Professional Documents
Culture Documents
Training Pathway: Z-009-1 Core Abilities Level 1: Start
Training Pathway: Z-009-1 Core Abilities Level 1: Start
Training Pathway: Z-009-1 Core Abilities Level 1: Start
START
WORK
WORK PLACE
PLACE SAFETY
SAFETY
Z-009-1(1)
Z-009-1(1)
HANDLING
HANDLING
INFORMATION
INFORMATION
Z-009-1(5)
Z-009-1(5)
L1
L1
Document information,
procedures or processes
ORGANIZATIONAL
ORGANIZATIONAL
STRUCTURE
STRUCTURE
Z-009-1(2)
Z-009-1(2)
01.02
L1
02.01
COMMUNICATION
COMMUNICATION
FUNCTION
FUNCTION
Understand systems
MANAGING
MANAGING SYSTEM
SYSTEM
Z-009-1(3)
Z-009-1(3)
Z-009-1(6)
Z-009-1(6)
Communicate clearly
06.04
02.03
L1
L1
02.05
HANDLING
HANDLING PROBLEM
PROBLEM
Z-009-1(7)
Z-009-1(7)
L1
L1
Respond appropriately to
people and situations
L1
03.06
Seek and act constructively
upon feedback about
performance
03.04
L1
Read/interpret flowcharts
and pictorial information
L1
L1
Z-009-1(4)
Z-009-1(4)
L1
L1
WORKPLACE
WORKPLACE CULTURE
CULTURE
&& ETHICS
ETHICS
L1
Follow telephone/
telecommunication
procedures
02.02
06.01
L1
L1
Resolve interpersonal
conflicts
03.07
L1
INFORMATION
INFORMATION
TECHNOLOGY
TECHNOLOGY
APPLICATION
APPLICATION
Z-009-1(8)
Z-009-1(8)
END
END
L1
L1