Agenda

What is Performance Improvement Plan?

What are the benefits of PIP
When to use PIP
What goes in PIP
Guideline - PIP
PIP form
Examples

What is Performance Improvement Plan
Performance Improvement Plan is a concept to measure
staffs :
- output or job
- to modify and increase output
- increase efficiency or effectiveness
Performance is a measure of result achieved.

Its efficiency is the ratio between effort expended and
result achieved.
What are the benefits of PIP
An opportunity to create meeting of the minds
between superior and staff
Clarify expectations and consequences
Specify how success will be defined
Opportunity for staff to succeed, ask questions,
solicit support and advise from their superior
When to use PIP
1) Staffs quality and/or quantity of work are below standard.
Eg:
Performance expectations are not met
Deadlines are missed
Errors are repeated numerous times
Customer submits complaint

2) Staff violates company policy. Eg:
Excessive absenteeism or tardiness
Failure to follow call off procedures
Taking unauthorized breaks


What goes in PIP?
A set of specific goals or expectation given to an
employee to meet.
Goals are usually given as a result of some failure,
either dramatic or systemic on the part of the
employee.
What are the consequences will be if performance
doesn't
Can be a pre curser to termination
Employees are often intimidated by PIPs.
Guideline - PIP
State performance to be improved; be specific and cite
examples
State the level of work performance expectation and
that it must be performed on a consistent basis.
Identify and specify the support and resources you will
provide to assist the employee.
Communicate your plan for providing feedback to staff.
Specify meeting times, with whom and how often.
Specify the measurements you will consider in
evaluating progress. Be sure these are reasonable and
attainable.
Specify possible consequences if performance
standards are not met.
This is not an employee Warning Notice.

Performance Improvement Plan - Form
PIP Form
Section A & B
Section C
Section D
Section E
Section F
Example



Q & A