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,

, ...... ...,, 1.1. 1.1.2..


(...).


1
/
, , .............................................1
......................................................................................................................2
1.1 ......................................................................................2
1.2 .............................................................................4
...............................................................................4
..................................................................................6
...................................................................................8
.................................................................................9
1.3 ......................................................9
.....................................................................................................9
(Hardware).............................................................................11
...................................................................13
1.4 ........................................................................14
.........................................................................14
..............................................14
..............................................................15
.........................................................................................................18
...........................................................................................21

2
Internet
, , ...........................................23
....................................................................................................................24
2.1 Internet...............................................24
2.2 ..........................................................................25
.......................................26
2.3 (Hardware) & (Software) ...............29
2.4
..............31
2.4.1. ......................................................................................32
2.4.2. ...............................................34
2.4.3. ...................................................................................35
2.4.4. ........................................................................................................37
2.4.5. .......................................................................................37
.........................................................................................................40
...........................................................................................46

3
Internet - WWW.
, , ...........................................47
3.1 (Internet).........................................................48
Internet ..............................................................................................48
Internet...........................................................................49
Server Clients ( - ) .........................................................51
.........................................................................................................51
Internet.................................................................................52
Internet...................................................................................52
DNS................................................................................53
Internet ............................................54
Internet.................................................................54
3.2 (World-Wide Web) .........................................54
o ............................................................................55
3.3 ......................57
.........................................................................................................59
...........................................................................................62

4
Internet Explorer & Mozilla Firefox
, , ...........................................63
....................................................................................................................64
4.1 Internet Explorer.................................................................................64
4.2 Mozilla Firefox.....................................................................................77
.........................................................................................................91
...........................................................................................94

5
Outlook Express & Microsoft Office Outlook
, , ...........................................95
5.1 ........................................96
e-mail..............................................................96
(e-mail address) .............................................................96
e-mail ........................................................................97
5.2 Outlook Express ............................................................99
...........................................................................102
........................................................................................104
............................................................................................104
...............................................................................................105
.......................................................................................106
........................................................................................106
...........................................................................................107

ii

.................................................................................108
Outlook Express.............................................................................109
Outlook Express ...........................................................................109
5.3 Microsoft Outlook Office............................................119
...........................................................................112
........................................................................................115
............................................................................................115
...............................................................................................116
.......................................................................................116
........................................................................................117
...........................................................................................117
.................................................................................118
Microsoft Office Outlook ..............................................................119
Microsoft Office Outlook.............................................................119
.......................................................................................................120
.........................................................................................123

6
Internet
, , .........................................125
..................................................................................................................126
6.1 Internet .....................................................126
....................................................................................................127
.......................................................................................127
6.2 .................................................................................128
6.3 ...................................................133
.......................................................................................................135
.........................................................................................138

7

, , .........................................139
..................................................................................................................140
7.1 ....................................................................140
.........................................140
Google............................................................................141
Yahoo! ...........................................................................141
7.2 Google .......142
7.3 .............144
7.4 ..................147
.......................................................................................................148
.........................................................................................150

iii

8
E- (Electronic Commerce)
, , .........................................151
8.1 ..............................................152
8.2 ........154
(EDI - Electronic Data Interchange) ......154
..........................................................................................154
(WWW) ................................................................................155
................................................156
.......................................................................................158
..............................................................................................160
8.3 ......................160
8.4 ..........163
8.5 ..............................169
(e-shop)............................................................................169
(e-procurement) ..........................................................170
(e-auction)................................................................170
(e-mall)............................................................171
(Third Party Marketplaces) ............................................172
(Virtual Communities) ....................................................173
(Value Chain Provider)............................................173
(Value Chain Integrator)................173
(Collaboration Platforms) ........................................174
, (InfoBrockerage,
TrustServices) .....................................................................................................174
.......................................................................................................175
.........................................................................................180

9

, , .........................................181
..................................................................................................................182
9.1 ().............183
9.2
(TAXISnet) ......................................................................................188
9.3 .....................................192
..............................................................................193
.............................................................................193
.......................................................................................193
........................................................194
........................................................195
9.4
().......................195

iv

9.5
.................................................................................197
.... ( ) .........................197
... ( ) ..........................................................198
..................................199
.......................................................................................................200
.........................................................................................202

10

, , .........................................203
10.1 :
management ...................................................................................204
10.2
.................................................207
10.3
..................................................................209
10.4 ,

............................................................................................212
........................................................................................................215
...........................................................................................218

11

, , .........................................219
..................................................................................................................220
11.1 .............................................220
.......................................................................................................224
.........................................................................................227

1

/


O :
.
.
.
.

. , , .

-
/, , LAN- MAN-WAN, Peer to Peer, Client-Server, Switch, Router, Hub, Lan Card,



,
.
.
.
(.. ), .
.
(Lan) ( 1.1) , . , (..
).

1.1 (Lan)

1.1
, . , ,
. ,
, , , .
(Resource Sharing) ,
, ' ,
(resource) . ' , ,
2

500 ,
.
(high reliability) . , , , ' ,
, . ,
(CPU) , ,
, .
, , ,
, , .
.
.
(mainframes, ) .
,
, , (File Servers). (clients), - (Client-Server Model) ( 1.2). ,
.
.
.

1.2 -

(scalability), , , ,
. (mainframes),

, , . -, .
,
.
. ,
, , .
online , ,
. , .

1.2

.
, , ,
, .

/, , :
(Local Area Networks - LAN). ( 1.3),
. ,
(.. ) .

1.3 - LAN

(Metropolitan Area Networks - ).


( 1.4),
. .
.

1.4 MAN

(Wide Area networks - WAN).


(Wide Area networks - WAN) ( 1.12)
, .

(..
... , , Internet). H
(,
, , , .) , .

1.12

,
. bit , .
WAN , , , , .
,
(gateway). , . . (Internet)
, .

(Value Added Networks - VAN). ( 1.5), , .


. , .
.

1.5 - VAN


/, , :

(Bus Network). ( 1.6) (backbone).


- ,
,
/. -

, . , .

1.6

(Star Network). ( 1.7) (point-to-point link)


(hub). . , .

1.7

(Ring Network). ( 1.8) / . / , .


. , . , .

1.8

(Mesh Network). ( 1.9) , . , , , .

1.9


/, , :

- (Client-Server Network). ( 1.10) (Server). ,


.

1.10 - Client-Server

- P2P). ( 1.11)
(server) . .
.
(. Napster, Kazaa, Azureus, E-donkey,.).

1.11 Peer-to-Peer


/, , :
. , /
, .. , .
. / ,
.

1.3
, . (Hardware).

,
. , .
:

(Unshielded wisted pair - UTP).


( 1.14) 4
( )
. U 5 (5e), 10 Mbps 100
9

Mbps, UTP 6 (6e) 7 (7e) 1 Gbps. UTP RJ-45


( 1.13), (RJ-11),
.

1.13 RJ-45

1.14

. ( 1.15)
, , ,
, . , (Cable TV) .

10Mbps.

1.15

(Optical Fibre). ( 1.16),


.

, , .
, ,
, . .
, :
10

o . , .
.
o . ,
.
o . , , ,
.
.
2,5 Gbps, UTP.

1.16

(Hardware)
, , (Lan
Card) ( 1.17), .

1.17 . [: , : ]

11

(HUB) ( 1.18). (..


RJ-45), . .

1.18 - Hub


(Bridge) ( 1.19).
, .

1.19 - Bridge

(Switch) (
1.20).
.
. ,
, .

1.20 - Switch

,
(Router) ( 1.21). , 12

, . ,
. .
.

1.21 - Router


, ,
. :

(Peer to Peer Network - P2P).


(Server)
.
. , .
, .

- (Client-Server Network). , , (Server). O Server


. ,
. -
,
.

13

1.4

. ,
(). .
1800 .
,
,
.
, .

2000
.
Internet .
(. , ..) )
.
( ).
.
,
.


, :

,
.


(Service Level Agreement - SLA).

14


.
(, , .) ,
. (6) ( 1-6) ( 7).
.
PoP . "" ( 1.22).

1.22

( 1800)
(6 ). ( ,
)
, . . 1800 . O
, (POPs ) .

