch" o needs o which so&e are lower ins scale and so&e are in a hi(her scale or s"ste& o 'al$es+ As the lower needs are satis ied* hi(her needs e&er(e+ !i(her needs cannot #e satis ied $nless lower needs are $l illed+ A satis ied need is not a &oti'ator+ This rese&#les the standard econo&ic theor" o di&inishin( ret$rns+ The hierarch" o needs at

00

A STUDY ON EMPLOYEE MOTIVATION

work in the indi'id$al is toda" a ro$tine tool o personnel trade and when these needs are acti'e* the" act as power $l conditioners o #eha'ior= as Moti'ators+ !ierarch" o needs% the &ain needs o &en are i'e+ The" are ph"siolo(ical needs* sa et" needs* social needs* e(o needs and sel act$ali)ation needs* as shown in order o their i&portance+

S%/5A&'3 /i2 'i") E0" N%%*1 S"&i / N%%*1 S 5%'! N%%*1 P4!1i"/"0i& / N%%*1
@i( >3+0A The a#o'e i'e #asic needs are re(arded as stri'in( needs which &ake a person do thin(s+ The irst &odel indicates the rankin( o di erent needs+ The second is &ore help $l in indicatin( how the satis action o the hi(her needs is #ased on the satis action o lower needs+ It also shows how the n$&#er o person who has e-perienced the $l ill&ent o the hi(her needs (rad$all" tapers o + P4!1i"/"0i& / "r B"*! N%%*1, = The indi'id$al &o'e $p the ladder respondin( irst to the ph"siolo(ical needs or no$rish&ent* clothin( and shelter+ These ph"sical needs &$st #e e/$ated with pa" rate* pa" practices and to an e-tent with ph"sical condition o the jo#+ S 5%'!, - The ne-t in order o needs is sa et" needs* the need to #e ree ro& dan(er* either ro& other people or ro& en'iron&ent+ The indi'id$al want to ass$red* once his #odil" needs are satis ied* that the" are sec$re and will contin$e to #e satis ied or oreseea#le 03

A STUDY ON EMPLOYEE MOTIVATION

eat$re+ The sa et" needs &a" take the or& o jo# sec$rit"* sec$rit" a(ainst disease* &is ort$ne* old a(e etc as also a(ainst ind$strial inj$r"+ S$ch needs are (enerall" &et #" sa et" laws* &eas$re o social sec$rit"* protecti'e la#or laws and collecti'e a(ree&ents+ S"&i / )%%*1, - Join( $p the scale o needs the indi'id$al eels the desire to work in a cohesi'e (ro$p and de'elop a sense o #elon(in( and identi ication with a (ro$p+ !e eels the need to lo'e and #e lo'ed and the need to #elon( and #e identi ied with a (ro$p+ In a lar(e or(ani)ation it is not eas" to #$ild $p social relations+ !owe'er close relationship can #e #$ilt $p with at least so&e ellow workers+ E'er" e&plo"ee wants too eel that he is wanted or accepted and that he is not an alien acin( a hostile (ro$p+ E0" "r E1'%%m N%%*1, - These needs are re lected in o$r desire or stat$s and reco(nition* respect and presti(e in the work (ro$p or work place s$ch as is con erred #" the reco(nition o ones &erit #" pro&otion* #" participation in &ana(e&ent and #" $l ill&ent o workers $r(e or sel e-pression+ So&e o the needs relate to ones estee& e+(+% need or achie'e&ent* sel con idence* knowled(e* co&petence etc+ On the jo#* this &eans praise or a jo# #$t &ore i&portant it &eans a eelin( #" e&plo"ee that at all ti&es he has the respect o his s$per'isor as a person and as a contri#$tor to the or(ani)ational (oals+ S%/5 r% /i2 'i") "r A&'3 /i2 'i") )%%*1, - This $pper le'el need is one which when satis ied pro'ide insi(hts to s$pport $t$re research re(ardin( strate(ic ($idance or or(ani)ation that are #oth pro'idin( and $sin( reward<reco(nition pro(ra&s &akes the e&plo"ee (i'e $p the dependence on others or on the en'iron&ent+ !e #eco&es (rowth oriented* sel oriented* directed* detached and creati'e+ This need re lects a state de ined in ter&s o the e-tent to which an indi'id$al attains his personnel (oal+ This is the need which totall" lies within onesel and there is no de&and ro& an" e-ternal sit$ation or person+ 2.+.4 J.S A* m1 E<3i'! T4%"r!

04

A STUDY ON EMPLOYEE MOTIVATION

E&plo"ee co&pares her<his jo# inp$ts o$tco&e ratio with that o re erence+ I the e&plo"ee percei'es ine/$it"* she<he will act to correct the ine/$it"; lower prod$cti'it"* red$ced /$alit"* increased a#senteeis&* 'ol$ntar" resi(nation+

2.+.+ Vr""m1 EC.%&' 'i") T4%"r! Vroo&,s theor" is #ased on the #elie that e&plo"ee e ort will lead to per or&ance and per or&ance will lead to rewards >Vroo&* 0H86A+ 1eward &a" #e either positi'e or ne(ati'e+ The &ore positi'e the reward the &ore likel" the e&plo"ee will #e hi(hl" &oti'ated+ ?on'ersel"* the &ore ne(ati'e the reward the less likel" the e&plo"ee will #e &oti'ated+ 2.+.- TB" F &'"r T4%"r! Do$(las McJre(or introd$ced the theor" with the help o two 'iews% K ass$&ptions are conser'ati'e in st"le Ass$&ptions are &odern in st"le+ D T4%"r! Indi'id$als inherentl" dislike work+ People &$st #e coerced or controlled to do work to achie'e the o#jecti'es+ People pre er to #e directed

Y T4%"r! People 'iew work as #ein( as nat$ral as pla" and rest People will e-ercise sel direction and control towards achie'in( o#jecti'es the" are co&&itted to People learn to accept and seek responsi#ilit"+

2.- T!.%1 "5 M"'i( 'i").


Intrinsic &oti'ation occ$rs when people are internall" &oti'ated to do so&ethin( #eca$se it either #rin(s the& pleas$re* the" think it is i&portant* or the" eel that what the" are learnin( is &orall" si(ni icant+ 06

A STUDY ON EMPLOYEE MOTIVATION

E-trinsic &oti'ation co&es into pla" when a st$dent is co&pelled to do so&ethin( or act a certain wa" #eca$se o actors e-ternal to hi& or her >like &one" or (ood (radesA

2.6 I)&%)'i(%1
An incenti'e is so&ethin( which sti&$lates a person towards so&e (oal+ It acti'ates h$&an needs and creates the desire to work+ Th$s* an incenti'e is a &eans o &oti'ation+ In or(ani)ations* increase in incenti'e leads to #etter per or&ance and 'ice 'ersa+ 2.6.1 N%%* 5"r I)&%)'i(%1 Man is a wantin( ani&al+ !e contin$es to want so&ethin( or other+ !e is ne'er $ll" satis ied+ I one need is satis ied* the other need need arises+ In order to &oti'ate the e&plo"ees* the &ana(e&ent sho$ld tr" to satis " their needs+ @or this p$rpose* #oth inancial and non inancial incenti'es &a" #e $sed #" the &ana(e&ent to &oti'ate the workers+ @inancial incenti'es or &oti'ators are those which are associated with &one"+ The" incl$de wa(es and salaries* rin(e #ene its* #on$s* retire&ent #ene its etc+ Non inancial &oti'ators are those which are not associated with &onetar" rewards+ The" incl$de intan(i#le incenti'es like e(o=satis action* sel =act$ali)ation and responsi#ilit"+ INCENTIVES

@inancial Incenti'es = = = = = = Ga(es and Salaries+ 2on$s Medical rei&#$rse&ent Ins$rance !o$sin( acilit" 1etire&ent #ene its+

Non= inancial incenti'es = ?o&petition = Jro$p reco(nition = 9o# sec$rit" = Praise = = Fnowled(e o res$lt S$((estion s"ste&+ = Gorkers participation+ = Opport$nities or (rowth

