506 West Higgins Road Park Ridge, IL 60068 (312) 925 8010, annabojko@ymail.

com

Anna Boyko

EDUCATION

University of Illinois at Chicago College of Business Administration Bachelor of Science, candidate Degree expected: December 2015 Major: Marketing GPA 4.00 Polish and Slavic Federal Credit Union Chicago, IL

EXPERIENCE 2012 present

Member Services Representative

Top seller one of ten best performers (in 2013 opened 208 accounts, 416 shares, and processed 133 consumer loan applications) Establish strong relationships with members while opening and maintaining clients accounts Adhere to corporate code of ethics, Anti-Money Laundering and Bank Secrecy Acts Remain current on applicable laws and regulations to ensure compliance of operating activities with legal and regulatory requirements Conduct one on one interviews and assist in loan application origination Contribute to the implementation of marketing programs and optimize revenue levels Engage in networking and attend numerous promotional events (Bridal Expo, Taste of Polonia, Yorkville Polish Fest) Heavenly Massage & Spa Morton Grove, IL Assistant Spa Director Maintained clients satisfaction and promoted organizational efficiency Performed weekly financial reconciliations and submitted reports to senior management Trained and supervised over 20 permanent and temporary staff and continued mentoring them throughout my career Created and coordinated work schedule to ensure coverage and smooth office operations Revised payroll and inventory Lead company-wide initiative to increase client base by promoting the company within the community Microsoft Office (Word, PowerPoint, Excel), Episys, MeridianLink Fluent in Polish HTML

2006 2012 SKILLS