Nicole Mainella

13077 Drysdale St.

Spring Hill, FL 34609
(352) 515-4939
nmainella5@yahoo.com

Objective:

Seeking a position in which will utilize my skills, multitasking and dedication. I have a strong sense of
ethics and morals to bring to your agency if you choose to allow me to join your team. I am eager to
expand my knowledge and broadening my career opportunities.

Relevant Skills

Production Management.
Typing: 40 wpm
Proficient with all Windows based operating systems.
Strong follow-up and follow-through.
Excellent problem-solving skills.
Ability to handle difficult situations professionally.
Possess superb organizational skills/problem solving ability.
Extensive customer service background.
Staff Development/motivation.
Good typing, spelling, and writing skills for communicating through email.
Have quick learning capabilities.

Work Experience

March 2009- Present-Insurance Agent
Killingsworth Insurance Agency
19259 Cortez Boulevard Brooksville, FL 34601
(352) 796-1451
Owner - Dianne K Waldron

April 2005- October 2008-Insurance Agent/Customer Service Manager
Nationwide Insurance
801 North Armenia Avenue
Tampa, FL
(813) 259-4406
Manager Jennifer Cook

July 2003-March 2005-Insurance Agent
Killingsworth Insurance Agency
19259 Cortez Boulevard Brooksville, FL 34601
(352) 796-1451
Owner - Dianne K Waldron





March 2001-July 2003-Resolution Dispute Specialist
JPMorgan Chase Bank
4900 Memorial Highway
Tampa, FL 33634
(813) 584-3185
Manager Crystal Kennedy

January 2013-Present-Substitute Teacher
Hernando County School Board
3139 Dumont Ave, Spring Hill, FL 34609
(352) 797-7055
Substitute Coordinator-Gloria Gonzales

October 2013-Present-Customer Service Representative
Capital One NA
8745 Henderson Rd. Tampa, FL 33634
(813) 290-1000
Manager-Robert Byers

Education

1990-1990 - Springstead High School
-High School Diploma
1995-1997 - PHCC
-Partial Credits towards AA Degree
2003- Central Florida Insurance School
-2/20 Insurance Agent License

References

Lisa Iannone-Booking Technician-Hernando County Sheriffs Office
12510 Killian St
Spring Hill, FL 34609
(352)515-8665

Jennifer Germain-Customer Service (W.R.E.C)
12100 Smith Rd.
Dade City, FL 33525
(813)205-5381

Jill Andexser-Self-Employed
13071 Montego St
Spring Hill, FL 34609
(352)263-1758