07

A STUDY ON EMPLOYEE MOTIVATION

2.8 M"'i( 'i") i1 '4% 9%! '" .%r5"rm )&% im.r"(%m%)'


There is an old sa"in( "o$ can take a horse to the water #$t "o$ cannot orce it to drink% it will drink onl" i itLs thirst" = so with people+ The" will do what the" want to do or otherwise &oti'ated to do+ Ghether it is to e-cel on the workshop loor or in the Li'or" towerL the" &$st #e &oti'ated or dri'en to it* either #" the&sel'es or thro$(h e-ternal sti&$l$s+ Are the" #orn with the sel =&oti'ation or dri'eM Yes and no+ I no* the" can #e &oti'ated* or &oti'ation is a skill which can and &$st #e learnt+ This is essential or an" #$siness to s$r'i'e and s$cceed+ Per or&ance is considered to #e a $nction o a#ilit" and &oti'ation* th$s;

J"# .%r5"rm )&% E5? #i/i'!@?m"'i( 'i")@

A#ilit" in t$rn depends on ed$cation* e-perience and trainin( and its i&pro'e&ent is a slow and lon( process+ On the other hand &oti'ation can #e i&pro'ed /$ickl"+ There are &an" options and an $ninitiated &ana(er &a" not e'en know where to start+ As a ($ideline* there are #roadl" se'en strate(ies or &oti'ation+ There are #roadl" se'en strate(ies or &oti'ation+

Positi'e rein orce&ent < hi(h e-pectations E ecti'e discipline and p$nish&ent Treatin( people airl" Satis "in( e&plo"ees needs Settin( work related (oals 1estr$ct$rin( jo#s 2ase rewards on jo# per or&ance

Essentiall"* there is a (ap #etween an indi'id$al,s act$al state and so&e desired state and the &ana(er tries to red$ce this (ap+ Moti'ation is* in e ect* a &eans to red$ce and &anip$late this (ap+

08

A STUDY ON EMPLOYEE MOTIVATION

CHAPTER-3 3.1 INDUSTRIAL PROFILE


As#estos is a (ro$p o &inerals with lon(* thin i#ro$s cr"stals+ The word Nas#estosN is deri'ed ro& a Jreek adjecti'e &eanin( ine-tin($isha#le+ The Jreeks ter&ed as#estos the N&iracle &ineralN #eca$se o its so t and pliant properties* as well as its a#ilit" to withstand heat+ As#estos #eca&e increasin(l" pop$lar a&on( &an$ act$rers and #$ilders in the late 0Hth cent$r" d$e to its resistance to heat* electricit" and che&ical da&a(e* its so$nd a#sorption and tensile stren(th+ Ghen as#estos is $sed or its resistance to ire or heat* the i#ers are o ten &i-ed with ce&ent or wo'en into a#ric or &ats+ As#estos was $sed in so&e prod$cts or its heat resistance* and in the past was $sed on electric o'en and hotplate wirin( or its electrical ins$lation at ele'ated te&perat$re* and in #$ildin(s or its la&e= retardant and ins$latin( properties* tensile stren(th* le-i#ilit"* and resistance to che&icals+ The &ain prod$ct AS2ESTOS ?EMENT S!EET is pri&aril" a ce&ent #ased prod$ct were a#o$t 0B=07O as#estos i#er is needed to rein orce the ce&ent is weather proo * e'en thro$(h it a#sor#s &oist$re* the water will not pass thro$(h the prod$ct+ As#estos ce&ent is $sed or corr$(ated sheets* slates* lat sheet or ani&al pens* claddin( &olded ittin(* water s"ste& rain water ($tters* down pipes* $nder (ro$nd pipes and sewer pipes* skills* chalk#oards+ Most o the as#estos cons$&ed (lo#all" is chr"solite+ 1$ssia* Fa)akhstan is &ajor prod$cers o as#estos+ The st$dies across the (lo#e had not o$nd an" increased risk o carrier to the workers e'en at the le'els o i#er<c$#ic centi&eter* whereas the Indian chr"solite ce&ent ind$str" works well #ellow B+7 i#er<c$#ic centi&eter+

3.1.1 Hi1'"ri& 31 0%
As#estos was na&ed #" the ancient Jreeks who also reco(ni)ed certain ha)ards o the &aterial+ The Jreek (eo(rapher Stra#o and the 1o&an nat$ralist Plin" the Elder noted that the &aterial da&a(ed l$n(s o sla'es who wo'e it into cloth+ ?harle&a(ne* the irst !ol" 1o&an E&peror* is said to ha'e had a ta#lecloth &ade o as#estos+

0:

A STUDY ON EMPLOYEE MOTIVATION

Gealth" Persians* who #o$(ht as#estos i&ported o'er the !ind$ F$sh* a&a)ed ($ests #" cleanin( the cloth #" si&pl" e-posin( it to ire+ Accordin( to 2ir$ni in his #ook o Je&s* an" cloths &ade o as#estos were called shastakeh+ So&e o the Persians #elie'ed the i#er was $r ro& an ani&al na&ed sa&andar that li'ed in ire and died when e-posed to water+ So&e archeolo(ists #elie'e that ancients &ade shro$ds o as#estos* wherein the" #$rned the #odies o their kin(s* in order to preser'e onl" their ashes* and pre'ent their #ein( &i-ed with those o wood or other co&#$sti#le &aterials co&&onl" $sed in $neral p"res+ Others assert that the ancients $sed as#estos to &ake perpet$al wicks or sep$lchral or other la&ps+ In &ore recent cent$ries* as#estos was indeed $sed or this p$rpose+ Altho$(h as#estos ca$ses skin to itch $pon contact* ancient literat$re indicates that it was prescri#ed or diseases o the skin* and partic$larl" or the itch+ It is possi#le that the" $sed the ter& as#estos or al$&en pl$&os$&* #eca$se the two ter&s ha'e o ten #een con $sed thro$(ho$t histor"+ As#estos #eca&e &ore widespread d$rin( the ind$strial re'ol$tion% in the 0C8Bs it was $sed as ins$lation in the U+S+ and ?anada+ De'elop&ent o the irst co&&ercial as#estos &ine #e(an in 0C:H in the Appalachian oothills o 5$e#ec+ 2" the &id 3Bth cent$r" $ses incl$ded ire retardant coatin(s* concrete* #ricks* pipes and ireplace ce&ent* heat* ire* and acid resistant (askets* pipe ins$lation* ceilin( ins$lation* ireproo dr"wall* loorin(* roo in(* lawn $rnit$re* and dr"wall joint co&po$nd+ Appro-i&atel" 0BB*BBB people in the United States ha'e died* or will die* ro& as#estos e-pos$re related to ship #$ildin(+ In the !a&pton 1oads area* a ship#$ildin( center* &esothelio&a occ$rrence is se'en ti&es the national rate+ Tho$sands o &etric tons o as#estos were $sed in Gorld Gar II ships to wrap the pipes* line the #oilers* and co'er en(ine and t$r#ine parts+ There were appro-i&atel" 6+4 &illion ship"ard workers in the United States d$rin( GGII% or e'er" tho$sand workers a#o$t o$rteen died o &esothelio&a and an $nknown n$&#er died ro& as#estosis+ As#estos i#ers were once $sed in a$to&o#ile #rake pads and shoes+ Since the &id=0HHBs* a &ajorit" o #rake pads* new or replace&ent* ha'e #een &an$ act$red instead with linin(s &ade o cera&ic* car#on* &etallic and Ara&id i#er >Twaron or Fe'larPthe sa&e &aterial

0C

A STUDY ON EMPLOYEE MOTIVATION

$sed in #$llet=proo 'estsA+ Fent* the irst iltered ci(arette on the &arket* $sed crocidolite as#estos in its NMicroniteN ilter ro& 0H73 to 0H78+ The irst doc$&ented death related to as#estos was in 0HB8+ In the earl" 0HBBs researchers #e(an to notice a lar(e n$&#er o earl" deaths and l$n( pro#le&s in as#estos &inin( towns+ The irst dia(nosis o as#estosis was &ade in En(land in 0H36+2" the 0H4Bs* En(land re($lated 'entilation and &ade as#estosis an e-c$sa#le work related disease* a#o$t ten "ears sooner than the U+S+ The ter& Mesothelio&a was not $sed in &edical literat$re $ntil 0H40* and was not associated with as#estos $ntil so&eti&e in the 0H6Bs+ The United States (o'ern&ent and as#estos ind$str" ha'e #een critici)ed or not actin( /$ickl" eno$(h to in or& the p$#lic o dan(ers* and to red$ce p$#lic e-pos$re+ In the late 0H:Bs co$rt doc$&ents pro'ed that as#estos ind$str" o icials knew o as#estos dan(ers and tried to conceal the&+ In 9apan* partic$larl" a ter Gorld Gar II* as#estos was $sed in the &an$ act$re o a&&oni$& s$lphate or p$rposes o rice prod$ction* spra"ed $pon the ceilin(s* iron skeletons* and walls o railroad cars and #$ildin(s >d$rin( the 0H8BsA* and $sed or ener(" e icienc" reasons as well+ Prod$ction o as#estos in 9apan peaked in 0H:6 and went thro$(h $ps and downs $ntil a#o$t 0HHB* when prod$ction #e(an to drop se'erel"+

