Job Duties and Tasks for: "Training and Development

Manager"
Part 1. Duties & Tasks
Conduct orientation sessions and arrange on-the-job training for new hires.
Evaluate instructor performance and the effectiveness of training programs, providing
recommendations for improvement.
Develop testing and evaluation procedures.
Conduct or arrange for on-going technical training and personal development classes for staff
members.
Confer with management and conduct surveys to identify training needs based on projected
production processes, changes, and other factors.
Develop and organize training manuals, multimedia visual aids, and other educational materials.
Plan, develop, and provide training and staff development programs, using nowledge of the
effectiveness of methods such as classroom training, demonstrations, on-the-job training,
meetings, conferences, and worshops.
!nalyze training needs to develop new training programs or modify and improve e"isting
programs.
#eview and evaluate training and apprenticeship programs for compliance with government
standards.
$rain instructors and supervisors in techni%ues and sills for training and dealing with
employees.
Coordinate established courses with technical and professional courses provided by community
schools and designate training procedures.
Prepare training budget for department or organization.
Part 2. Job Ativities
Training and Tea!ing "t!ers -- &dentifying the educational needs of others, developing formal
educational or training programs or classes, and teaching or instructing others.
#uiding$ Direting$ and Motivating %ubordinates -- Providing guidance and direction to
subordinates, including setting performance standards and monitoring performance.
&oa!ing and Developing "t!ers -- &dentifying the developmental needs of others and
coaching, mentoring, or otherwise helping others to improve their nowledge or sills.
"rgani'ing$ Planning$ and Prioriti'ing (ork -- Developing specific goals and plans to
prioritize, organize, and accomplish your wor.
&ommuniating )it! %upervisors$ Peers$ or %ubordinates -- Providing information to
supervisors, co-worers, and subordinates by telephone, in written form, e-mail, or in person.
*stablis!ing and Maintaining +nterpersonal ,elations!ips -- Developing constructive and
cooperative woring relationships with others, and maintaining them over time.
+dentif-ing "b.ets$ Ations$ and *vents -- &dentifying information by categorizing,
estimating, recognizing differences or similarities, and detecting changes in circumstances or
events.
Making Deisions and %olving Problems -- !nalyzing information and evaluating results to
choose the best solution and solve problems.
Provide &onsultation and Advie to "t!ers -- Providing guidance and e"pert advice to
management or other groups on technical, systems-, or process-related topics.
T!inking &reativel- -- Developing, designing, or creating new applications, ideas,
relationships, systems, or products, including artistic contributions.
Part /. %kills 0eeded for: "Training and Development
Manager"
%peaking -- $aling to others to convey information effectively.
,eading &ompre!ension -- 'nderstanding written sentences and paragraphs in wor related
documents.
+nstruting -- $eaching others how to do something.
Management of Personnel ,esoures -- (otivating, developing, and directing people as they
wor, identifying the best people for the job.
Ative 1istening -- )iving full attention to what other people are saying, taing time to
understand the points being made, asing %uestions as appropriate, and not interrupting at
inappropriate times.
Time Management -- (anaging one*s own time and the time of others.
&ritial T!inking -- 'sing logic and reasoning to identify the strengths and weanesses of
alternative solutions, conclusions or approaches to problems.
Persuasion -- Persuading others to change their minds or behavior.
Judgment and Deision Making -- Considering the relative costs and benefits of potential
actions to choose the most appropriate one.
%ervie "rientation -- !ctively looing for ways to help people
Part 2. Abilities 0eeded for: "Training and Development
Manager"
"ral *3pression -- $he ability to communicate information and ideas in speaing so others will
understand.
%pee! &larit- -- $he ability to spea clearly so others can understand you.
%pee! ,eognition -- $he ability to identify and understand the speech of another person.
"ral &ompre!ension -- $he ability to listen to and understand information and ideas presented
through spoen words and sentences.
Dedutive ,easoning -- $he ability to apply general rules to specific problems to produce
answers that mae sense.
+ndutive ,easoning -- $he ability to combine pieces of information to form general rules or
conclusions +includes finding a relationship among seemingly unrelated events,.
"riginalit- -- $he ability to come up with unusual or clever ideas about a given topic or
situation, or to develop creative ways to solve a problem.
Problem %ensitivit- -- $he ability to tell when something is wrong or is liely to go wrong. &t
does not involve solving the problem, only recognizing there is a problem.
+nformation "rdering -- $he ability to arrange things or actions in a certain order or pattern
according to a specific rule or set of rules +e.g., patterns of numbers, letters, words, pictures,
mathematical operations,.
(ritten &ompre!ension -- $he ability to read and understand information and ideas presented
in writing.
Part 4. 5no)ledge$ *3periene$ *duation ,e6uired for:
"Training and Development Manager"
Personnel and 7uman ,esoures -- -nowledge of principles and procedures for personnel
recruitment, selection, training, compensation and benefits, labor relations and negotiation, and
personnel information systems.
Publi %afet- and %eurit- -- -nowledge of relevant e%uipment, policies, procedures, and
strategies to promote effective local, state, or national security operations for the protection of
people, data, property, and institutions.
Administration and Management -- -nowledge of business and management principles
involved in strategic planning, resource allocation, human resources modeling, leadership
techni%ue, production methods, and coordination of people and resources.
&omputers and *letronis -- -nowledge of circuit boards, processors, chips, electronic
e%uipment, and computer hardware and software, including applications and programming.
*duation and Training -- -nowledge of principles and methods for curriculum and training
design, teaching and instruction for individuals and groups, and the measurement of training
effects.
&ustomer and Personal %ervie -- -nowledge of principles and processes for providing
customer and personal services. $his includes customer needs assessment, meeting %uality
standards for services, and evaluation of customer satisfaction.
1a) and #overnment -- -nowledge of laws, legal codes, court procedures, precedents,
government regulations, e"ecutive orders, agency rules, and the democratic political process.
*nglis! 1anguage -- -nowledge of the structure and content of the English language including
the meaning and spelling of words, rules of composition, and grammar.