Florlinda Batdorf

158 Juneau Ave. Unit C, Anchorage, AK 99507 240-374-3177/Linda81L@hotamail.com Professional Experience Joint Base Elmendorf-Richardson Hospital March 2014- Present Referral Clerk Greet patients/visitors at a front desk, referral center Review referrals for administrative completeness and research covered benefits prior to processing Determine patient eligibility for services and arrange and schedule medical appointments for referred care Provide general instructions to patients and ensure patients have necessary documentation for referred health care services Request medical records and ensure arrival of medical records prior to appointment Elmendorf Main Exchange March 2013-January 2014 Gun Counter Associate Ability to meet the Federal requirements for handling and processing firearm transactions by successfully completing a background check Organized and displayed sensitive merchandise to company standards Fulfilled the company defined customer experience by being a friendly, available, customer focused, excited team member Sold hunting and fishing licenses in accordance with strict State and Federal law NRI Staffing Resource December 2009-March 2010 Medical Assistant Prepared patients for examinations Conducted blood test and urinalysis Perform electrocardiogram on patients Scheduled and organized office tasks Schweinfurt Health Clinic January 2008-December 2009 Nursing Assistant Took and record vital signs and medical history in AHLTA Assisted doctors in procedures Collected and prepared laboratory specimens Prepared patients for examination Changed wound dressings Performed electrocardiogram on patients Scheduled appointments using CHCS

Greater Washington Maternal Fetal Medicine

August 2006-January 2007

Medical Assistant

Assisted during examinations Took patients vital signs Conducted blood test and urinalysis Administered medications as directed by a physician Stocked and ordered supplies as needed Disposed of biohazardous material Cleaned and sterilized instruments April 2006-June 2006

Dr. Sofia Abdullah MD, Obstetrics Medical Assistant Clinic Externship (180 hours) Took patients vital signs Conducted general laboratory tests Answered and directed incoming calls File charts Cleaned waiting and examining rooms

Bethesda Pediatrics August 2004-August 2006 Medical Receptionist /Billing Scheduled appointments Billing and coding for insurance purposes Application of Microsoft Word, Excel Community Radiology December 2003-August 2004 Radiology Assistant Assisted with patients Maintained files in order Scheduled appointments Prepared patients for x-rays Capitol Orthopedics August 2001- November 2003 Medical Receptionist Scheduled appointments Greeted patients Filing Handled correspondence Education Sanford Brown Institute, Landover, Maryland Medical Assistant Program, Certificate Graduated April 2006 Clinical skills: monitoring vital signs, charting, writing prescriptions, injections, and sterilization techniques. Lab procedures: microscope usage, collect specimens, glucose tests, Phlebotomy, and microbiology. Administration and health insurance processing: computer usage, billing and coding, patient scheduling, and claims processing. Medical terminology, anatomy and physiology

University of Alaska, Anchorage, Alaska Working towards an Associate Degree in Radiology

Skills/Certifications

Billing and coding Proficient in Microsoft Word, PowerPoint, Windows XP, and Excel Type 60 WPM Medical Assistant Certification Phlebotomy Certification BLS/CPR/AED Certification HIPPA Privacy Act Workshop Completion Familiar with CHCS and AHLTA

Special Skills Bilingual in Spanish and English.