3.1.2 C"mm%r&i //! ( i/ #/% r""5i)0 m '%ri /1


The weather proo in( &aterial is the top&ost or o$ter&ost la"er* e-posed to the weather+ Man" di erent kinds o &aterials ha'e #een $sed as weather proo in( &aterial; T4 '&4 is roo in( &ade o plant stalks in o'erlappin( la"ers+ =4% ' S'r BF widel" $sed in En(land* @rance and other parts o E$rope+ S% 0r 11F $sed in coastal areas where there are est$aries s$ch as Scotland+ !as a lon(er li e than straw+ ?lai&ed to ha'e a li e in e-cess o 8B "ears+ S4i)0/%1* called shakes in North A&erica+ Shin(les is the (eneric ter& or a roo in( &aterial that is in &an" o'erlappin( sections* re(ardless o the nat$re o the &aterial+ The word is also $sed speci icall" to denote shin(les &ade o wood+ 0H

A STUDY ON EMPLOYEE MOTIVATION

R%* &%* r. Li e e-pectanc"* $p to 4B "ears+ !owe'er* "o$n( (rowth red cedar has a short li e e-pectanc"+ !i(h cost+ Sho$ld #e allowed to #reathe+ H r*B""*+ Ver" d$ra#le roo in( o$nd in ?olonial A$stralian architect$re* its $se now li&ited to restorations+ S/ '%. !i(h cost with a li e e-pectanc" o $p to 3BB "ears+ Slate clea'es into thin sheets* &akin( it &$ch li(hter than concrete tiles* tho$(h hea'ier than sheet steel and other li(ht roo co'erin(s+

S'")% 1/ #+ !ea'" stone sla#s >not to #e con $sed with slateA 0N=3N thick were or&erl" $sed as roo in( tiles in so&e re(ions in En(land+ Stone sla#s re/$ire a 'er" hea'"wei(ht roo str$ct$re* #$t their wei(ht &akes the& stor& proo + An o#solete roo in( &aterial+

C%r mi& 'i/%+ !i(h cost* li e o &ore then 0BB "ears+ Im#r%C )* '%03/ F st"le datin( #ack to ancient Jreece and 1o&e+ M%' / 14 9%1 "r 14i)0/%1. Lon( li e+ !i(h cost* s$ita#le or roo s o 4<03 pitch or (reater+ 2eca$se o the le-i#ilit" o &etal* the" can #e &an$ act$red to lock to(ether* (i'in( d$ra#ilit" and red$cin( asse&#l" ti&e+

M%&4 )i& //! 1% m%* m%' /. Lon( li e+ !i(h cost* s$ita#le or roo s o low pitch s$ch as B+7<03 to 4<03 pitch+ C")&r%'%F $s$all" rein orced with i#res o so&e sort+ ?oncrete tiles re/$ire a stron(er roo str$ct$re than slate* as so&e owners ha'e o$nd to their cost+ A1.4 /' 14i)0/%F &ade o #it$&en e&#edded in an or(anic or i#er(lass &at* $s$all" co'ered with colored* &an=&ade cera&ic (rit+ ?heaper than slate or tiles+ Vario$s li e span e-pectancies+

A1#%1'"1 14i)0/%1. Ver" lon( li espan* ireproo and low cost #$t now rarel" $sed #eca$se o health concerns+ M%m#r )%. Me&#rane roo in( is in lar(e sheets* (enerall" $sed in so&e wa" at the joints to or& a contin$o$s s$r ace+ T4%rm"1%''i)0 ./ 1'i& >e+(+ EPDM r$##erA+ S"nthetic r$##er sheets adhered to(ether with contact adhesi'e or tape+ Pri&ar" application is #i( #o- store with lar(e open areas and little 'ertical protr$sions+

3B

A STUDY ON EMPLOYEE MOTIVATION

T4%rm"./ 1'i& >e+(+ PV?* TPO* ?SPEA+ Plastic sheets welded to(ether with hot air creatin( one contin$o$s sheet &e&#rane+ ?an #e rewelded with the e-ception o ?SPE+ Lends itsel well to #oth #i( #o- and s&all roo application #eca$se o its hot air weld a#ilit"+

M"*i5i%* #i'3m%) = heat welded* asphalt adhered or installed with adhesi'e+ Asphalt is &i-ed with pol"&ers s$ch as APP or S2S* then applied to i#er(lass and<or pol"ester &at* sea&s sealed #" locall" &eltin( the asphalt with heat* hot &oppin( o asphalt* or adhesi'e+ Lends itsel well to all applications+

B3i/'-U. R""5 - M$ltiple plies o asphalt sat$rated or(anic elt or coated i#er(lass elts+ Plies o elt are adhered with hot asphalt* coal tar pitch or adhesi'e+ S.r !%*-i)-P/ &% P"/!3r%'4 )% F" m ?SPUF@ = @oa& spra"ed in=place on the roo * and then coated with a wide 'ariet" o coatin(s* or in so&e instances* co'ered with (ra'el+

F #ri& P"/!%1'%r. PTFE ?1!)'4%'i& F/3"r ."/!m%r@ e&#edded in i#re (lass+ M%' / r""5i)0+ Jenerall" a relati'el" ine-pensi'e #$ildin( &aterial* $nless copper is $sed+ G /( )i2%* 1'%%/ re/$entl" &an$ act$red with wa'" corr$(ations to resist lateral le-in( and itted with e-posed asteners+ Gidel" $sed or low cost and d$ra#ilit"+ Sheds are nor&all" roo ed with this &aterial+ Fnown as Jal iron* it was the &ost e-tensi'el" $sed roo in( &aterial o 3Bth cent$r" A$stralia* now replaced in pop$larit" #" steel roo in( coated with an allo" o )inc and al$&in$&* clai&ed to ha'e $p to o$r ti&es the li e o (al'ani)ed steel+

S' )*i)0-1% m m%' / with concealed asteners. M%&4 )i& //! 1% m%* m%' / with concealed asteners contains sealant in sea&s or $se on 'er" low sloped roo s+ F/ '-1% m m%' / with soldered sea&s+ G/ 11 ?lear windows ha'e #een $sed since the in'ention o (lass to co'er s&all openin(s in a #$ildin(+ The" pro'ided h$&ans with the a#ilit" to #oth let li(ht into

30

A STUDY ON EMPLOYEE MOTIVATION

roo&s while at the sa&e ti&e keepin( incle&ent weather o$tside+ Jlass is (enerall" &ade ro& &i-t$res o sand and silicates* and is 'er" #rittle+ Modern (lass Nc$rtain wallsN can #e $sed to co'er the entire acade o a #$ildin(+ Jlass can also #e $sed to span o'er a wide roo str$ct$re in a Nspace ra&eN+ C%r mi&1F these are s$ch thin(s as tiles* i-t$res* etc+ ?era&ics are &ostl" $sed as i-t$res or co'erin(s in #$ildin(s+ ?era&ic loors* walls* co$nter=tops* e'en ceilin(s+ Man" co$ntries $se cera&ic roo in( tiles to co'er &an" #$ildin(s+ ?era&ics $sed to #e j$st a speciali)ed or& o cla"=potter" irin( in kilns* #$t it has e'ol'ed into &ore technical areas+ F" m More recentl" s"nthetic pol"st"rene or pol"$rethane oa& has #een $sed on a li&ited scale+ It is li(ht wei(ht* easil" shaped and an e-cellent ins$lator+ It is $s$all" $sed as part o a str$ct$ral ins$lated panel where the oa& is sandwiched #etween wood or ce&ent+

