Diagnostic Printer 68XX

Eastman Kodak Company, 2006
{Diagnostics}{Production}{KodakServiceSupport}{None}
Publication No. DG2842-1
17JUL06
Supersedes DG2842-1
15OCT05
DIAGNOSTICS
for the
Kodak PHOTO PRINTER 6800 / 6850
Service Codes: 2842 and 8106
Important
Qualified service personnel must repair this equipment.
A161_1050HC
2 17JUL06 DG2842-1
PLEASE NOTE The information contained herein is based on the experience and knowledge relating to the
subject matter gained by Eastman Kodak Company prior to publication.
No patent license is granted by this information.
Eastman Kodak Company reserves the right to change this information without notice, and
makes no warranty, express or implied, with respect to this information. Kodak shall not be liable
for any loss or damage, including consequential or special damages, resulting from any use of
this information, even if loss or damage is caused by Kodaks negligence or other fault.
This equipment includes parts and assemblies sensitive to damage from electrostatic
discharge. Use caution to prevent damage during all service procedures.
Description Page
Table of Contents
Using the Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Keys on the OPERATOR PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Lights on the OPERATOR PANEL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Obtaining Access to the Diagnostic Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Making a Test Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Control error XX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Mechanical Error XX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Sensor Error XX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Temperature sensor error XX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Paper Jam XX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Paper Empty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Incorrect ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ribbon Empty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Incorrect Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cover Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Paper Cover Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OPERATOR PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the Diagnostics
DG2842-1 17JUL06 3
Section 1: Using the Diagnostics
Keys on the OPERATOR PANEL
Lights on the OPERATOR PANEL
Obtaining Access to the Diagnostic Program
[1] De-energize the PRINTER.
[2] At the same time, do:
energize the PRINTER
press and hold [+] + [Menu] + [-]
[3] The LCD displays System Setup Mode, then Initializing, then Ready:*****.
[4] Press [Menu] to open the Diagnostics Menu.
Note
To return to the Customer Menu Mode, de-energize and energize the PRINTER.
Making a Test Print
[1] Press:
[Menu] until Test Print Mode displays on the LCD
[Enter] to make a test print
Kodak Photo Printer 6800
Power
Ready
Error
Rewind/Clear
Paper Enter
Paper
Advance Menu
A161_0021AC
Key Action
+ Move forward.
- Move back.
Menu Opens the menu options.
Enter Selects the menu option.
Paper Advance Feeds the paper into the
PRINTER.
Paper Rewind/
Clear
When the LCD displays
Ready, this key rewinds the
paper into the PAPER ROLL.
Moves up 1 menu level.
Light Color Status of the PRINTER
Power Orange The PRINTER is energized.
Ready Green The PRINTER is ready to make prints.
Error Red An error has occurred. Read the message displayed on the LCD, then
see Error Codes on Page 4.
DIAGNOSTICS
4 17JUL06 DG2842-1
Section 2: Error Codes
Control error XX
Mechanical Error 01 or Mechanical Error 02
Possible Cause Action
The CONTROLLER BOARD AY is
malfunctioning.
1. Upgrade the FIRMWARE for the PRINTER.
2. If necessary, install a new CONTROLLER BOARD AY.
The THERMAL HEAD MOTOR AY is
disconnected or malfunctioning.
1. Use the diagnostics to check the operation of the THERMAL HEAD
MOTOR.
2. Check that CONNECTORS CN12 - CN63 - CN68 on the THERMAL
HEAD MOTOR AY and the CONTROLLER BOARD AY are connected
correctly.
3. If necessary, install a new THERMAL HEAD MOTOR AY.
The THERMAL HEAD SENSOR AY
is disconnected or malfunctioning.
1. Use the diagnostics to check the operation of the THERMAL HEAD
SENSOR.
2. Check that CONNECTORS CN42 - CN74 and CN42 - CN75 on the
THERMAL HEAD SENSOR AY and the CONTROLLER BOARD AY
are connected correctly.
3. If necessary, install a new THERMAL HEAD SENSOR AY.
malfunctioning.
The PINCH ROLLER MOTOR AY is
disconnected or malfunctioning
1. Use the diagnostics to check the operation of the PINCH ROLLER
MOTOR.
2. Check that CONNECTORS CN12 - CN62 on the PINCH ROLLER
MOTOR AY and the CONTROLLER BOARD AY are connected
correctly.
3. If necessary, install a new PINCH ROLLER MOTOR AY.
The PINCH ROLLER SENSOR AY is
SENSOR.
PINCH ROLLER SENSOR AY and the JUNCTION BOARD AY are
connected correctly.
3. If necessary, install a new PINCH ROLLER SENSOR AY.
malfunctioning.
Error Codes
DG2842-1 17JUL06 5
The SUB-PINCH ROLLER SENSOR
AY is disconnected or malfunctioning.
