For The Head of Human Resource Division

Respondent No.

Company Name:

Does the company use Information System? Yes No

The following questionnaires contain question regarding General Issues of
Information
System in the Business
1. Please tell us how long have your company been using Information System?
Less than 2 years 2-5 years 5-8 years 8-10 years More than 10 years
2. Please tell us how is the head office connected with its branches?
Through IS Through handheld papers and Documents Both
3. Does Information System speedup the internal communication?
Yes No No change
4. How does the working speed of the staff become after using Information System?
Increased Increasing Decreased
5. Does your Information System is suitable enough to keep pace with dynamic
business
environment?
Yes No No comment

The following questionnaires contain question regarding your Production
1. Does the initial production cost increase by using Information System?
Yes No; If yes, by how much? _ (%)
2. Is the product quality being improved by using IS?
Yes No No change
3. Has Information System made the product price minimize?
Yes No No change
4. Does Information System create a wide range of product promotion?
Yes No

The following questionnaires contain question regarding your Management
1. Please tell us does Information System collaborate with your corporate
responsibilities?
2. Does Information System has an impact on decision making and how please
elaborate?
3. Does Information System help your firm to get rid of mistakes or erroneous
problems?
Yes No; If yes, by how much? (%)
4. Has the control system been more effective than before by using Information
System?
5. Please put tick on whether the staff members are motivated after using IS?
Yes No De-spirited


The following questionnaires contain question regarding your Customer
1. Does the company provide online service to the customer?
Yes No In some cases
2. Is it true that after arrival of Information System it provides easy access to
information for
the customers?
Yes No
3. Does the IS provide the customers with updated information in a quick interval?
Yes No No comment