3.2 COMPANY PROFILE


The "ear 0H68 saw the #irth o India+ It was also the "ear !YDE1A2AD INDUST1IES LIMITED was o$nded+ O'er the decades* it has #la)ed a pioneerin( path in the i#re ce&ent ind$str" and has (rown into a or&ida#le pla"er+ The corporate o ice o !IL is sit$ated at !"dera#ad+ The !IL 1 Q D centers sit$ated at !"dera#ad and @arida#ad s$pport all its &an$ act$rin( $nits to achie'e e-cellenc" in its &an$ act$rin( acti'ities+ The Man$ act$rin( acilities are at !"dera#ad* @arida#ad Q Dar$hera >!ar"anaA* ?hennai >TNA* 9asidih >9harkhandA* Gada >MaharashtraA* Vija"awada* Ti&&app$r >APA*s$tari"a >UPA* 2alasore>OrissaA and Thriss$r>keralaA+ The co&pan" has o$r re(ional o ices Q o'er 68 sales depots all o'er India* all with the p$rpose o pro'idin( con'enient ser'ices to c$sto&ers+ !YDE1A2AD INDUST1IES LIMITED is a la(ship ?o&pan" o the ?+F+2irla (ro$p o ?o&panies* incorporated on 0:th 9$ne 0H68+ !IL has #la)ed a pioneerin( path in the #$ildin( prod$cts ind$str"+ !IL has led the ce&ent ind$str" or well o'er i'e decades+ Toda" !IL is a &$lti prod$ct* &$lti

33

A STUDY ON EMPLOYEE MOTIVATION

locational or(ani)ation with a or&ida#le network o #ranches* depots* stockiest and personnel spread all o'er India+

!IL #ein( #acked #" the or(ani)ational and technical e-pertise o the 2irlas* also has a 2oard o directors co&prisin( e-perienced personnel ro& 2$siness* @inance and Ind$str"+ The 2oard is chaired #" Mr+?+F+2irla+ !IL,s prod$ct ran(e incl$de @i#re ?e&ent roo in( sheets in the na&e o ?!A1MINA1 and MALA2A1* A$tocla'ed Aerated ?oncrete 2locks and Panels called AE1O?ON* ?alci$& Silicate ins$lation prod$ct called !YSIL* 9ointin( &aterial or Jaskets and Plant and &achiner" or these prod$cts+ The !YDE1A2AD INDUST1IES LIMITED* Thriss$r is sit$ated 0B k& awa" ro& the Thriss$r town+ The e-act place where the co&pan" is sit$ated is Athani* which is an ind$strial area+ This co&pan" was incorporated in the "ear 0HC7 and co&&enced prod$ction in 0HC8 in the na&e as MALA2A1 2UILDINJ P1ODU?TS* which was a joint 'ent$re #" !IL and FSID? >Ferala State Ind$stries De'elop&ent ?orporation+ Later in the "ear 3BB7 April the co&pan" was &er(ed with the !IL co&pletel" ro& the FSID?+ And in the sa&e "ear the co&pan" chan(ed its na&e to !YD1A2AD INDUST1IES LIMITED+ A#o$t 3BB e&plo"ees are workin( in !IL* Thriss$r as a whole+ In that 00B e&plo"ees are workin( in plant* :3 are o ice sta s and 0C are #ar(ainin( sta s+ The plant is workin( or 36 ho$rs and there are three shi ts per da"+ The whole plant is co&pletel" a$to&ated+ The !IL Thriss$r plant is prod$cin( onl" the A? roo in( sheets in the na&e o ?!A1MINA1+ ?har&inar A? 1oo in( Sheets ha'e #een the No+0 roo in( sheets o choice or &ore than 7B "ears now* pro'idin( roo in( to &illions o low cost ho$ses and to ind$stries* co&&ercial #$sinesses and or se'eral p$#lic $tilities+ ?har&inar sheets are widel" known or their s$perior /$alit" and d$ra#ilit"+ The raw &aterials $sed in the prod$ction process are @i#re* l" ash* ra( p$lp and ce&ent+ A&on( these raw &aterials @i#re is i&portin( ro& 2ra)il and ?anada and ce&ent is &ainl" #o$(ht ro& A?? ce&ents+ The ?o&pan" &ainl" sells their prod$cts thro$(h dealers who are selected #" the co&pan"+ The inished prod$cts are &ainl" sold in the so$th India* especiall" in Ta&il Nad$+

34

A STUDY ON EMPLOYEE MOTIVATION

The co&pan" has a 'isionar" &ana(e&ent and &oti'ated tea& o d"na&ic workers sharin( co&&on 'ision and workin( in the $nion+ The co&pan" is &o'in( ahead with to inno'ate and pro'ide e-cellent prod$ction+ !IL is pro'idin( to ha'e an operational e icienc" co&pacta#le with (lo#al standards+ As a sociall" or(ani)ation* it has contri#$ted si(ni icantl" towards eco= riendliness and 'ario$s social ca$ses+ The co&pan" has in'ol'ed in cond$ctin( a lot o co&&$nit" wel are pro(ra&&e+ In this "ear the co&pan" cond$cted a wel are pro(ra&&e na&ed .SOU!1UT!AM 3BBC,+ 3.1.1 Mi11i") )* Vi1i") "5 H!*%r # * I)*31'ri%1 Limi'%* T" m i)' i) /% *%r14i. i) Fi#r% &%m%)' .r"*3&'1 i)*31'r! )* *%(%/". &"m./%m%)' r! .r"*3&'1 )* 1%r(i&%1 '" 1'r%)0'4%) '4% &"r% #31i)%11 "5 #3i/*i)0 .r"*3&'1. @$l il&ent o &arket needs with cost e ecti'e sol$tions or end$rin( and enhanced c$sto&er satis action+ Stri'in( or e-cellence in all the area o co&pan",s operation+ Inno'ati'e sol$tions to create world class prod$cts and ser'ices osterin( collecti'e wisdo& and co&&it&ent o e&plo"ees to create corporate and (ro$p c$lt$re and 'al$es which the" are pro$d to #e part o + Maintain e/$ita#le #alance #etween de'elop&ent and en'iron&ental needs o the societ"+ 3.1.2 73 /i'! P"/i&! Pro'ide prod$cts and ser'ices that ade/$atel" and consistentl" &eet speci ied and identi ied needs o c$sto&ers #"

?ontin$es $p(rade o prod$ct 'al$e and #" 2$ildin( c$sto&er responsi'e en'iron&ent

In &akin( and deli'erance o the prod$cts and ser'ices

36

A STUDY ON EMPLOYEE MOTIVATION

3.1.3 R%1% r&4 G D%(%/".m%)'.


1esearch and De'elop&ent ?enter o !"dera#ad Ind$stries Li&ited is $ll" e/$ipped with latest state=o =art technolo("* e/$ip&ent and test acilities incl$din( Pilot Plants sit$ated in $ltra &odern spacio$s #$ildin( co'erin( an area o a#o$t 00BBB s t o &ain 2$ildin( and a#o$t 08BBB s t area o Pilot Plant+ !IL* 1 Q D center is reco(ni)ed #" Depart&ent o Science and Technolo(" Jo'ern&ent o India+ HIL 4 (% #%%) &")5%rr%* Bi'4 '4% DSIR N 'i") / AB r* 5"r R G D %55"r'1 i) i)*31'r! 5"r '4% !% r 2;;; i) '4% r% "5 )%B m '%ri /1 5"r HAEROCON INSTA PANELH Dedicated tea& o scientists and en(ineers are constantl" workin( or prod$ct $p(radation* opti&$& $tili)ation o raw &aterials* de'elop&ent o s$#stit$te &aterials* new prod$cts and new prod$ct applications* sa'in( s$#stantial a&o$nt o orei(n e-chan(e or the co$ntr"+The 1 Q D Di'ision has contri#$ted in the ollowin( speci ic areas;

Identi ication and de'elop&ent o en'iron&ent riendl" #$ildin( prod$cts with e&er(in( &arket needs+ E&phasis on process opti&i)ation* cost red$ction and de'elop&ent o 'al$e added prod$cts+ E ecti'e $tili)ation o ener("* water and waste &aterial+ A#sorption o i&ported technical know=how+ De'elop&ent o new prod$cts i+e+* Aerocon Insta = Panels* Access @loorin( s"ste&* pressed sheets* ire protection #oards* Li(ht wei(ht AA? 2locks* non=as#estos jointin( &aterial or a$to&o#ile ind$str" etc+

73 /i'! P"/i&! Pro'ide prod$cts and ser'ices that ade/$atel" and consistentl" &eet speci ied and identi ied needs o c$sto&ers #"

?ontin$es $p(rade o prod$ct 'al$e and #"

37

A STUDY ON EMPLOYEE MOTIVATION

2$ildin( c$sto&er responsi'e en'iron&ent In &akin( and deli'erance o the prod$cts and ser'ices