( 1.23).
80 .
15

1.23

POPs ,

, ( 1.24).
.
6
.

1.24

5 (2 1 1 1 )
.

( 1.25).
6 1800 .

16

1.25

6
5 ( )
80 PoPs ( )
1800 ( )

17

1
.
;
.
.
:
. ,
:



UTP ( )

UTP 1 /
UTP 2 /
/

- :
Windows.
Windows:
1. click (My Network Places) (Properties).
2. , (Start) (Settings) (Control Panel) (Network
Connections).
3. ( ) click (Local Area Connection) (Properties).
4. click (Internet Protocol (TCP/IP)),
(Properties) ( ).
5. (Use the following IP address)
6. IP (IP address),
. 192.168.100.1
1 0 - 255.

18

7. (Subnet mask), 255.255.255.0.


8. ok ok.
9. click (My computer) (Properties). (Start) (Settings) (Control Panel)
(System).
10. (Computer Name)
(Change).
11. (Computer Name) / ( ). PC01.
12. (Workgroup) /
( . Workgroup
ok ok.
13. 2 / 1 - 5.
14. 192.168.100.2 (
).
15. 9 - 11.
16. (Computer Name), PC02.
17. (Workgroup) Workgroup ok
ok. : / .
/ . :
1.
2.
3.
4.

click (My Network Places).


(View workgroup computers).
PC01 PC02.
click, (
).

( ),
(Shared). (.
Giatros).
1. click Giatros (Properties).
2. (Sharing) (Network sharing and security) (Share this folder on the network). (Share name) .
3. Giatros, (Allow network user to change my files).
4. ok.

19

2
,
/ , .

3

.

4

,
.

5
.
; .

6
.
.

20


1)
:
)
)
)

:
)
)
)

2)
.
Peer-to-Peer

Client/Server

3) .
.
.
. . ..
.
, . ..

21

22

2
Internet


O :
Internet.
i Internet.
Internet.

Internet.

.
Internet, i Internet, Internet, Internet.

-
Internet, , ISP - , PSTN, ISDN, DSL, Modem, firewall, antivirus,VPN, WIFI, Modem-Router.

23


. ,
. ,
. -
Internet.
Internet () ,
.
, ,
. .
,
. , . , , . , , , .
.

2.1 Internet
Open System Interconnection.
(Open System),
, .
,
.
, OSI (Open System
Interconnection).
OSI .
OSI (application)
(network access).
2.1, Internet
ISP (Internet Service Provider - ), . ISP
,
. .

24

2.1 Internet

ISP , Internet. , Internet :


1. ISP ,
( 2.2).

2.2

2. ISP.

2.2 To
Internet , ISP. , , ISP .
, , ,
,
. .

25


, :

.
.
, :
o PSTN (Dial-Up PSTN) ( 2.3).
,
. (Public
Switched Telephone Network PSTN). Dial-Up PSTN
, 56 kbps, . /

(modem) , . , .

(). ISP
,

.

2.3 PSTN

o ISDN (Dial-Up ISDN) ( 2.4).


ISDN ( Integrated Services Digital Network) -

26

,
.
PSTN.
ISDN 64 kbps 128 kbps,
. ,
. ,
. ISDN, . ISDN , . ,
.

2.4 ISDN

o DSL.
(Digital Subscriber Line). DSL ,
, . DSL

Mbps.
DSL (DSL Access Module
DSLAM) DSL, 2.5.
DSL,
. (, ,

27

), .

2.5 DSL

o . , , ,
.

.

.

. .
, :
o WiFi. WiFi
. , (Access Point - AP)
( 2.6). , , /, Access Point.

2.6 WiFi

28

o . .
.
,
. 2.7
.

2.7

2.3 (Hardware) & (Software)


Internet, (Modem). modem (Modulator () Demodulator ()),

,
. ,
modem
. :

PSTN (Dial-Up PSTN), modem ( 2.8),


(Internal) (External) . Windows, Linux.

29

2.8 Modem PSTN. [: , : ]

ISDN (Dial-Up ISDN), modem ( 2.9), ISDN . Windows, Linux.

2.9 Modem ISDN

DSL, modem ( 2.10). DSL


Modem-Router. ModemRouter, . Modem,
, Router (),
, .
Internet, .
. Windows,
Linux Modem-Router.

2.10 [: Modem DSL , : Modem-Router DSL]

30

DSL,
Modem-Router ( 2.11), Modem-Router
, , .
. Windows, Linux.

2.11 Modem DSL

2.4
.
,
. , ,
, Internet
.
Internet (Software) .
(..
, .) .
Internet. Internet,
.
. , ,
, ,
. Internet . , '
(e-mail), (newsgroups), -

31

(mailing lists), (chat),


(net-meeting) .
, Internet (e-shops), (e-learning & e-training), , - (teleworking). ,
Internet
.

2.4.1

Internet,
. ,
, . ,
,
, . ,
. , , o
,
. ,
, . ,

.
H ,
. ,
. :
H .
H
.
H (segmentation) .
H .
, .
,
. .

32

, . , , , . . .
, . Internet
. VPN.
VPN ( 2.12)
,
. VPN
WAN Frame Relay/ATM
. VPN WAN
, ,
. VPN
: Internet, IP backbones
Frame Relay ATM . VPN
WAN
.

2.12 VPN

VPN :
. remote access VPNs ,
WAN
.

33

Intranets. Intranet VPNs , WAN .


Extranets. Extranet VPNs .

T VPN . :
.
, backbone
.
Internet. VPN WAN ,
, , .
.
WAN WAN
.
.
IP backbone
ATM,

.
2.4.2
Internet
, . , , , .
,
Internet :

34

()
, () ()
, .






,

,


.
,

(
,
25
..

2.4.3
. . .
:
;
;
;

:

35

36

:

.
- ,
.
:
. ,
, , .
: -. , .
:


. , -.
: .
.
.
:
. , . ,
,
.
: .
, , .

2.4.4
Internet (.. ) Internet (ISP) (.. Internet).
Internet /
, .
Dial

up (PSTN/ISDN)
DSL

Internet

Internet

(PSTN/ISDN)
Internet (-

)
-

Internet ( )
DSL


ISP

2.13 Internet

2.4.5
, , ,
, . , Internet , , .
. ,
,
,
.
, :
.
hacking.

37


. .
, .
. ,
, 2% . 5%
, .
.
. ,
. ,
. ,
, . , .
(antivirus)
.
.

. DSL ADSL Router


Firewall ( ), . ,
(.. telnet, CLI, FTP, Web GUI,
SNMPv3).
Firewall
, -
. Firewall "" (. Norton, McAfee, Kaspersky Internet Security) , (Linux). Firewalls :

38

Packet Filtering Firewalls: (worms) . firewall


:
o
/
.
o (. Internet Explorer, Outlook, Mozilla) .

Proxy Server: , internet.

Internet, :

Internet
Firewall.
firewalls,
.
firewalls .
Internet / (.. ).
.
- .

(updates) , .

.
firewall .

.
service .

.
.
. .
Antivirus
. ,
(Updates) Antivirus .

39


1
Internet PSTN.
.
:
Internet, PSTN, modem
, (. Windows), Username
Password. Username Internet.
Internet Windows, :
1. My Network Places , click Properties.
2. , Create a
new connection.
3. Next.
4. Connect to the network at my workplace
Next.
5. Dial-up connection Next.
6. .
. Tellas Next.
7. Internet.
. 8015005000
Next.
8. Add a shortcut to this connection to my desktop Finish.
9. Internet.
Username Password .
10. click .
11. Username tellas password free Call.
12. Internet Tellas ( Username
password ,
tellas. ).

40

2.14 PSTN

41

DSL

2
1, ISDN.
:
Internet ISDN,
, PSTN.
Username Password .

