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  • RCA Sample 1 - NAP - xlsx2

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    Khadeerulla KH
    24 views6 pages
    The document discusses duplicate Parma IDs that were created for a Russian dealer due to issues with the partner name format and missing tax numbers. There was no pop-up in the Parma system to prevent duplication. The root causes were identified as the partner name being updated from A to Z and vice versa, and a lack of standard name format for companies in Russia. Corrective actions included confirming the original request, removing duplicate IDs, and enhancing duplicate checks to use partial names.

    Original Description:

    This is first step to get approval from management for QRQC

    Original Title

    RCA Sample 1 _ NAP.xlsx2

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    The document discusses duplicate Parma IDs that were created for a Russian dealer due to issues with the partner name format and missing tax numbers. There was no pop-up in the Parma system to prevent duplication. The root causes were identified as the partner name being updated from A to Z and vice versa, and a lack of standard name format for companies in Russia. Corrective actions included confirming the original request, removing duplicate IDs, and enhancing duplicate checks to use partial names.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    24 views6 pages

    RCA Sample 1 - NAP - xlsx2

    Uploaded by

    Khadeerulla KH
    The document discusses duplicate Parma IDs that were created for a Russian dealer due to issues with the partner name format and missing tax numbers. There was no pop-up in the Parma system to prevent duplication. The root causes were identified as the partner name being updated from A to Z and vice versa, and a lack of standard name format for companies in Russia. Corrective actions included confirming the original request, removing duplicate IDs, and enhancing duplicate checks to use partial names.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    of 6

    QRQC #

    Date 2/5/2014 Area VMD


    1
    Why
    Why
    Partner name
    will be
    updated as per
    the given
    document
    Why
    No standard
    name format
    for Russia
    Why
    2
    Why
    Why
    Why
    Why
    3
    Why
    Why
    Why
    Why
    4
    Why there was no duplication pop up in the Parma system
    P2P-Root Cause Analysis Template
    Problem Description
    Duplication POP was failed for Russian Dealer. So Duplicate Parma IDs were created.
    Reason for Duplications of Parma IDs
    No POP up on Duplicate Parma
    craeation
    Name was updated A to Z & Z to
    A (Ooo"sirius") (Sirius OOO)
    Due to partner name difference
    and TAX numbers were missing on
    the existing Parma ID
    Why
    Why
    Why
    Why
    Prepared by SME-Approvers - 1 SME-Approvers - 2
    Identified by:
    Company
    Code: BE06
    E-mail
    subject:
    Root Cause Corrective Action Responsibility Date Identified the
    duplicate Parma
    IDs with the
    partial name Confirmation was
    sent to the
    original requester
    for correct
    Why
    Removed all the
    duplicate Parma
    Ids from the
    parma system
    Duplicate check
    is done using part
    name
    Why
    Why
    P2P-Root Cause Analysis Template
    Vinay Kumar
    Duplication POP was failed for Russian Dealer. So Duplicate Parma IDs were created.
    Vinay Kumar
    Vinay Kumar
    Vinay Kumar
    Vinay Kumar
    Why
    VPS-Delegate TL Manager-1 Manger-2

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