P4i/"1".4!
!YDE1A2AD INDUST1IES LIMITED is co&&itted to (ood ?orporate Jo'ernance+ The ?o&pan" has #een ollowin( (ood principles o #$siness o'er the "ears #" ollowin( all the laws and re($lations o the land with an e&phasis on acco$nta#ilit"* tr$steeship* and inte(rit"+ It is o$r responsi#ilit" to ens$re that the or(ani)ation is &ana(ed in a &anner that protects and $rthers the interests o o$r stakeholders+

38

A STUDY ON EMPLOYEE MOTIVATION

3.3. DEPARTMENT PROFILE


The or(ani)ation has &ainl" 7 depart&ents+ The" are 0+ !UMAN 1ESOU1?E DEPA1TMENT 3+ @INAN?E DEPA1TMENT 4+ PU1?!ASE DEPA1TMENT 6+ MA1FETINJ DEPA1TMENT+ 7+ P1ODU?TION DEPA1TMENT 3.3.1 ORGANIIATION CHART OF HUMAN RESOURCE DEPARTMENT Jeneral Mana(er >GorksA

Mana(er Ind$strial 1elations 9r+ Mana(er Esta#lish&ent Sr+ O icer !1 Sec$rit" Ti&e O ice Assistants

The &ana(in( h$&an reso$rce in the or(ani)ation is an i&portant task+ !$&an reso$rce depart&ent is doin( the &ana(e&ent o h$&an reso$rce in the or(ani)ation+ !"dera#ad Ind$stries Li&ited ollows a s"ste& in !1 depart&ent that each a$thorit" co&in( $nder the

3:

A STUDY ON EMPLOYEE MOTIVATION

Jeneral Mana(er >worksA has to report directl" to Jeneral Mana(er >GorksA in the hierarch"+ This will helps to speed $p the co&&$nication low in the or(ani)ation+ 3.3.2 ORGANISATION CHART OF FINANCE DEPARTMENT

Dep$t" Mana(er Acco$nts

Assistant &ana(er

Sr+ Acco$nts O icer

Assistants

So$nd inancial decisions ha'e #een one o the critical practices in the s$ccess o !"dera#ad Ind$stries Li&ited* Thriss$r proper plannin( and lon( 'ision o the inancial &ana(ers help the co&pan" to $nder(o to s&ooth sail+ All &onetar" transactions o the co&pan" are handled and #ro$(ht to acco$nt #" the inance depart&ent+ 3.3.3 ORGANISATION CHART OF PURCAHSE DEPARTMENT

Sr+ P$rchase Mana(er

Assistant Mana(er P$rchase

P$rchase O icer

3C

A STUDY ON EMPLOYEE MOTIVATION

Assistants The p$rchase &ana(er is the onl" person who is the ha'in( the pri&e a$thorit" to &ake orders or the p$rchase o raw &aterials+ A ter re errin( the stock report o raw &aterials and inished (oods* the p$rchase &ana(er p$rchase the raw= &aterials in order to ens$re the contin$o$s low o prod$ction+ 3.3.4 ORGANISATION CHART OF PRODUCTION DEPARTMENT

Prod$ction Mana(er

Dep$t" Mana(er Prod$ction

Dep$t" Mana(er Maintenance

9r+ Mana(er Prod$ction

9r+ Mana(er Prod$ction

Shi t in char(e

The prod$ction &ana(er and his tea& are responsi#le or reali)in( the 'isions o the co&pan" within constraints o #locka(e+ technical possi#ilit"+ This in'ol'es coordinatin( the operations o 'ario$s prod$ction acti'ities and &aintains a (ood low o work witho$t an"

3H

A STUDY ON EMPLOYEE MOTIVATION

3.3.+ ORGANISATION CHART OF MARJETING DEPARTMEN

Marketin( Mana(er

Sales Mana(er

1e(ional Sales Mana(er

Area Sales Mana(er

Sales O icer

3.4. Pr"*3&' Pr"5i/%


3.4.1 C4 rmi) r A%r"&") . )%/1. ?har&inar Aerocon Panel is a $ni/$e actor" de'eloped prod$ct that $l ills the ollowin( Jreen 2$ildin( concept+ 4B 1aw &aterial contains $p to 6BO @l" Ash >rec"cled power plant wasteA+ E-cellent Ther&al and So$nd Ins$lation+ A (ood ire ratin( $p to 3 hrs+ =Dependin( $pon thickness+ @actor" c$red panel =Dr" constr$ction at site+ ?o&pletel" re=locata#le+

A STUDY ON EMPLOYEE MOTIVATION

Pro'en s$ita#le or seis&ic and c"clone prone )ones

O'4%r B%)%5i'1, @ast track constr$ction =Ton($e and (roo'e joinin( s"ste& allows aster constr$ction+ Li(ht wei(ht =allows eas" handlin( and erection+ E-cellent water Q ter&ite resistance+ ?an #e (i'en an" s$r ace inish

A../i& 'i")1, ?har&inar 1oo in( Sheets are an ideal #$ildin( &aterial or roo in( and side=claddin( in; Ind$strial< Power Plant ?laddin( ?ontrol 1oo& Pre a#ricated site o ices Pre a#ricated !o$ses* ?anteens and 1est 1oo&s Partitions Police Stations School 2$ildin(s Telephone E-chan(es ATM ?$#icles

3.4.2 C4 rmi) r AC r""5i)0 S4%%'1. ?har&inar A? 1oo in( Sheets ha'e #een the No+0 roo in( sheets o choice or &ore than 7B "ears now+ Pro'idin( roo in( to &illions o low cost ho$ses and to ind$stries* co&&ercial #$sinesses and or se'eral p$#lic $tilities+ ?har&inar sheets are widel" known or their s$perior /$alit" and d$ra#ilit"+ 40

A STUDY ON EMPLOYEE MOTIVATION

S.%&i / F% '3r%1 Stron( Q d$ra#le Geather=proo Less noise d$rin( rains Non=corrosi'e

?har&inar ?oncreted 1oo in( Sheets are &ade ro& @i#re* Portland ce&ent and 2inder+ @i#re in these sheets acts as rein orce&ent like steel in 1??+ These are owin( to their /$alit"* stren(th Q d$ra#ilit"+ These are &an$ act$red to e-ceed the re/$ire&ents o stren(th speci ied in the rele'ant Indian standards+ S' )* r*1 IS; 67H=0HH3 Speci ication or ?orr$(ated and Se&i=?orr$(ated As#estos ?e&ent Sheets+ IS; 4BB: = 0HHH ?ode o practice or la"in( o As#estos ?e&ent Sheets* Part=I* ?orr$(ated Sheets+ IS; 0838 >Part4A 0HH6 = 1oo in( ittin(s+

A../i& 'i")1 ?har&inar 1oo in( Sheets are an ideal #$ildin( &aterial or roo in( and side=claddin( in; 43 Ind$strial #$ildin(s o all t"pes @ood Stora(e Jodowns Gareho$ses Q ?old Stora(es Po$ltr" ar&s* dair" ar&s and other a(ric$lt$ral sheds Jara(es* Verandahs and O$tho$ses !o$ses School #$ildin(s P$#lic Utilit" Sheds ?oolin( Towers ?ine&a !alls

A STUDY ON EMPLOYEE MOTIVATION

Stadi$&s 1ailwa" Q 2$s Stations

CHAPTER-4 4. ANALYSIS AND INTERPRETATION OF DATA


4.1 DESCRIPTIVE STATISTICS 4.1.1 R%1.")1% #"3' '4% 13.."r' 5r"m '4% HR *%. r'm%)'
SL NO PARTICULAR 0 3 4 6 7 !i(hl" satis ied Satis ied Ne$tral Dissatis ied !i(hl" satis ied Total
70 60 50 40 30 20 10 0 Highly Satisfied Satisfied Netural 6 0 Dissatisfied 0 highly Dissatisfied 36 Series1 58

NUMBER OF RESPONDENTS 0C 3H 4 B B 7B >Ta#le 6+0A PERCENTAGE 48 7C 8 B B 0BB

>?hart 6+0A

44

A STUDY ON EMPLOYEE MOTIVATION

INTERPRETATION The ta#le shows that 7CO o the respondents are satis ied with the s$pport the" are (ettin( ro& the !1 depart&ent+

4.1.2 M ) 0%m%)' i1 i)'%r%1'%* i) m"'i( 'i)0 '4% %m./"!%%1


SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total >Ta#le 6+3A NUMBER OF RESPONDENTS 3: 3B 4 B B 7B PERCENTAGE 76 6B 8 B B 0BB