3
1, DSL.
:
Internet, DSL, Modem-Router,
(. Windows), ModemRouter, Username Password. Username
Internet.
Modem-Router
Modem-Router .
Forthnet Modem-Router USRobotics 9112.
1. Browser . Internet Explorer, :
192.168.2.1 Enter.
2. prompt Password LOGIN.
3. Wizard Setup Next .
4. password router , password. Next.
5. , Greece
Forthnet (PPPoE).
6. :
VPI/VCI: 8 / 35
Encapsulation: LLC

42

User ID:
user.pop.forthnet.gr@forthnet.gr
user : username , .. george, nick .
pop: (point of presence), .. , .
Password: Forthnet.
Next.
7. .
Finish .
8. modem Internet.

43

2.15 Modem-Router Forthnet

4
Internet, ; .

44

5
,
Internet; .

6
Internet; .

45


1. ISP;
2. PSTN ;
3. .
4. ;
5. Internet
DSL;
6. DSL ;
7. Internet WIFI; [ ]
8. To Modem PSTN . [ ]
9. VPN;
10. Internet;

46

3
Internet - WWW.


Internet World Wide Web.


O :
Internet.
(World Wide Web).
Internet.
Internet .

Internet (World Wide


Web). Internet,
, .

-
, , , IP, DNS, , ,
Internet, Web, Server, Client, .

47

3.1 To (Internet)
(Internet)
(Browsers). Internet
, . Internet
.
, , , , ,
. . (Net) (Cyberspace).

Internet
60 , (. )

.

.
1968 (ARPA) 4 USLA UCSB, Utah
Stanford. Bolt Beranek & Newman ARPANET (1969).

.
,
( )
, .
1980 Internet,

, , ,
( )
, .

48

. . Project Gutenberg (http://qutenberq.net)


,

(copyright). Michael Hart Illinois ( ,
,

, ).

, ,
,
.


(datagrams).

Internet
/
. :
(LAN - Local Area Network)
(WAN - Widw Area Network)
(LAN) /
.
/ , (WAN). / , . /
. Internet .
/ Internet .
/ Internet , , . . / Internet

49

,
.

( ,
).
(backbone). Internet,
Backbone .
. backbone
2 bps.
backbone 64 Kbps.
, , . , ..,
/ .

3.1 - Backbone

50

Server Clients ( - )
Internet
Servers () Clients (). Server . Client
. . client server
.
Client - Server Client Server
, .
Client Server .
Server,
Client. , , Server,
, Client. Client
, . Server Client, .
,
. Server ,
.
- .
-
. .
- , , .
, , .


. . ,
,
.
.
.
, , . -

51

,
, .

Internet
.
,
. Internet
: (Network Protocol) , (Transport
Protocol) ,
(Application Protocol) . Internet

Internet (Internet protocol - IP ). Internet ,

.
Internet (IP)
(Packets) , , byte . Internet, .
Internet ,
(Transport Protocol) , , .
Internet :
(Transmission Control Protocol - TCP) (User Datagram Protocol).
Internet (IP) (TCP) , TCP/IP. ,
TCP/IP , CP/IP Macintosh PC ,
. TCP/IP Internet.
,
. Internet. E- mail, Telnet, FTP, Archie, Usenet,
Gopher, World Wide Web .

52

Internet
Internet (IP), . Internet . IP Internet .
Internet 32 bit. ,
Internet :
147.52.212.20
bit. 32 IP . , .

DNS
IP
Internet ,
( ) IP. IP 147.52.212.20 , rea (
).
,

.
.
(Domain Name System - DNS). (Domain) . (
). (Host Name)
,
.
.
( Full Qualified Domain Name - FQDN) . FQDN , .
.. rea.edu.physics.uch.gr
.

53

Internet
Internet , :

(WWW-World Wide Web).


. World Wide Web.
(E-Mail). .
.
(Chat). .
(FTP-File Transfer Protocol). (, , , .) .
(Diskussionsforen / Newsgroups). .
(Telnet).
.

Internet
Web server: WWW- World Wide Web.
Mail server: .
FTP server: .
CHAT server: .
NEWS server: .
PROXY server:

3.2 O
World Wide Web ( ) WWW Web
Internet.
(Hypertext). . (
) , .
. .
( ) , .
54

. .
(Hyperlinks).
, Web
Internet.
,
(Web pages) (Links). , , , , videos .
Web Internet .
Internet Web,
. Web , , , Internet. Internet .
(ardware)
(Packets). , . Internet
.
Internet: , , .
Internet. (electronic mail e-mail) Web. Web e-mail Internet.
Web ,
, Internet. Web Internet. Web Internet .
o
. Vannevar Bush '40
"As we may think" .
memex. "memex"
. . Bush .
Web, , ,
'80, CERN . ( CERN

55

.)
Web , Tim Berners-Lee
Robert Caillau. CERN, 1989 (Interlinked Information System)

CERN ,
. TeX PostScript
. SGML
(Standard Generalized Markup Language). Tim Berners-Lee
. (links)
.
links , , .
,
, , ,
. HTML (Hypertext
Markup Language), SGML,
http (Hypertext Transfer Protocol), Web. Web.
1991 Web CERN mailing list www-talk. Lee Cailliau
Web .
() Web.
Mosaic
. Mosaic .
Web
. HTML
, , , ,
multimedia, scripting languages,
JavaScript, Visual Basic Script, php, asp,
html, ' Hypertext Embedded Scripting Languages (HESL),
,
.
, . HESL (dynamic content),

56

, . . - (keywords) ,
(links) ,
- . ,
, .

3.3
Internet, . , :

.
o http://www.ntua.gr/weather/. France Meteo,

.
o http://weatheronline.co.uk.
, , , , .
.
,
, .
o http://www.ananova.com
o http://www.in.gr
o http://www.bbc.co.uk/greek/
.
o http://hollis.harvard.edu.
Harvard
Telnet.
o http://www. utexas. edu. ,
.
o http://www.lib.auth.gr/portal. , .

.
o http://www.icom.org/vlmp/. Virtual museums
.
.
o http://www.evrytan.gr/Links0/Encyklopaidies_4.htm.
, .

57

o http://el.wikipedia.org.
.
,
.
.
o http://www.asteric.org. , , , , ,
, .
.
o http://www.amazon.com. .
o http://www.livanis.gr. .
.
o http://www.krev.com.
, Interactive Physics Modelus.
o http://users.sch.gr/pbazanos/edusoft/index.htm. ,
..
o http://odysseia.cti.gr/seirines/archive.htm. .
o http://www.keypress.com. . (demo)
' .
o http://ekped.gr/.
.

58

1
.
:
1. Internet Explorer.
2. ,
http://weatheronline.co.uk.
3. , City or Postcode
Athens.
4. Athens ,
. Greece Go.
5.
. , ,
.

3.2 weatheronline.co.uk

2
Google .
:
1. Internet Explorer.
2. ,
http://www.google.com .

59

3. : Google
. Google
( ), .
4. com gr.
.de
5. ,
Enter.
6. ,
Google .
7. . Internet,
Enter.
8. - click , .
9. . Internet
http://el.wikipedia.org.

3.3 Google

Internet
-;
,
.

60

,
. Google, -,
.

61

1. Internet;
2. To Internet ; [ ]
3. Internet ; [ ]
4. _________.
[. E-mail, . FTP, . WWW, . Telnet]
5. (World-Wide Web);
6. Internet (Web);
7. Server Client;
8. Internet, (Address), ; [ ]
9. Telnet;
10. Internet, ___________.

62

4
Internet Explorer &
Mozilla Firefox


Internet Explorer Mozilla Firefox.


O :
Internet Explorer Mozilla Firefox.
Internet Explorer Mozilla Firefox.
(bookmarks).
.
.
Internet Explorer
Mozilla Firefox.
Internet Explorer Mozilla Firefox.
Internet Explorer
Mozilla Firefox,
() internet.

-
, , Home Page, , , , , , , .

63


Internet Explorer Mozilla Firefox (Web Browsers). ,
Internet ().
(Windows, Linux, Mac, .). Internet Explorer
Windows, Firefox . Firefox Internet
.
Netscape, Opera, ..

4.1 Internet Explorer


Internet Explorer
:
1
1. click Internet
Explorer .

2
1. .
2. (mouse) .
3.
Internet Explorer.

64

3
1. click Internet Explorer ,
.

Internet Explorer 4.1. (Home Page) browser .


Internet Explorer .

