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  • Questionnaire ENG5

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    The document is a survey about customer satisfaction between the food courts at SM North Edsa and Trinoma malls. It collects information about customers' income levels and their preferred food outlets. It also asks customers to indicate whether SM North Edsa or Trinoma performs better in terms of food quality, employee service, ambiance, and food pricing. Customers are asked to assign checks to boxes to rate their experiences at each food court across these different categories.

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    The document is a survey about customer satisfaction between the food courts at SM North Edsa and Trinoma malls. It collects information about customers' income levels and their preferred food outlets. It also asks customers to indicate whether SM North Edsa or Trinoma performs better in terms of food quality, employee service, ambiance, and food pricing. Customers are asked to assign checks to boxes to rate their experiences at each food court across these different categories.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    127 views2 pages

    Questionnaire ENG5

    Uploaded by

    api-19471040
    The document is a survey about customer satisfaction between the food courts at SM North Edsa and Trinoma malls. It collects information about customers' income levels and their preferred food outlets. It also asks customers to indicate whether SM North Edsa or Trinoma performs better in terms of food quality, employee service, ambiance, and food pricing. Customers are asked to assign checks to boxes to rate their experiences at each food court across these different categories.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    of 2

    A SURVEY ON CUSTOMER SATISFACTION IN THE FOOD COURT BETWEEN SM NORTH EDSA AND

    TRINOMA

    NAME: (Optional)__________________________ AGE: ________________________


    GENDER: ________________________________ CIVIL STATUS: _______________

    Directions: Kindly put a check (√) on the information that corresponds to your answer.

    I. Customer’s Income II. Food Outlets Preferred by Customer


    Income: ( ) Below Php 5,000 ( ) Burger King
    ( )Php 5,000-9,000 ( ) Cabalen
    ( )Php 10,000-14,000 ( ) Chicken Company
    ( )Php 15,000-19,000 ( ) Ilonggo Grill
    ( )Php 20,000-24,000 ( ) Kamayan
    ( ) Pizza Hut
    ( ) Shawarma
    ( ) Sizzling Plate
    ( ) Tropical Hut
    Other Specify______________

    III. Directions: Please put a check on the box of your choice.

    I. Quality of Food Served SM NORTH EDSA TRINOMA

    1. Which food court offers more delicious and


    nutritious food?
    2. Which food court serves food at the right
    temperature?
    3. Which food court offers better presentation
    of food?
    II. Employee – Customer Relationship

    1. Which food court has more courteous and


    more attentive employee?
    2. Which food court offers more prompt and more
    accurate setting of orders?
    3. Which food court has more presentable employees?
    III. Ambiance
    1. Which food court has cleaner food outlet facilities?
    2. Which food court gives enough lighting and proper
    Ventilation?
    3. Which food court offers more space for dining?
    IV. Price of the Food
    1. Which food court has more affordable price?
    2. Which food court has a more reasonable price
    in terms of quality?

    TOTAL:

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