Management is interested in motivating the employees


60 50 40 30 20 10 0 Strongly Agree Agree Netural 3 0 Disagree 0 Strongly Disagree 54 40 Series1

>?hart 6+3A

INTERPRETATION

46

A STUDY ON EMPLOYEE MOTIVATION

The ta#le shows that 76O o the respondents are stron(l" a(reein( that the &ana(e&ent is interested in &oti'atin( the e&plo"ees+

4.1.3 T4% '!.% "5 i)&%)'i(%1 m"'i( '%1 !"3 m"r%


SL NO PARTICULAR 0 3 4 NUMBER OF RESPONDENTS @inancial Incenti'es 07 Non inancial Incenti'es H 2oth 38 Total 7B >Ta#le 6+4A PERCENTAGE 4B 0C 73 0BB

The type of incentives motivates you more

30% inan!ial "n!enti#es 52% 18% Non inan!ial "n!enti#es $oth

>?hart 6+4A

INTERPRETATION The ta#le shows that 73O o the respondents are e-pressin( that #oth inancial and non inancial incenti'es will e/$all" &oti'ate the&+

47

A STUDY ON EMPLOYEE MOTIVATION

4.1.4 S 'i15 &'i") Bi'4 '4% .r%1%)' i)&%)'i(%1 1&4%m%


SL NO PARTICULAR 0 3 4 6 7 !i(hl" satis ied Satis ied Ne$tral Dissatis ied !i(hl" satis ied Total >Ta#le 6+6A NUMBER OF RESPONDENTS 0C 3H 4 B B 7B PERCENTAGE 48 7C 8 B B 0BB

Satisfaction with the present incentives provided by the organization


70% 60% 50% 40% 30% 20% 10% 0% Highly Satisfied Satisfied Netural 6% 0% Dissatisfied 0% highly Dissatisfied 36% 58%

>?hart 6+6A

INTERPRETATION The ta#le shows that 7CO o the respondents are satis ied with the present incenti'e sche&e o the or(ani)ation+

48

A STUDY ON EMPLOYEE MOTIVATION

4.1.+ T4% &"m. )! i1 % 0%r)%11 i) r%&"0)i2i)0 )* &9)"B/%*0i)0 %m./"!%%>1 B"r9


SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total >Ta#le 6+7A Eagerness of the company in acknowledging the work of employees
70% 60% 50% 40% 30% 20% 10% 0% Strongly Agree Agree Netural 6% 0% Disagree 0% Strongly Disagree 36% 58%

NUMBER OF RESPONDENTS 0C 3H 4 B B 7B PERCENTAGE 76 7C 8 B B 0BB

>?hart 6+7A

INTERPRETATION @ro& the st$d"* 7CO o e&plo"ees a(reed that the co&pan" is ea(er in reco(ni)in( and acknowled(in( their work* 48O stron(l" a(reed and onl" 8O showed ne$tral response+

4.1.-.1 P%ri"*i& / i)&r% 1% i) 1 / r!


4:

A STUDY ON EMPLOYEE MOTIVATION

SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total

NUMBER OF RESPONDENTS 03 34 4 H 4 7B >Ta#le 6+8A PERCENTAGE 36 68 8 0C 8 0BB

Periodical increase in salary


50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 46%

24% 18% 6% 6%

Series1

Strongly Agree

Agree

Netural

Disagree

Strongly Disagree

>?hart 6+8A INTERPRETATION The ta#le shows 68O o e&plo"ees a(ree that there is a periodical increase in the salar"+

4.1.-.2 J"# S%&3ri'! %Ci1'i)0 i) '4% &"m. )!.

4C

A STUDY ON EMPLOYEE MOTIVATION

SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total

NUMBER OF RESPONDENTS 07 0C 00 4 4 7B >Ta#le 6+:A PERCENTAGE 4B 48 33 8 8 0BB

Job security exist in the company


40% 35% 30% 25% 20% 15% 10% 5% 0% Strongly Agree Agree Netural Disagree Strongly Disagree 6% 6% 30% 22% 36%

>?hart 6+:A

INTERPRETATION The ta#le shows 47O o e&plo"ees a(ree with (ood jo# sec$rit" e-ist in the co&pan"+

4.1.-.3 G""* r%/ 'i")1 Bi'4 '4% &"-B"r9%r1.

4H

A STUDY ON EMPLOYEE MOTIVATION

SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total

NUMBER OF RESPONDENTS 07 3: C B B 7B >Ta#le 6+CA PERCENTAGE 4B 76 08 B B 0BB

ood relations with co!workers


60% 50% 40% 30% 20% 10% 0% Strongly Agree Agree Netural 0% Disagree 0% Strongly Disagree 30% 16% 54%

>?hart 6+CA INTERPRETATION The ta#le shows 76O o the respondents a(ree that the" ha'e (ood relations with co=worker+

4.1.-.4 E55%&'i(% .%r5"rm )&% ..r i1 / 1!1'%m.


SL NO PARTICULAR NUMBER OF RESPONDENTS PERCENTAGE

6B

A STUDY ON EMPLOYEE MOTIVATION

0 3 4 6 7

Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total >Ta#le 6+HA

0B 34 C 8 4 7B

3B 68 08 03 8 0BB

Effective performance appraisal system"


50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Strongly Agree Agree Netural Disagree Strongly Disagree 20% 16% 12% 6% 46%

>?hart 6+HA INTERPRETATION The ta#le shows 68O o the respondents a(ree to e ecti'e per or&ance appraisal s"ste& e-istin( in the co&pan"+

4.1.-.+ E55%&'i(% .r"m"'i") / ".."r'3)i'i%1 i) .r%1%)' $"#F


SL NO PARTICULAR 0 3 4 60 Stron(l" A(ree A(ree Ne$tral NUMBER OF RESPONDENTS H 38 H PERCENTAGE 0C 73 0C

A STUDY ON EMPLOYEE MOTIVATION

6 7

Disa(ree Stron(l" Disa(ree Total >Ta#le 6+0BA

4 4 7B

8 8 0BB

Effective promotional opportunities in present #ob


60% 50% 40% 30% 20% 10% 0% Strongly Agree Agree Netural 18% 18% 6% Disagree 6% Strongly Disagree

52%

>Ta#le 6+0BA

INTERPRETATION The ta#le shows 73O o the respondents a(ree with e ecti'e pro&otional opport$nities in their present jo#+

4.1.-.- G""* 1 5%'! m% 13r%1 %Ci1'i)0 i) '4% "r0 )i2 'i").


SL NO PARTICULAR 0 3 4 6 7 63 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree NUMBER OF RESPONDENTS 07 34 4 8 4 PERCENTAGE 4B 68 8 03 8

A STUDY ON EMPLOYEE MOTIVATION

Total >Ta#le 6+00A

7B

0BB

ood safety measures existing in the organization"


50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 46%

30%

12% 6% Strongly Agree Agree Netural Disagree 6% Strongly Disagree

>?hart 6+00A

INTERPRETATION The ta#le shows 68O o the respondents a(ree that there is a (ood sa et" &eas$re e-istin( in the co&pan"+

4.1.-.6 P%r5"rm )&% ..r i1 / &'i(i'i%1 r% 4%/.53/ '" 0%' m"'i( '%*.
SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total >Ta#le 6+03A NUMBER OF RESPONDENTS H 34 8 4 H 7B PERCENTAGE 0C 68 03 4 0C 0BB

64

A STUDY ON EMPLOYEE MOTIVATION

Performance appraisal activities are helpful to get motivated


50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Strongly Agree Agree Netural Disagree Strongly Disagree 46%

18% 12% 6%

18%

>?hart 6+03A

INTERPRETATION The ta#le shows 68O o the respondents a(ree that the per or&ance appraisal acti'ities are help $l to (et &oti'ated+

4.1.-.8 S3.."r' 5r"m '4% &"-B"r9%r i1 4%/.53/ '" 0%' m"'i( '%*
SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total >Ta#le 6+04A NUMBER OF RESPONDENTS 03 3H B 8 4 7B PERCENTAGE 3B 68 B 03 8 0BB

66

A STUDY ON EMPLOYEE MOTIVATION

Support from the co!worker is helpful to get motivated


70% 60% 50% 40% 30% 20% 10% 0% Strongly Agree Agree 0% Netural Disagree Strongly Disagree 24% 12% 6% 58%