4.1 Internet Explorer


(URL), (Address) ( 4.4).
Google, , www.google.gr enter . Internet Explorer .
(Title Bar),
( 4.2).
(, , ).

4.2 Internet Explorer

65

(Menu Bar)
( 4.3).
click .

4.3 Internet Explorer

(Toolbar) ( 4.3 ).
toolbar
Internet Explorer. Toolbar.

4.3 Internet Explorer

(Back)

(Forward)

(Stop)

(Refresh)

(Home)

(Search)

(Favorites)

(History)

(Mail)

mail .

(Print)

(Address Bar)
( 4.4). ,
(. www.google.gr).

4.4 Internet Explorer

66

( 4.5). , ,
.

4.5 Internet Explorer

(Status Bar) ( 4.6).


.
. ,
.

4.6 Internet Explorer

Internet
Explorer. browser.
Internet Explorer,
(File) click
(Save as) ( 4.7).
(directory)
( 4.8). (File ) , click
(Open)
Ctrl+O ( 4.9).

67

4.7

4.8

68

4.9

, (. , .).
.
Internet Explorer.
, mouse . click
(Copy) ( 4.10) Ctrl+C.
(Paste)
Ctrl+V, .

4.11

69

browser, click
, (Save Picture As) ( 4.12).

. click (Set as
Background) ( 4.13).

4.12

4.13

70

Internet Explorer
, . , . . (Favorites)
(Add to favorites) ( 4.14),
ok ( 4.15).

- .( 4.16)

4.14

4.15

4.16

71


, (File)
(Print) ( 4.17) Ctrl+P.
.
(Print Preview) ( 4.17)
, ( 4.18).

4.17

4.18

,
. (History). , (View)
Explorer (Explorer Bar) (History). .
.
, (Edit) 72

( ) (Find (on This Page))


( 4.19) Ctrl+F. ,
ok .

4.19

Internet Explorer
. Internet Explorer, (Tools) click Internet (Internet Options) ( 4.20).
(Tabs) ( (General), (Security), (Privacy), .)
( 4.21). . (General)
(Address) ,
browser (Address) (.. www.google.gr). ,
(Use Blank) 4.21.
Internet (Temporary Internet Files)
Cookies (Delete
Cookies) (Delete Files). Cookies Web , .
Files
Internet Explorer, (Temporary Internet Files)
Windows , Cookies Files,
.
Cookies (Delete Cookies) (Delete Files) ( 4.21)
ok.

73

4.20 Internet

4.21 Internet Explorer

Internet Explorer
. (History).

(Clear History) ( 4.21).
(Security) Internet
Explorer.
Internet, intranet (Local intranet), (Trusted sites), (Restricted sites) ( 4.22).

74

4.22 Internet Explorer

(Advanced) ( 4.23)
Internet Explorer , . .. Internet Explorer ,
(Show Pictures) ( 4.23).
browser ,
. ( 4.24).

4.23

75

4.24

Internet Explorer
, . (Help)
(Contents and Index) ( 4.25).

(Search) (Index).
(Contents)
( 4.26).

4.25 Internet Explorer

76

4.26 Internet Explorer

Internet Explorer (File) (Exit).



.

4.2 Mozilla Firefox


Mozilla Firefox :
1
1. click Mozilla
Firefox .
2
1. .
2. (mouse)
.
3. (mouse)
Mozilla Firefox.
4. Mozilla Firefox.

77

3
1. click Mozilla Firefox ,
.

Mozilla Firefox
4.27. (Home Page) browser .
Mozilla Firefox .

4.27 Mozilla Firefox


(URL), (Address) ( 4.4).
Google, , www.google.gr enter . Mozilla Firefox .
(Title Bar),
( 4.2).
(, , ).

4.28 Mozilla Firefox

(Menu Bar)
( 4.29).
click .

78

4.29 Mozilla Firefox

(Toolbar),
(Address Bar) (Search Engine Bar), ( 4.30 ). Internet
Explorer.
.
. Toolbar ( 4.31),
Mozilla Firefox.
Toolbar.

4.30 , , Mozilla Firefox

4.31 Mozilla Firefox

(Back)

(Forward)

(Refresh)

(Stop)

(Home)

(Address Bar) ( 4.32) (. www.google.gr).

4.32 Mozilla Firefox

(Search Engine Bar), ( 4.33)


Internet , , , , .,
.
. ( 4.34).

79

4.33 Mozilla Firefox

4.34

( 4.35). ,
.

4.35 Mozilla Firefox

(Status Bar) ( 4.36).


.
. ,
.

4.36 Mozilla Firefox

80

Mozilla
Firefox. browser.
Mozilla Firefox, (File) click
(Save Page As) ( 4.37)
Ctrl+S.
(directory)
( 4.38).
, click (Open) Ctrl+O ( 4.39).

4.37

4.38

81

4.39

, (. , .).
.
Mozilla Firefox.
, mouse . click
(Copy) ( 4.40) Ctrl+C.
(Paste)
Ctrl+V, .

4.40

82

browser, click
, (Save Image As) ( 4.41).

. click (Set as
Background) ( 4.42).

4.41

4.42

83

Mozilla Firefox , .
, .
. (Bookmarks)
(Bookmark this Page) ( 4.43),
ok ( 4.44).

- . ( 4.45)

4.43

4.44

4.45

84


, (File)
(Print) ( 4.46) Ctrl+P.
.
(Print Preview) ( 4.46)
( 4.47).

4.46

4.47

,
. (History). , (History) (Show in Sidebar).
. .

85

, (Edit) (Find in This Page) (


4.48) Ctrl+F.
, ok
.

4.48

Mozilla Firefox
. Mozilla Firefox,
(Tools) click (Options) ( 4.49).
(Tabs) ( (Main), (Tabs), (Content), .) ( 4.50).
. (Main) (Startup)
, browser
(Address) (..
www.google.gr). , Firefox (When Firefox starts) ( 4.50)
(Show a blank page), 4.51.

4.49 Internet

86

4.50 Mozilla Firefox

(Downloads) ( 4.50, Mozilla ,


. (System Defaults) ( 4.50), Mozilla Firefox .
(Tabs) ( 4.50),
, (
).
(Privacy) (History) ( 4.52)
browser . Cookies ( 4.52) Cookies Internet Explorer.
Cookies,
, Cookies (Show Cookies) (
4.52) Cookies (Remove Cookies) ( 4.53).

4.51

87

4.52

4.53 Cookies

, Mozilla Firefox , . (Help) (Help Contents) ( 4.54) F1. ( 4.55).

88

4.54 Mozilla Firefox

4.55 Mozilla Firefox

Firefox Internet Explorer.


(Links), (Tabs) ( 4.56).
89

.
.
(File) (New
Tab) ( 4.57).

4.56 Firefox

4.57

Mozilla Firefox (File)


(Exit).
.
90

1
, http://www.ypepth.gr .
:
Internet Explorer, http://www.ypepth.gr. <Enter>.
2. (Home Page)
. ( )
.
1.

2
http://www.ntua.gr

.
:
1. , www.ntua.gr
<Enter>. , click
& .
2. ,
.
click .
3. Word , click mouse .

3

http://www.auth.gr .

91

:
1. , www.ntua.gr
<Enter>.
2. , click
3.
( 1).
4. ,
<Enter>.

4
Mozilla Firefox , . , .
: http://ww.livanis.gr
http://portal.tee.gr
http://www.minenv.gr
http://www.ypes.gr

92

:
1. , http://ww.livanis.gr <Enter>.
2. , :,
. :
.
, click
: . <Enter>.
3. .
4. ,
click .
5. .
6. , . (
.
.)

5

http://www.auth.gr .
:
1. , www.ntua.gr
<Enter>.
2. , <> <>.

6
Internet Explorer Mozilla
Firefox, .
.

93

1. (rowsers);
2. (Link) ;
3. _________ .
[. , . , . RAM, . ]
4. ; [ ]
5. (Home Page);
6. ; (Internet Explorer Mozilla Firefox).
7. ,
; [ ]
8. ; [ ]
9. Mozilla Firefox ______
[. , . , . ]
10.
_____________________________ . (Internet Explorer Mozilla Firefox).
11. ;
12. ,
________________________________.
13. Browser www.google.gr ;
14. Internet. [ ]

94

5
Outlook Express &
Microsoft Office Outlook


Outlook Express Microsoft Office Outlook.


