This document provides an overview of a course on Production and Operations Management. The course aims to develop an understanding of strategic and functional issues in operational environments. It is divided into 4 modules that cover topics like operations strategy, strategic decisions around product/service design, facility location and layout, capacity and project management, operating decisions around scheduling and inventory control, and controlling/improving decisions involving quality management, productivity, and safety. Student performance will be evaluated through various course components with a major weightage given to the end semester exam. References for further reading on the subject are also provided.
This document provides an overview of a course on Production and Operations Management. The course aims to develop an understanding of strategic and functional issues in operational environments. It is divided into 4 modules that cover topics like operations strategy, strategic decisions around product/service design, facility location and layout, capacity and project management, operating decisions around scheduling and inventory control, and controlling/improving decisions involving quality management, productivity, and safety. Student performance will be evaluated through various course components with a major weightage given to the end semester exam. References for further reading on the subject are also provided.
This document provides an overview of a course on Production and Operations Management. The course aims to develop an understanding of strategic and functional issues in operational environments. It is divided into 4 modules that cover topics like operations strategy, strategic decisions around product/service design, facility location and layout, capacity and project management, operating decisions around scheduling and inventory control, and controlling/improving decisions involving quality management, productivity, and safety. Student performance will be evaluated through various course components with a major weightage given to the end semester exam. References for further reading on the subject are also provided.
Course Objective: The aim of this course is to develop understanding of the strategic and functional issues in the operational environment of any organization, of the various decisions involving the operational activities, and of the methods which enable taking the best possible alternative decision.
Course Contents:
Module I: Introduction (4 hours) Introduction of Operations Function and Operations Management in Service & manufacturing industry; Types of Operations Processes; Operations Strategy
Module II: Strategic Decisions (10 hours) Planning and Designing the Products/ Services: QFD; Facility Location: Factor Rating, Load-Distance, Centre of Gravity & Median Method; Facility Layout: ALB, Block Diagramming; Capacity Planning and management: Break-Even, Decision Tree; Project Management: (PERT/ CPM/ Resource Leveling)
Module III: Operating Decisions (6 hours) Operations scheduling and Sequencing (One Process, Johnsons Rule for two serial processes); Introduction to Supply Chain; Inventory Control and management: Deterministic and Probabilistic Models. Module IV: Controlling and Improvement Decision (10 hours) Productivity, Efficiency and Effectiveness; Process Capability, Understanding Quality; Quality Costs; 7 QC Tools, QC Methods and Acceptance Sampling; Introduction to TQM; Contributions of Quality Gurus: Deming, Feigenbaum, Juran, Crosby; Quality circles, Kaizen; Industrial safety & Ergonomics; Green operations management
Examination Scheme:
Components P Q A ME EE Weightage (%) 5 5 5 15 70
Text & References:
Evans & Collier (2007), Operations Management: An Integrated Goods and Service Approach, Cengage Gaither & Frazer (2008), Operation Management, Cengage Publication. Heizer, Render, Jagadeesh (2009), Operations Management, Pearson Education, India Mahadevan (2007), Operations Management: Theory and Practice, Pearson Education, India Martinich, J (2009), Production and Operations Management, Wiley Publication Russell and Taylor (2009), Operations Management along the Supply Chain, Wiley