>?hart 6+04A

INTERPRETATION The ta#le shows 7CO o the respondents a(ree that the s$pport ro& the co=worker is help $l to (et &oti'ated+

4.1.-.: C r%%r *%(%/".m%)' ".."r'3)i'i%1 r% 4%/.53/ '" 0%' m"'i( '%*


SL NO PARTICULAR 0 3 4 6 7 Stron(l" A(ree A(ree Ne$tral Disa(ree Stron(l" Disa(ree Total >Ta#le No+6+06A NUMBER OF RESPONDENTS 0B 38 3 6 C 7B PERCENTAGE 3B 73 6 C 08 0BB

67

A STUDY ON EMPLOYEE MOTIVATION

60% 52% 50% 40% 30% 20% 10% 0% Strongly Agree Agree Neutral Disagree Strongly Disagree 20% 16% 4% 8%

>?hart 6+06A INTERPRETATION The ta#le shows 73O o the respondents a(ree that the career de'elop&ent opport$nities are help $l to (et &oti'ated+

4.1.6 F &'"r1 B4i&4 m"'i( '%1 !"3 '4% m"1'.


SL NO PARTICULAR 0 3 4 6 7 Salar" increase Pro&otion Lea'e Moti'ational talk 1eco(nition Total >Ta#le 6+07A NUMBER OF RESPONDENTS 30 07 4 7 8 7B PERCENTAGE 63 4B 8 0B 03 0BB

68

A STUDY ON EMPLOYEE MOTIVATION

12% 10% 6% 30% 42%

Salary in!rease %ro&otion 'ea#e (oti#ational tal) *e!ognition

>?hart 6+07A

INTERPRETATION
The ta#le shows that the 63O o the respondent is respondin( that increase in salar" will &oti'ate the& the &ost+

4.1.8 I)&%)'i(%1 )* "'4%r #%)%5i'1 Bi// i)5/3%)&% !"3r .%r5"rm )&%


SL NO PARTICULAR 0 3 4 In l$ence Does not in l$ence No opinion Total >Ta#le 6+08A NUMBER OF RESPONDENTS 43 03 8 7B PERCENTAGE 86 36 03 0BB

6:

A STUDY ON EMPLOYEE MOTIVATION

12% 24% 64% "nfluen!e Does not influen!e No o+inion

>?hart 6+08A

INTERPRETATION The ta#le shows 86O o the respondents responded that incenti'es and other #ene its will in l$ence their per or&ance

4.1.: M ) 0%m%)' i)("/(%1 !"3 i) *%&i1i") m 9i)0 B4i&4 r% &"))%&'%* '" !"3r *%. r'm%)'.
SL NO PARTICULAR 0 3 4 Yes No Occasionall" Total >Ta#le 6+0:A NUMBER OF RESPONDENTS 6: B 4 7B PERCENTAGE H6 B 8 0BB

6C

A STUDY ON EMPLOYEE MOTIVATION

0%

6%

,4%

-es

No

.!!asionally

>?hart 6+0:A INTERPRETATION The ta#le shows H6O o the respondents a(ree that the" the Mana(e&ent in'ol'e the& in decision &akin( which are connected to "o$r depart&ent+

4.2 INFERENTIAL STATISTICS

H", There is no si(ni icant relationship #etween incenti'es and e&plo"ee,s per or&ance+

Incenti'es E&plo"ee per or&ance

Mean 0+:3 0+7B

Std+ De'iation +7:4 +:B: C"rr%/ 'i")1

N 7B 7B

Incenti'es 6H

Incenti'es Pearson ?orrelation 0

E&plo"ee per or&ance +877>RRA

A STUDY ON EMPLOYEE MOTIVATION

E&plo"ee per or&ance

Si(+ >3=tailedA S$& o S/$ares and ?ross=prod$cts ?o'ariance N Pearson ?orrelation

+ 08+BCB +43C 7B +877>RRA

+BBB 04+BBB +387 7B 0 + 36+7BB +7BB 7B

Si(+ >3=tailedA +BBB S$& o S/$ares 04+BBB and ?ross=prod$cts ?o'ariance +387 N 7B RR ?orrelation is si(ni icant at the B+B0 le'el >3=tailedA+ I)5%r%)&%,

Since the ?orrelation is si(ni icant at the B+B0 le'el >3=tailedA the n$ll h"pothesis that is DT4%r% i1 )" 1i0)i5i& )' r%/ 'i")14i. #%'B%%) i)&%)'i(%1 )* %m./"!%%>1 .%r5"rm )&% E is rejected and an alternati'e h"pothesis is ra&ed+ H1, There is si(ni icant relationship #etween incenti'es and e&plo"ee,s per or&ance+

H", There is no si(ni icant relationship #etween career de'elop&ent opport$nities and the e-tent o e&plo"ee &oti'ation Std+ De'iation 0+B47 0+40: C"rr%/ 'i")1 career de'elop&ent opport$nities 0 e-tent o &oti'ation +HBH>RRA

Mean career de'elop&ent opport$nities e-tent o &oti'ation 4+:B 4+48

N 7B 67

career de'elop&ent 7B

Pearson ?orrelation

A STUDY ON EMPLOYEE MOTIVATION

opport$nities Si(+ >3=tailedA S$& o S/$ares and ?ross= prod$cts ?o'ariance N e-tent o Pearson &oti'ation ?orrelation Si(+ >3=tailedA S$& o S/$ares and ?ross= prod$cts ?o'ariance N RR ?orrelation is si(ni icant at the B+B0 le'el >3=tailedA+ I)5%r%)&%, Since the ?orrelation is si(ni icant at the B+B0 le'el >3=tailedA the n$ll h"pothesis that is KT4%r% i1 )" 1i0)i5i& )' r%/ 'i")14i. #%'B%%) & r%%r *%(%/".m%)' ".."r'3)i'i%1 )* '4% %C'%)' "5 %m./"!%% m"'i( 'i")L is rejected and an alternati'e h"pothesis is ra&ed+ H1, There is si(ni icant relationship #etween career de'elop&ent opport$nities and the e-tent o e&plo"ee &oti'ation H", There is no si(ni icant relationship #etween per or&ance appraisal s"ste& and the e-tent o &oti'ation+ Std+ De'iation 0+064 0+477 + 73+7BB 0+B:0 7B +HBH>RRA +BBB 73+000 0+0C6 67 +BBB 73+000 0+0C6 67 0 + :8+400 0+:46 67

Mean Per or&ance appraisal s"ste& E-tent o Moti'ation 3+6B 3+8B

N 7B 7B

C"rr%/ 'i")1 per or&ance appraisal s"ste& Per or&ance appraisal s"ste& Pearson ?orrelation Si(+ >3=tailedA 0 +

E-tent o Moti'ation +H83>RRA +BBB

70

A STUDY ON EMPLOYEE MOTIVATION

S$& o S/$ares and ?ross= 86+BBB prod$cts ?o'ariance 0+4B8 N 7B E-tent o Pearson +H83>RRA Moti'ation ?orrelation Si(+ >3=tailedA +BBB S$& o S/$ares and ?ross= :4+BBB prod$cts ?o'ariance 0+6HB N 7B RR ?orrelation is si(ni icant at the B+B0 le'el >3=tailedA+ I)5%r%)&%,

:4+BBB 0+6HB 7B 0 + HB+BBB 0+C4: 7B

Since the ?orrelation is si(ni icant at the B+B0 le'el >3=tailedA the n$ll h"pothesis that is KT4%r% i1 )" 1i0)i5i& )' r%/ 'i")14i. #%'B%%) .%r5"rm )&% ..r i1 / 1!1'%m )* '4% %C'%)' "5 m"'i( 'i")L is rejected and an alternati'e h"pothesis is ra&ed+ H1, There is si(ni icant relationship #etween per or&ance appraisal s"ste& and the e-tent o &oti'ation+ H", There is no si(ni icant relationship #etween interpersonal relationship in the or(ani)ation and e-tent o &oti'ation+ Std+ De'iation +8:B 0+00H C"rr%/ 'i")1 E&plo"ee relations E&plo"ee relations Pearson ?orrelation Si(+ >3=tailedA 0 + E-tent o &oti'ation +C::>RRA +BBB