O :
Outlook Express Microsoft Office
Outlook.
Outlook Express Microsoft Office Outlook.
.
.
.

Outlook Express Microsoft Office Outlook.


Outlook Express Microsoft Office Outlook,
, , .

-
E-mail, , , , , , ,
.

95

5.1


Internet, .
. . , , , , video,
, .
Electronic Mail e-mail.
,
. Internet, ,
,
. ,
, . , .
e-mail, , notebook ....
e-mail
, :
1. , .
2. web- e-mail .
(e-mail address)
Internet,
@. e-mail, . Internet:
anestis@forthnet.gr
: anestis
: @
: forthnet.gr
96

, - User ID, anestis, forthnet.gr. gr e-mail,


.
..:

.gr

(Greece)

.uk

(United Kingdom)

.de

(Germany)

.fr

(France)

.com

(Commercial)

.gov

(Government)

.edu

(Education)

.rg

(Organization)

e-mail

, , (email account)
:

-mail server, .. ,
' e-mail
.
-mail ISP, ( )
(Internet Service Provider, ISP) , , ISP.
Web mail,
Internet ( ..
Hotmail) server .

(POP 3, IMAP, SMTP, HTTP) (servers). POP 3, IMAP SMTP


, HTTP (web mail).

POP 3 (Post Office Protocol)


(email).

SMTP (Simple Mail Transfer Protocol)


mail server . e-mail SMTP. ,
97

(e-mail clients) POP IMAP.

HTTP (Hypertext Transfer Protocol)


. , browsers
servers .

e-mail .
. ( , , , , ..) ( ) . .
. e-mail.
, Outlook ( Microsoft Office), Outlook Express ( Windows), Eudora ( ) Netscape Messenger ( browser Netscape Communicator).
POP 3, IMAP, SMTP
: Internet ISP , .
server (
server). , .
Outlook Express, Eudora Netscape Messenger . , . Outlook, . Outlook
, , , ,
Microsoft Office Internet Explorer
,
. Outlook
.
Outlook Express Microsoft Office Outlook.
. , Outlook Express Outlook,
.

98

5.2 Outlook Express


Outlook Express
:
1
1. click Outlook
Express .

2
1. click Outlook Express , .

3
1. .
2. (mouse) .
3. Outlook Express.

99

Outlook Express
5.1.

5.1 Outlook Express

(Title Bar),
( 5.2). (, , ).

5.2 Outlook Express

(Menu Bar)
( 5.3).
click .

5.3 Outlook Express

(Toolbar) ( 5.4 ).
toolbar
Internet Explorer. Toolbar.

5.4 Internet Explorer

100

. , , .
, ,

-.
, -
,
: .:
.
, , .
, ,
.
,
, ,

mail server.

. ,
.
, , .

, , .

Outlook Express ( 5.1).


. (Folders).
, (, , , .).
(Contacts).
. ,
(New Contact). , (
5.5). (Message List).
, ,
. (Message Preview).
.

101

5.5 Outlook Express


Outlook Express, e-mail. ,
(Tools) (Accounts) (
5.6). ( 5.7). (Mail), (Add) (Mail).

5.6 Outlook Express


( 5.8). (Next) ( 5.8) (..
Chris@forthnet.gr). ( 5.8)( (Protocol), (Incoming mail server), (Outgoing mail
server), .). .
( 5.8),

102

.
(Finish). (Close). (
Forthnet).

5.7 Outlook Express

5.8 Outlook Express

103


Outlook Express:
1. (Create Mail) .
2. (To) , (;).
3. . (Cc) .
4. (Subject), .
.
5. , (Insert)
(Text from File).
,
.
, (Spelling) .
6. ,
(Send)
(File) (Send Message) Alt+S.

5.9


,
. ( word, , , .). , , (Attach) -

104

(Insert)
(Text from File) ( 5.10).
.
. , , (Attach), ,
( 5.9).

5.10


, /
(Send/Receive)
(Tools) (Send and Receive) (Receive All) (
5.11).
(Inbox).

. ( 5.5).
, .

5.11

105


,
, (Forward)
.
(Message) (Forward)
Ctrl+F ( 5.12).
(Send).

5.12


,
, (Replay) . .
(Message)
(Replay to sender) Ctrl+R ( 5.13). , (Send).

5.13

106



. , , ,
, , , .
. , .
click (Addresses) (Tools)
(Address Book) Ctrl+Shift+B ( 5.14).

5.14

,
:
1
(Inbox),
,
,
(Add Sender to Address Book) ( 5.15).

5.15

107

2
(Address Book), (New) .
(New Contact). (Properties) ( 5.16),
.

5.16



(Tools) (Options). (Signatures) ( 5.17). click (New) (Edit Signature). (File)
HTML . (Add signatures to all outgoing messages).

5.17

108

Outlook Express
Outlook Express
, . (Help)
(Contents and Index) ( 5.18).

(Search) (Index).
(Contents)
( 4.26).

5.18 Outlook Express

Outlook Express
Internet Explorer (File) (Exit).

.

5.3 H Microsoft Outlook


Microsoft Office Outlook :
1
1. click Microsoft
Office Outlook .

2
1. click Microsoft Office Outlook , .

109

3
1. .
2. (mouse) .
3. (mouse) Microsoft Office.
1. Microsoft Office Outlook.

K Microsoft Office Outlook 5.19.

5.19 Microsoft Office Outlook

110

(Title Bar),
( 5.20).
(, , ).

5.20 Microsoft Office Outlook

(Menu Bar)
( 5.21).
click .
.

5.21 Microsoft Office Outlook

(Toolbar) ( 5.22 ).
toolbar
Microsoft Office Outlook.
Toolbar.

5.22 Microsoft Office Outlook

. , .
, ,

-.
, -
,
: .:
.
, , .
, ,
.
,
, ,

mail server.

111


. , , .
, , .

Microsoft Office Outlook (


5.19). .
(Mail).
, (, , , .). ,
( 5.23). (Message List). , ,
. (Message Preview). .

5.23 Microsoft Office Outlook


Microsoft Office Outlook,
e-mail. , (Tools) (E-mail Accounts) ( 5.24). 112

( 5.25). (Add a new e-mail account), (Next).

5.24 Microsoft Office Outlook

.
POP3 ( 5.25).
, (.. Chris@forthnet.gr)
( 5.25) ( (Incoming mail server), (Outgoing
mail server), .). .
(Next) ( 5.25)
(Finish). ( Forthnet).

113

5.25 Microsoft Office Outlook

114


Microsoft Office Outlook:
1. (New) (Mail Message)
.
2. (To)
, (;).
3. . (Cc)
.
4. (Subject), .
.
5.
, (Insert) (File).
, . ,
(Tools) (Spelling and
Grammar) .
6. ,
(Send) .

5.26


,
. ( word, , , .). , , me -

115

(Insert File) (Insert) (File) ( 5.10). .


. ,
, (Attach), , ( 5.27).

5.27


, /
(Send/Receive)
(Tools) / (Send/Receive)
(Send/Receive All) ( 5.28).
(Inbox).

. ( 5.23).
, .

5.28


,
, (Forward)
116

.
(Actions) (Forward)
Ctrl+F ( 5.29).
(Send).

5.29


,
, (Replay) . .
(Actions)
(Replay) Ctrl+R (
5.30). , (Send).

5.30



. , , ,
, , , .
117

. , .
click (Address Book) (Tools)
(Address Book) Ctrl+Shift+B
( 5.31). ( 5.32).

5.31

5.32



(Tools) (Options). (Signatures) ( 5.33). click (New) (Signature). ok ok.
118

5.33

Microsoft Office Outlook


Microsoft Office Outlook ,
. (Help) Microsoft Office Outlook (Microsoft Office Outlook
Help) ( 4.34). : (Search for:).

5.34 Microsoft Office Outlook

Microsoft Office Outlook


Microsoft Office Outlook (File)
(Exit).
.

