The document describes a job posting for a Business Development Manager position in Bangalore, India. The position reports to the General Manager of Operations and manages 25 reports. Key responsibilities include managing revenue collection, converting analog customers to digital, managing technical complaints, and increasing the subscriber base. Key performance indicators are collection targets, ensuring receipts and collection data uploads, daily bank deposits, new subscriber tracking and collection, set top box deployment targets, technical survey updates, and conversion of points. Required competencies are team management, negotiation, persuasion, business understanding, communication, and being result-oriented.
The document describes a job posting for a Business Development Manager position in Bangalore, India. The position reports to the General Manager of Operations and manages 25 reports. Key responsibilities include managing revenue collection, converting analog customers to digital, managing technical complaints, and increasing the subscriber base. Key performance indicators are collection targets, ensuring receipts and collection data uploads, daily bank deposits, new subscriber tracking and collection, set top box deployment targets, technical survey updates, and conversion of points. Required competencies are team management, negotiation, persuasion, business understanding, communication, and being result-oriented.
The document describes a job posting for a Business Development Manager position in Bangalore, India. The position reports to the General Manager of Operations and manages 25 reports. Key responsibilities include managing revenue collection, converting analog customers to digital, managing technical complaints, and increasing the subscriber base. Key performance indicators are collection targets, ensuring receipts and collection data uploads, daily bank deposits, new subscriber tracking and collection, set top box deployment targets, technical survey updates, and conversion of points. Required competencies are team management, negotiation, persuasion, business understanding, communication, and being result-oriented.
The document describes a job posting for a Business Development Manager position in Bangalore, India. The position reports to the General Manager of Operations and manages 25 reports. Key responsibilities include managing revenue collection, converting analog customers to digital, managing technical complaints, and increasing the subscriber base. Key performance indicators are collection targets, ensuring receipts and collection data uploads, daily bank deposits, new subscriber tracking and collection, set top box deployment targets, technical survey updates, and conversion of points. Required competencies are team management, negotiation, persuasion, business understanding, communication, and being result-oriented.
Reporting to - Position : General Manager Operations Position Type (On Rolls/ Off Rolls/ Temporary) On Roll No of Reportees
25 Job Grade & Band Manager JOB Description Job Purpose (Essential intent of the Job) Increase, Manage Revenue Collection and coordinate for connectivity. Critical Responsibilities (Detail Key areas and actions/ activities) Manage Collections Conversion of analog customers to digital Manage technical complaints Increase the sub base KPIs Deliverables of this role (specify KPIs) - Collection Targets to be explained to the Collection Agent (Day-Wise & Month-Wise) - Ensure Receipts are provided to customers - Review & Monitor Daily Collections - Ensure Collection Data is uploaded on SMS - Ensure collection money is deposited in bank daily - Ensure NMs are tracked & collected - Set target for STB Deployment to the collection agents - Daily tracking of STB sales & action - Follow-up with Technicians to act upon the complaints received by the Customer Care Team and close the TT - Conduct a Technical Survey of the Territory / Network and identify Hidden Points - Update the Technical Survey details in Billing and generate Invoices - Network Healthcheck and Upgradation as and when required - Conversion of DTH points / controlable Exits Functional Competencies (Specific functional skills/ capabilities) - Team Managing Abilities - Strong Negotiation Skills - Excellent Persuasion Abilities - Business Understanding - Good Communication Skills - Result Oriented