Mean E&plo"ee relations E-tent o &oti'ation 0+C8 3+0C

N 7B 7B

73

A STUDY ON EMPLOYEE MOTIVATION

S$& o S/$ares and ?ross= 33+B3B prod$cts ?o'ariance +66H N 7B E-tent o Pearson +C::>RRA &oti'ation ?orrelation Si(+ >3=tailedA +BBB S$& o S/$ares and ?ross= 43+38B prod$cts ?o'ariance +87C N 7B RR ?orrelation is si(ni icant at the B+B0 le'el >3=tailedA+ I)5%r%)&%,

43+38B +87C 7B 0 + 80+4CB 0+374 7B

Since the ?orrelation is si(ni icant at the B+B0 le'el >3=tailedA the n$ll h"pothesis that is KThere is no si(ni icant relationship #etween interpersonal relationship in the or(ani)ation and e-tent o &oti'ation+L is rejected and an alternati'e h"pothesis is ra&ed+ H1, There is si(ni icant relationship #etween interpersonal relationship in the or(ani)ation and e-tent o &oti'ation+

CHAPTER-+ +.1 SUMMARY


This doc$&ent ai&s at pro'idin( e&plo"ees and &ana(e&ent &e&#ers with the in or&ation that can #e #ene icial #oth personall" and pro essionall"+ E'er" #$siness enterprise has &$ltiple o#jecti'es incl$din( o ade/$ate pro it or pa"&ent o a reasona#le rate o ret$rn to the owners and or in'est&ent in #$siness thro$(h satis action o c$sto&ers* &aintenance o a contended work orce and creation o a p$#lic i&a(e+ The #asic jo# o &ana(e&ent o an"

74

A STUDY ON EMPLOYEE MOTIVATION

#$siness is the e ecti'e $tili)ation o a'aila#le h$&an reso$rces* technolo(ical* inancial and ph"sical reso$rces or the achie'e&ent o the #$siness o#jecti'es+ This project entitled as DE&plo"ee &oti'ationE was done to ind o$t the actors which will &oti'ate the e&plo"ees+ The st$d" $ndertakes 'ario$s e orts to anal")e all o the& in (reat details+ The researcher in this project at the o$tset (i'es the clear idea o the entire depart&ent e-istin( in the co&pan"+ @ro& the st$d"* the researcher was a#le to ind so&e o the i&portant actors which &oti'ate the e&plo"ees+ @actors like inancial incenti'es and non inancial in'enti'e* per or&ance appraisal s"ste&* (ood relationship with co=workers* pro&otional opport$nities in the present jo#* e&plo"ee participation in decision &akin( are 'er" &$ch e ect the le'el e&plo"ee &oti'ation+ It is also clear ro& the st$d" that the co&pan" is so ea(er in &oti'atin( their e&plo"ees and their present e ort or it so ar e ecti'e+ The h$&an reso$rces can pla" an i&portant role in the reali)ation o the o#jecti'es+ E&plo"ees work in the or(ani)ation or the satis action o their needs+ I the h$&an reso$rces are not properl" &oti'ated* the &ana(e&ent will not #e a#le to acco&plish the desired res$lts+ There ore* h$&an reso$rces sho$ld #e &ana(ed with $t&ost care to inspire* enco$ra(e and i&pel the& to contri#$te their &a-i&$& or the achie'e&ent o the #$siness o#jecti'es+

+.2 FINDINGS
The indin(s o the st$d" are ollows The !"dera#ad Ind$stries Li&ited has a well de ined or(ani)ation str$ct$re+ There is a har&onio$s relationship is e-ist in the or(ani)ation #etween e&plo"ees and &ana(e&ent+ The e&plo"ees are reall" &oti'ated #" the &ana(e&ent+ The e&plo"ees are satis ied with the present incenti'e plan o the co&pan"+

76

A STUDY ON EMPLOYEE MOTIVATION

Most o

the workers a(reed that the co&pan" is ea(er in reco(ni)in( and

acknowled(in( their work+ The st$d" re'eals that there is a (ood relationship e-ists a&on( e&plo"ees+ Majorit" o the e&plo"ees a(reed that there jo# sec$rit" to their present jo#+ The co&pan" is pro'idin( (ood sa et" &eas$res or ens$rin( the e&plo"ees sa et"+ @ro& the st$d" it is clear that &ost o e&plo"ees a(rees to the act that per or&ance appraisal acti'ities and s$pport ro& the coworkers in help $l to (et &oti'ated+ The st$d" re'eals that increase in the salar" will &oti'ates the e&plo"ees &ore+ The incenti'es and other #ene its will in l$ence the per or&ance o the e&plo"ees+

+.3 SUGGESTIONS
The s$((estions or the indin(s ro& the st$d" are ollows Most o the e&plo"ees a(ree that the per or&ance appraisal acti'ities are help $l to (et &oti'ated* so the co&pan" sho$ld tr" to i&pro'e per or&ance appraisal s"ste&* so that the" can i&pro'e their per or&ance+

77

A STUDY ON EMPLOYEE MOTIVATION

Non inancial incenti'e plans sho$ld also #e i&ple&ented% it can i&pro'e the prod$cti'it" le'el o the e&plo"ees+

Or(ani)ation sho$ld (i'e i&portance to co&&$nication #etween e&plo"ees and (ain co=ordination thro$(h it+

Skills o the e&plo"ees sho$ld #e appreciated+ 2etter carrier de'elop&ent opport$nities sho$ld #e (i'en to the e&plo"ees or their i&pro'e&ent+

I the centrali)ed s"ste& o &ana(e&ent is chan(ed to a decentrali)ed one* then there wo$ld #e acti'e and co&&itted participation o sta or(ani)ation or the s$ccess o the

+.4 LIMITATIONS OF THE STUDY


The li&itations o the st$d" are the ollowin( The data was collected thro$(h /$estionnaire+ The responds ro& the respondents &a" not #e acc$rate+

78

A STUDY ON EMPLOYEE MOTIVATION

The sa&ple taken or the st$d" was onl" 7B and the res$lts drawn &a" not #e acc$rate+ Since the or(ani)ation has strict control* it acts as another #arrier or (ettin( data+ Another di ic$lt" was 'er" li&ited ti&e=span o the project. Lack o e-perience o 1esearcher+

+.+ CONCLUSION
The st$d" concl$des that* the &oti'ational pro(ra& proced$re in !YDE1A2AD INDUST1IES LTD is o$nd e ecti'e #$t not hi(hl" e ecti'e+ The st$d" on e&plo"ee &oti'ation hi(hli(hted so &an" actors which will help to &oti'ate the e&plo"ees+ The st$d" was cond$cted a&on( 7B e&plo"ees and collected in or&ation thro$(h str$ct$red

7:

A STUDY ON EMPLOYEE MOTIVATION

/$estionnaire+ The st$d" helped to indin(s which were related with e&plo"ee &oti'ational pro(ra&s which are pro'ided in the or(ani)ation+ The per or&ance appraisal acti'ities reall" pla" a &ajor role in &oti'atin( the e&plo"ees o the or(ani)ation+ It is a &ajor actor that &akes an e&plo"ee eels (ood in his work and res$lts in his satis action too+ The or(ani)ation can still concentrate on speci ic areas which are e'ol'ed ro& this st$d" in order to &ake the &oti'ational pro(ra&s &ore e ecti'e+ Onl" i the e&plo"ees are properl" &oti'ated= the" work well and onl" i the" work well the or(ani)ation is (oin( to #ene it o$t it+ Steps sho$ld #e taken to i&pro'e the &oti'ational pro(ra&s proced$re in the $t$re+ The s$((estions o this report &a" help in this direction+

+.- SCOPE FOR FUTURE RESEARCH


The present st$d" on e&plo"ee &oti'ation helps to (et clear pict$re a#o$t the actors which &oti'ates the e&plo"ees+ This in t$rn helps the &ana(e&ent to or&$late s$ita#le polic" to &oti'ate the e&plo"ees+ !ence* the &oti'ational le'el o the e&plo"ees &a" also chan(e+

7C

A STUDY ON EMPLOYEE MOTIVATION

The actors that &oti'ate the e&plo"ees &a" chan(e with chan(e in ti&e #eca$se the needs o e&plo"ees too chan(e with chan(e in ti&e+ So contin$o$s &onitorin( and close o#ser'ation o actors that &oti'ate the e&plo"ees is necessar" to &aintain a co&petent work orce+ Onl" with a co&petent work orce an or(ani)ation can achie'e its o#jecti'e+ Moreo'er* h$&an reso$rce is the &ost 'al$a#le asset to an" or(ani)ation+ A $rther st$d" with in dept anal"sis to know to what e-tent these actors &oti'ate the e&plo"ees is re/$ired+

7H

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