119

1
Outlook Express
Chris@forthnet.gr ( ).
:
1. Outlook Express. click , (Create Mail).
2. click : (To:).
Chris@forthnet.gr;(
).
3. click : (Subject:).
E-mail.
4. click (Send). Outlook /
(Send/Receive), . ,
, .

2
Outlook Express, .
:
1. Outlook Express. ,
(Tools) (Send and Receive) (Receive All).
2. , ,
,
.
3. , ,
.
4. , .
, ,
.
120

5. , (Replay)
.
6.

, (Send).

7. Outlook / (Send/Receive),
. ,
, .

3
Microsoft Office Outlook, Giatros Chris@forthnet.gr.
:
1. Microsoft Office Outlook.
(New).
2. , (To) Chris@forthnet.gr.
3. (Cc)
4. : (Subject:) test.
5. (Insert) (File).
6. .
Giatros ok.
7. , (Attach) .
8. , (Send).
9. Microsoft Office Outlook
/ (Send/Receive), .
, , .

4

Internet; .

121

5
;

victor.hotmail.com
nicolaidis@company.gr
papadimitriou.yahoo@com
john.bullock@stanford.edu

6

. ,
, .
,
. www.yahoo.gr.
, email
.

122

1. ;
2. E-mail;
3. ,
_________ .
4. ; [ ]
5. , _________.
6. . [ ]
7. Microsoft Office Outlook;
8. ;
9. Outlook Express;
10.
.
11. E-mail ;
12. (E-mail) .

123

124

Internet


Internet.


O :
Internet.
Internet.
Internet.
.

Internet. Internet,
.

-
, , , , , , , , , , Sniffers, Trojan Horses, Spoofing, Antivirus, Firewall
.

125


Internet; Internet, Web, on-line .

' . Internet Web . .
A , .
.
,
.
.
. .
CIAC ( Computer Incident Advisory Capability), CERT ( Computer
emergency Response Team).
Microsoft .
, .

6.1 Internet
, Internet, :

126

.
. ,
, .
. , , . , .
,
, .
. .


. .

.
(Browsers) . .
,
.
(plug-ins), .


,
Internet :

.

.
.

.. ...
(Denial of Service - DoS). Web server
.
. ,
.


Internet .
, :

.
.

127

.
. ,

.
.
.
.
.
.
.
.
.

6.2
Internet, . :

128

.
.
:
o password . passwords , ,
, .. password ,
.
o password , .. ,
.
o
, password .. password. Java JavaScript
.

. .

. :
o E-Mail. e-mail .
e-mail forums
forum.
.
mail server
. email.
,
.
o (Denial of Service). , .
..
,
.. .
Internet "" (Worm)
Robert Morris. O Morris, , Internet
1988. ""
Internet,
.
(Viruses).

. .
,
. ,
.
:
o .
. ,
. ,
(Startup File)

129

.
. Password
.
,
.
o .
, .
, .
o .
, . MS-DOS.

. :
o Stealth. Stealth ,
.
o .
, . ,
.

.

! . .
.

130

(Scanners). (Scanner)
.

, .
. Scanner , . scanners UNIX
Sendmail .
Scanners ftp, server,
Password ftp Server. UNIX, Windows.
(Password Crackers). Password Cracker Password
Passwords
Passwords .
Passwords
. , , .
Passwords 'system' 'admin'.
Passwords
Password.
(Sniffers). .
, ..
. .
Sniffer , ..
. Sniffer
,
.
,
.
(Trojan Horses).
. .
, -

131

132

.

(.. ) .
.

. ,
. 1997
Stuffit Macintosh. .
Spoofing.

. Spoofing
. .
. .
.
Internet,
:
o Java. Java
applets. Java HTML . Applets Web . E, animations,
image maps . ,
Java applets.
Java,
. :
Applets
browsers.
browser applets

Windows 95.

applet Windows
95.
Netscape Navigator applet
,
.
Netscape Navigator Internet
Explorer IP
applets.
o Active X. Microsoft
applets. Active X, applets Java,
,
applets. .. 1996 Active
X .

6.3
,
. , . ,
. . an76@#$paketo.
. :
(Logging). .

, .
.:
o . . 3
.
o , .
IP Spoofing.
o .
.
(Antivirus). Antivirus
-

133

134

. , (Updates) Antivirus .


. antivirus Kaspersky, Norton Antivirus,
Panda, Avg, ..
(Firewall).

. Sniffer

. Firewall. To
Firewall . (Router)
,
. .
. ,
. :
o .
o
TCP/IP.
o .
o .
o .
o ftp.
o ,
.. .

1
IP-Spoofing.
:
IP-Spoofing TCP-IP

IP .
TCP-IP, TCP
. ()
, . .
. ,
. TCP-IP.
IP spoofing

. IP
.
,

.
IP-Spoofing, :

. .
IP
.

.

135

. . .
, .
,
, ...

2
.
:
, :

.
, , .
.
. , . .
.
.
. ,
. B2B .

,
, .
:

136

.

.
.

Firewall
.

, ,
. , proxy servers .
.

.
TCP/IP HTTP
. . , .

. , .
,
.

.
,
,
.

137

1. Internet;
2. Internet;
3.
_________.
4. Password Cracker _________
;
[. , . , . , . ]
5. ;
6. . .
7. Trojan Horses;
8.
; [ ]
9. E-mail ; [ ]
10. (Ram)
; [ ]
11. Internet.

138


O :
.
.
.
Google
.

Google.

.
.
.
Google, . ,
.

-
, (PageRank), (Web
crawling), (Cache), .

139



,
. , ,
, , .

7.1
,
. , , ,
. ,
. , (URL , title )
,
,
.

Archie, 1990. , . : Yahoo!
Search, Google, MSN Search (Windows Live), AltaVista, Excite, Baidu, Lycos, HotBot,
Ask.com.
Google 74%, Yahoo! Search 12.2% MSN Windows Live Search 4.3%.

Google,
.


:
1. (Web crawling):

(links) .
2. (Indexing): , . , Google, 140

( cache),
, , AltaVista, .

.
3. (Searching): (-) ,
, .
. - ( ),
( )
. ,
(links) , .
,
.
Google
Google (www.google.gr)
1998. Google (AltaVista, Excite, HotBot ).
, ,
.
2001-2002, Google
.
(PageRank ).
(link)
PageRank . ,
Google (links)
.
PageRank, ( 150) , ,
.

141

Yahoo!
H Yahoo! (www.yahoo.com), Google,
, Yahoo! 1994,
, ,
-,
, .

7.2 Google
(web browser: Internet Explorer Mozilla Firefox)
Google (www.google.gr), ( 9.1),
,
. .

9.1 Google

Google . ,
- ( ) Enter
Google ( 9.2).

9.2 Google

,
: , ,
( 9.2).

142

( Enter Google)
: (links)
(-) , ( 9.3).

9.3 Google ()

,
, ( links) .
(links),
(URL)
kilobytes.
(
Google) ( 9.4).

9.4 e

143

7.3
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. :

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.
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, , .
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9.5 ,

144

. :
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,
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. :

.
.
.
- .
.
.
.
(, , ).
(.. google.com).
(link) .

145

( 9.6) , ,
.

9.6

. :

.
1. +:
+ Google
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+). , Google
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Star Wars Episode +I
2. :
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3. OR:
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4. :
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, Google
. , , *, .
5. :
100 200 ,
.
: 100..200 . , , Google .
6. :
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DOMAIN . ,
www.livanis.gr,
:
site:livanis.gr.

7.4
( www.metafind.com,
www.cyber411.com). , .
,
, .
: www.forthnet.gr, www.in.gr, www.robby.gr, www.phantis.com,
www.pathfinder.gr, www.skroutz.gr, www.directory.gr, www.flash.gr, www.xo.gr,
www.whitepages.gr .
Google , ,
( ).

147

1
Google
Google
.
:
1. (web browser: Internet Explorer Mozilla Firefox) www.google.gr, Enter.
2. Google, .
3. , (link)
,
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2

.
:
1. (web browser: Internet Explorer Mozilla Firefox) www.livanis.gr, Enter.
2. ,
.
3. Enter .
4. .

