Zahvaljujemo Vam se na saradnji / Thank you for your cooperation

Koristite i dalje usluge "Inspekt RGH" / Use service of "Inspekt RGH" in future
SIGURNS! U KV"#I!$! %$ N"%V$&" '(I!
SAFETY IN QUAITY IS THE !"ST #AUA$E $ENEFIT
"INSPEKT RGH" d.d.
Drutvo za ugovornu kontrolu roba
S a r a j e v o
Bona ! Her"egov!na
#edera"!ja B!H
Bran!la"a Sarajeva br. $% &' ((( Sarajevo
)entrala* Tel. ++ $,& $$ --. ,,(/ --. ,,'/
#a0 ++ $,& $$ --. ,,-.
Ra1unovodtvo ! 2!nan!je*
Tel. ++ $,& $$ --. ,,./
#a0 ++ $,& $$ --. ,,3.
"NK$!NI #IS! Z"'V#%S!VU $KS!$RNIH K#I%$N"!"
E#AUATI"N F"R! A$"UT SATISFA%TI"N "F E&TERNA %IENTS
Broj/Num.:
Datum/Date:
)uni na*iv+
Fu'' na(e+
"dresa ,mjesto- uli.a i /roj0+
A)ress *p'ace+ street an) nu(,-
!ele1on / 2a3 / $4mail+
Te'ephone . Fa/ . e0(ai'+
p5e in1orma.ije / Genera' infor(ation+
Vaa ocjena komunikativnosti osoblja
Your communication mark of the staff

jako dobro
very good
dobro
good
loe
poor
jako loe
very poor
Vaa ocjena ljubaznosti osoblja
Your kindness mark of the staff

jako dobro
very good
dobro
good
loe
poor
jako loe
very poor
Osoblje Vam je prualo potrebne informacije
You are provided with required information

jako dobro
very good
dobro
good
loe
poor
jako loe
very poor
Reali*a.ija usluga / Rea'i1ation of service+
Vaa ocjena rokova izvrenja usluga
Your mark deadlines realization of service

jako dobro
very good
dobro
good
loe
poor
jako loe
very poor
adrajnost te!ni"ke dokumentacije #certifikati$ izvjetaji%&
Contention of tehnical documentation (certificates, reports

jako dobro
very good
dobro
good
loe
poor
jako loe
very poor
Obimnost i razumljivost te!ni"ke dokumentacije #certifikati$ izvjetaji%&
!pacious and apprecia"le tehnical documentation (certificates, reports

jako dobro
very good
dobro
good
loe
poor
jako loe
very poor
Komer.ijalne aktivnosti / %o(ercia' acttivities+
Vaa ocjena brzine i efikasnosti odgovora na Vae za!tjeve
Your mark quckness and effeicency of response on your request

jako dobro
very good
dobro
good
loe
poor
jako loe
very poor
adrajnost komercijalne dokumentacije #upiti$ ponude$ ugovori%&
Contention of comercial documentation (requests, "ids, contracts

jako dobro
very good
dobro
good
loe
poor
jako loe
very poor
Obimnost i razumljivost komercijalne dokumentacije #ponude$ ugovori%&
!pacious and apprecia"le of comercial documentation ("ids, contracts

jako dobro
very good
dobro
good
loe
poor
jako loe
very poor
6ijena i uslovi pla5anja / 2rice an) con)itions of pay(ent+
'ijena odgovara kvalitetu i obimu pruene usluge
#rice correspond of quality and spacious of realized service

jako dobro
very good
dobro
good
loe
poor
jako loe
very poor
Vaa ocjena rokova pla(anja realizirani! usluga
Your mark of deadlines for payment of realized service

jako dobro
very good
dobro
good
loe
poor
jako loe
very poor
Vaa ocjena uslova pla(anja realizirani! usluga
Your mark of conditions for payment of realized service

jako dobro
very good
dobro
good
loe
poor
jako loe
very poor
Zaklju7na o.jena / %onc'u)e (ark+
Vaa ukupna ocjena rada )*nspekt +,-. d.d. arajevo
Your summary mark of work $%nspekt &'() d*d* !ara+evo

jako dobro
ver/ good
dobro
good
loe
poor
jako loe
ver/ poor
)rimjed/e- sugestije i prijedlo*i *a po/olj8anja / Re(arks+ su33estions an) proposa's for i(prov(ent+
Za klineta odgovorio / For c'ient response
'atum+
4ate+
dgovorna oso/a+
Responsi5'e person+
9:):
Obr. br. 82101 Verzija: 3/ 2006 File: 234434680.doc