Precaution if internet problem.

1) Bypass splitter/ micro filter/ fax machine/ lightning protector. 2) Stand alone connection, from wall socket to modem (No parallel line). 3) Flush DNS . 4) Switch off the modem, unplug/ re-plug all cables, wait for 5 to 10 minutes before switching on the modem. 5) Create new dialer and configure DNS - (Preferred DNS Server: 202.188.0.133 /Alternate DNS Server: 202.188.1.5). 6) Disable anti virus/ firewall software setting. 7) Disable any live update/ downloading software (P2P, online games, Yahoo & MSN Messenger, IRC, etc). 8) Delete cookies/ files/ clear history. 9) Remove spy wares. 10) Scan for virus, hybrid, Trojan. 11) Reboot computer and the modem. 12) Do a bandwidth test again from our website as follows : (http://202.188.95.52:8080/speedometer/)

a. Open up Control Panel. If it says, "Pick a category" or on the left says, "Switch to Classic View" then click on "Switch to Classic View". 2. From the Control Panel in Classic View open up Network Connections. 3. On the left select "Create a new connection." There may be some situations where that option is not available. If the arrows to the right of Network Tasks are pointing down then click on them and they will point up and the option will become available. Under other circumstances there will be no options on the left. In that case click on the File drop-down-menu and then select New Connection. 4. Choose Next. 5. Choose the first option, "Connect to the Internet". 6. Choose the second option, "Set up my connection manually". 7. Choose the first option, "Connect using a dial-up modem". 8. Give the connection a name. 9. Type in the access number. Do no type in the area code if it is not necessary to dial the area code. 10. Type in the username and password. Some people prefer to take the check mark out of the third box, "Turn on Internet Connection Firewall for this connection." Take the check mark out of the second box, "Make this default Internet connection" if you user usually uses another connection or usually uses this computer for DSL. 11. Put a check mark in, "Add a shortcut to this connection to my desktop" . 12. If you are ready to dial now click on Dial. Otherwise choose Cancel 13. This new connection can either be accessed under the Dial-up section in Network Connections or via the shortcut on the desktop