148

3

Google
210.
:
1. , www.google.gr
Enter.
2. , Google.
3.
(www.whitepages.gr).
4. www.whitepages.gr, .
5. Enter .

4
, -; .

149

1. Google;
2.
Google;
3.
Google;
4. Google;
5. Google - ( ) . [ ]
6. Google internet explorer 6 INTERNET EXPLORER 7. [ ]
7. Google Internet Explorer 6
Internet Explorer +6. [ ]
8. Amsterdam, English breakfast, Google:
. Amsterdam hotel English breakfast
. Hotels Amsterdam no English breakfast
. Amsterdam hotel English breakfast
. Amsterdam hotel English breakfast
9. www.in.gr
Google, :
site:in.gr. [ ]
10. 210 210 Google ,
www.whitepages.gr. [ ]

150

E-
(Electronic Commerce)


-.


O :
.
.
.
.
.
e-.
,
.

-
e-, e-, , , , , World Wide Web, Internet, B2B-Business-to-Business, B2CBusiness-to-Consumer, e-Shop, e-Commerce, e- Business.

151

8.1
, . World Wide Web browsers
.
.

World Wide Web


, .
.

.
(e-Commerce)
. e- (e-Business)

,
, , , ,
,

..

152

e-Commerce
:

(.. , ).
( , -, / ).
.
.
.
.
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.
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, .

.
.
.
.
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153

.
(, ).
.
(, .).

8.2

.
.
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) .
(EDI - Electronic Data Interchange)
'70. EDI

.
, . (, , , .),
.

.
EDIFACT (EDI For Administration, Commerce and Transportation).

(VAN) .

154

(VAN). (VAN)
, . VAN
. VAN , . VAN

. (EDI), EDI .

, , .
VAN , , .
VAN , .
VAN .
(Internet). . , ,
( )
.

IP, TCP, UDP, DNS, PPP, SLIP, ICMP, POP3, IMAP, SMTP,
HTTP, HTTPS, SSH, Telnet, FTP, LDAP SSL.

(e-mail), Usenet newsgroups, (file
sharing), (World Wide Web), Gopher, session access,
WAIS, finger, IRC, MUD MUSH. , ,
,
.
.

(WWW)
1990
, . ,
HTML, , , . Netscape
Navigator Microsoft Explorer, , , , .

155

WWW :
Web servers ( Web). , , Internet. ,
, , , . , o site
directory Web server . directory,
skonstan, Web server
Forthnet . servers 24 .
HTTP. ,
. Internet . Web HTTP (Hypertext Transfer Protocol)
Web servers . , http .

server .
(Browsers). , , , multimedia,
Internet. Internet Explorer
PCs. Netscape Navigator,
Opera ..
Web, ,
. site
PC Macintosh .
html, Web,
,
Macs PCs, PCs UNIX, Macs UNIX .

. ,
SSL (Secure Socket Layer), (Barcode), SET (Secure Electronic Transactions), (Smart
Cards) ..

156

.
. ,
( ),
, .

8.1

.
( ) .
. .
,
.

(SSL). (server). SSL "" ,


"" Internet.
(SET - Secure Electronic Transactions).
SET . , Visa
MasterCard, .
(Barcode).
(Auto ID
Technologies). ,
(logistics) .

157

8.2

158

. , .
, ,
.
(SET). SET
. , ,
.
. ,
. , SET .
. .

, . Bank of America Citibank
.
.
on line. -

, . ,

. , , , ).
, .
EDI. ,
EDI . ,
SSL.
(Smart Cards). " "
( , ).
. Smart Cards ,
. , .
(e-Cash). Digicash Net Cash
. 64-bit 5
,
. ,
( ).

.
(e-Checks).
.

. , . ,
, , .
, . CheckFree, NetCheque,
NetChex .

159


, .
() , ,
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MySQL, Oracle, Informix ..

8.3

. ,
.

.

8.3

160

:
(Business-to-Business - B2B).
, ,
.

.
: , .

, .

8.4 e-Commerce, ( $)

(Business-toConsumer - B2C). .
-, , ,
( ),
, . ,
.

161

8.5 B2C 2000

(Consumer-toConsumer - C2C), , .
.
(Governments-toConsumer - G2C). 2 (www.taxisnet.gr).
www.e-gov.gr, .

8.6 , .

162

(Business-toGovernments - B2G). B2G , , .. , . , '

'
B2G.
(Governments-toGovernments - G2G). .

8.4
e- e-
.

, e-shop , . , ,
e-shop .
:

(wizards).
.
web sites.
(on line catalogues) (search engines).

,
, . , e - B2C, B2B, e-malls, e-auctions, . e-shop . :

Commerce Server 2002 Microsoft e-.


,
web site .
B2C
163

B2B. ,
, e-.
(Jones & Scott,2002), (Peddy & Armentrout,2003):
o ,
, , (business
processing) .
o .
o Data warehousing. (data mining) click-streams, web server log files, cookies, ..
Commerce Server
. Commerce Server
(electronic payment
systems). e-shop.

164

Microsoft BizTalk Server 2004


,

.
. , BizTalk Server
(standard gateway)
, . on-line . Microsoft BizTalk
Server B2B . ,
. , Commerce Server.

Microsoft Exchange Server


, .
(email) (intranet) . Exchange Server
Microsoft Outlook . Ex-

change Server .
( ). , , . (
)
.

osCommerce Open Source Commerce e- .


:
o .
o .
o , , , , ,
.
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o (username password)
.
o e-mail newsletters.
o (backup) (restore)
.
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.
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, :
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165

:
o .
o
(stock).
o
e-mail newsletter.
o off-line .. . .
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o .

166

phpShop ,
Open Source . , . e-
. phpShop :
o On-line .
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o .
o .
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o e-mail
.. , , ..
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.
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Internet Suite 6 Intershop e-.



on-line , . ,
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Enfinity Suite 6 6 . Procurement Supplier , Consumer, Business Partner . , Content


portal . 6

.

. , 6
. :
o ,
o ,
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WebSphere IBM
e-. e-shop
. WebSphere
Commerce ,
, .. online , multi-tier
. :
o Commerce Express, ,
o Commerce Business Edition
B2B B2C,
o Commerce Professional B2B
B2C.
, WebSphere :
o Application Server. e- WebSphere.
o Commerce Studio. (portals) B2B B2C. ,
(personalization)
.

167

:
o
.
o .
o .
o Commerce Server.
o (collaborative workspaces)
.
o
o password (access logging).
:
o e-mail.
o .
o .
o , , , .
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o web .

phpAuction e-auctions.
e-shops . , .
:
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o Newsletter.
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o FAQ ( ).
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o .
o site.

168

o
o
o
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o
o

.
.
.

.
. . ,

.

8.5
(e-shop)
marketing .
. , , . ,
. ( ),
24 24 .
( , , ). : www.e-germanos.gr, www.plaisio.gr,
www.papasotiriou.gr, www.acom.gr, www.microland.gr, .
.

8.7 www.protoporia.gr

169

(e-procurement)
.
. , , . . , , , ,
. . http://www.nosis.gr/.

8.8 www.ariba.com

(e-auction)

.
.
.
, .
, .

, .
, . , -

170

, .

8.9 www.emarket.gr

(e-mall)

, . (industry marketplace) . , .
,
,

.


. .
,

171

, .
.
.

8.10 www.agora.gr

(Third Party Marketplaces)


,

. , e-mall. , (electronic marketplaces) , --.
, , , .
, , ..

VirtualOrder FedEx, , (www.fedex.com)
,
.

172

(Virtual Communities)
, , , ,
.
,
.
,
, , ,
. ,
, .
,
www.fabric.com/forums.
(Value Chain Provider)

.
, , , .
, .
FedexInternetShip. , ,
.
(Value Chain Integrator)
, .
. (Intranet) .
. Sybase
(www.sybase.com), , BusinessProcessIntegrator, WebSphere.

173

(Collaboration Platforms)

.
.
, .
.
, (InfoBrockerage, TrustServices)
.
.
(www.google.com, www.yahoo.com). Forrester
(www.forrester.com), , , .
,

, e-.
VeriSign
(www.verisign.com), ,
.
,
.

174

1
www.e-market.gr..
:
emarket.gr
, .
(http://www.emarket.gr)
(Mozilla Firefox / Internet Explorer),
. :
,
, , ,
( )
. emarket.gr, , ,
emarket.gr, , emarket.gr .
(links) ( , MP3), , ,
( ).
emarket.gr . ,
(register).

, : 18 , , ,
. ( ) Register Register Now . . ,

175


, (
). , , emarket.gr.
2 , ,
(I agree with the Terms and Conditions),
, .
(I do not agree with the Terms and Conditions)
,
.
2 .
,
. ,
100
. , 2%
(1% , , 0.5% ).
, ,
(I accept the Billing Policy). , ... .
.
(*) . (username)
(password), , :
username: tony4964 password: abcd1234.
. cookie (automatic entry in the system via cookie), (username, password)
. , ,
( ). , e-mail :
( ),
( ), , (
) emarket.gr. , , /
Speedex ( ). , (, , email, , ). , , , ,
emarket.gr.

176

(Create
user) , ,
.

Reset. , e-mail emarket.gr , .
(link) .
, SMS .
,
emarket.gr. , , , .
, . ,
,
. ,
e-mail internet (.. Otenet, HOL, Forthnet), 15
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,
( ) / . , /
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. , ,
( , ,
), , / , /
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(Advanced Search)
, . .
: , / , ( Ctrl -

177

), / , (, ), , ,
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( ,
) ( , / ). ,
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emarket.gr.
Nokia N70, 8 , 7 Nokia N70. ( ) , .
,
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( ).

. ,
,
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: ( / ), , , , , , ,
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(link)
.
emarket.gr : ,
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,
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(
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.

178

. , ,
.
,
(Buy Now). ,
,
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179

1.
;
2. ;
3. ;
4. ;
5. phpAuction . [ ]
6. ;
7. e-shop ;
8. ;
9. ;
10. Commerce Server 2000 ;

180


O :
.
.
.
,
.
.

, , .

-
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TAXISnet, , , , .

181


, .
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.
.

. ,
. (e-government) .
e-government, : "

".
, . , e-government.
.
,
, ( Internet) , , ( ) .
, , . ,
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,
.
"" . , , ,
.
,
,
online, . , , , e-. -

182

"", (intranet) . ,
,
.

.
, "" .
, . (e-government)
. , ()
' .
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,
,
"" . e- online , , .

9.1 ()
, , , ,
. e-government, ,
Internet,
() .
. ,
,
Internet
(site) , www.ika.gr.

:

- .

- .

183

- (
).
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.
- ( ).
- .
.
.
.
.
.
.
( fax).
.
.
.
..

, Browser
(Internet Explorer Mozilla Firefox)

http://www.ika.gr. ,

( 9.1).

9.1

( 9.2)
-

184

. , .

9.2

online
, . click
( 9.3).
E-mail ,
link .
. (PIN)
(PUK), e-mail
Username. PIN PUK, .

9.3

185

online .. ( 9.3), ( 9.4).


Username (PIN) ( 9.5).
,
.

9.4

9.5 Username PIN

, ( 9.6):

186

.
.


, online offline online .
, . click , .

9.5

187

9.2
(TAXISnet)
,
Internet
.
TAXISnet.
TAXISNET
Internet, ,
. TAXIS (' )
. TAXISnet
().
,
, Internet.
. (http://www.gsis.g.gr ),
,
.
,
, . ,
,
TAXIS ( TAX
nfrmat System). TAXISnet, (http://ww.taxisnet.gr) .

,
. Internet,
e-A.
TAXIS, ,

(http://www.kep.gov.gr/default.asp ).
TAXIS
.
.
- , :
(1) ( 2, 3 9).

188

....
' ( ' ' ).
V.I.E.S. ( / )..

,
http://www.taxisnet.gr
.
(). .
email . 3 5 . , (Username) (password),
(e-mail) . .
.
, Browser
(Internet Explorer Mozilla Firefox)

http://www.taxisnet.gr ( 9.7).
TAXISnet .
link ( 9.7).

9.7 TAXISnet

.
.. ( ) ( 9.8) .
189

.. , .
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( 9.8).
( 9.8). . (Username) (Password)
.

9.8 TAXISnet

190

TAXISnet
:
Browser http://www.taxisnet.gr.
.
1 ( 9.7).
( 9.8).

9.9

Username Password .
, , (
9.10).
( 9.10). . , (. pdf, html).
, .
( 9.10) , .

191

9.10 1


. e ,

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(),
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9.3
(www.ypes.gr/) ,

.
Internet
192

,
.

,
1998 - 2000. (
) ( ), (), (..) (...). : IAL / ( Friuli-Venezia), Noris Arbeit, NOA /
( ), Wakefield College /
( Wakefield).
- 9 . , ,
.

. . . ,
.

(http://www.syzefxis.gov.gr) ( 9.11) .
(). , , (intranet) . ,
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. .

193

9.11 ''''


,
, CD-ROM,
Internet (http://www.et.gr) ( 9.12). , ,
, 2001
, . ,
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,
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, .

9.12

194


, 1
1998 . , 1999 2000
17.000 .
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). ,
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, ,
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(http://www.synigoros.gr) ,
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.

9.4
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195


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9.13

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.

.
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196

9.5

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site
, . http://www.oaed.gr
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"" ,
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Online . Browser http://www.oaed.gr. On-line
. ,
( 9.14). .

9.14 Online ....

197

, , ( 9.15). , . ,
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(link), . ,
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9.15 ....

9.16 ....

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(http://www.1464.gr) , . -

198

, . (link)
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o http://www.parliament.gr. .
o http://www.government.gr. .
o http://www.priminister.gr. .
o http://www.ypes.gr. .
o http://www.mfa.gr. .
o http://www.ydt.gr. .
o http://www.culture.gr/. .
o http://www.ypepth.gr/. .
o http://www.mod.gr. .
o http://www.ypetho.gr. .
o http://www.mof-glk.gr. .
o http://www.minpress.gr. .
o http://www.ypan.gr. .
o http://www.ypepth.gr. .
o http://www.minenv.gr. .
o http://www.minagric.gr/ .
o http://www.ministryofjustice.gr .
o http://www.labor-ministry.gr. .
o http://www.ypyp.gr. .
o http://www.yen.gr. .
o http://www.mathra.gr. .
o http://www.ypai.gr. .
o http://www.dpa.gr. .
o http://www.polites.gr. .
o http://www.eett.gr. .
o http://www.ekdd.gr. .
o http://www.gsrt.gr. .
o http://www.gspa.gr. .
o http://www.neagenia.gr. .
o http://www.ggae.gr. .
o http://www.grnet.gr. .
o http://www.sport.gov.gr. .
o http://www.efpolis.gr. .
o http://www.gnto.gr. .
o http://ils.ekdd.gr/seeda. - ().

199

1
TAXISnet
.
:
TAXISnet, Browser
http://www.taxisnet.gr.
, .
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2
Internet
, TAXISnet.
.
, TAXISnet (Username) (password). H ,
.
Internet,
.
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TAXISnet.
. ,
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200

4
, . (E1, E2, E3, E9).
, , , , .
E1, , . ,
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E3.
.
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.
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201

1. ;
[ ]
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.
6. Username PIN
. [ ]
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202

10


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.

.
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.

203

10.1 : management
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, .
,
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10.1

,
, (hardware), (software),
(data) .
, , .
,
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.
10.2:

10.2

, .
.
,
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(management)
. management , , ,
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205

10.3

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10.4

206

10.2

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System - MIS) , , , , , . , , ,
.

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207

, .
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(model). (Data Base Models), , , , ,
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, ,
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,
,
.
,

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Glaxo Welcome
.
1996, AIDS. Glaxo
, . Glaxo online .
,
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208

10.3

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,
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209

.. ,
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,
.
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, Dell,
. 1993 Compaq Dell , 65$ . , Dell . , , . , just-in-time , , 15
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4$ Internet ,
15%.

. Dell 1999 ,
.
, , ,
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. (Enterprise Resource
Planning Systems - ERP) -

210

, . ,
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, ERP
.
ERP
(, , ,
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ERP :

10.5 ERP

: . ,
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211

. ,
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