1. Use the diagnostics to check the operation of the SUB-PINCH
ROLLER SENSOR.
SUB-PINCH ROLLER SENSOR AY and the JUNCTION BOARD AY
3. Check that CONNECTORS CN11 - CN40 on the SUB-PINCH
ROLLER SENSOR AY and the JUNCTION BOARD AY are
4. If necessary, install a new SUB-PINCH ROLLER SENSOR AY.
The PAPER FEED SUB-PINCH
MOTOR AY is disconnected or
malfunctioning.
1. Use the diagnostics to check the operation of the PAPER FEED SUB-
PINCH MOTOR.
2. Check that CONNECTORS CN12 - CN64 - CN69 on the PAPER
FEED SUB-PINCH MOTOR AY and the CONTROLLER BOARD AY
3. If necessary, install a new PAPER FEED SUB-PINCH MOTOR AY.
malfunctioning.
The CAM is in the incorrect position. 1. Restart the PRINTER.
The PAPER FEED PINCH MOTOR
1. Use the diagnostics to check the operation of the PAPER FEED PINCH
MOTOR.
2. Check that the CONNECTORS for the PAPER FEED PINCH MOTOR
and the CONTROLLER BOARD are connected correctly.
3. If necessary, install a new PAPER FEED PINCH MOTOR.
malfunctioning.
The EJECT SENSOR AY is
1. Use the diagnostics to check the operation of the EJECT SENSOR.
2. Check that CONNECTORS on the EJECT SENSOR AY and the
CONTROLLER BOARD AY are connected correctly.
3. If necessary, install a new EJECT SENSOR AY.
The EJECT ROLLER MOTOR is
1. Check that the EJECT ROLLER MOTOR is connected correctly at
both ends.
2. Check the EJECT MOTOR in the diagnostics. When the EJECT
MOTOR is up, both sensors are on. When the EJECT MOTOR is
down, SENSOR 1 is off and SENSOR 2 is on.
3. If necessary, install a new EJECT MOTOR.
malfunctioning.
DIAGNOSTICS
6 17JUL06 DG2842-1
Sensor Error 01
Sensor Error 02
The PAPER CUTTER is out of
position.
1. Use the diagnostics to move the CUTTER to the correct position.
2. If the CUTTER is stuck, clean and lubricate the CUTTER AY.
3. If necessary, install a new PAPER CUTTER.
The PAPER CUTTER AY is
1. Check that CONNECTORS CN10 - CN94 on the PAPER CUTTER AY
and the CONTROLLER BOARD AY are connected correctly.
SENSOR for the PAPER CUTTER AY and the JUNCTION BOARD
AY are connected correctly.
3. If necessary, install a new PAPER CUTTER AY.
malfunctioning.
The PAPER EDGE SENSOR on the
PAPER EDGE SENSOR AY is
1. Use the diagnostics to check the operation of the PAPER EDGE
SENSOR.
2. Check that CONNECTORS CN45 - CN82 on the PAPER EDGE
SENSOR and the JUNCTION BOARD AY are connected correctly.
3. If necessary, install a new PAPER EDGE SENSOR AY.
malfunctioning.
The PINCH ROLLER UP/DOWN SENSOR
1. Use the diagnostics to check the operation of the PINCH
ROLLER UP/DOWN SENSOR.
2. Check that CONNECTORS on the PINCH ROLLER UP/DOWN
SENSOR are connected correctly.
3. If necessary, install a new PINCH ROLLER UP/DOWN
SENSOR.
malfunctioning.
Error Codes
DG2842-1 17JUL06 7
Sensor Error 03
Sensor Error 04
Sensor Error 05
Sensor Error 09 or Sensor Error 10
The FEED IN PINCH SENSORS are
1. Use the diagnostics to check the operation of the FEED IN
PINCH SENSORS.
2. Check that the connectors for the FEED IN PINCH SENSORS
are connected correctly at both ends.
3. If necessary, install a new FEED IN PINCH SENSOR AY.
The FEED IN PINCH MOTOR is
1. Check that the FEED IN PINCH MOTOR is connected correctly
at both ends.
2. Check the FEED IN PINCH MOTOR in the diagnostics. When the
MOTOR is up, both SENSOR 1 is off and SENSOR 2 is on.
When the MOTOR is down, SENSOR 1 is on and SENSOR 2
is off.
3. If necessary, install a new FEED IN PINCH MOTOR.
The PAPER POSITION SENSORS are
1. Use the diagnostics to check the operation of the PAPER
POSITION SENSORS.
2. Check that CONNECTORS CN43 - CN76 and CN43 - CN77 on
the PAPER POSITION SENSORS and the JUNCTION BOARD
3. If necessary, install new PAPER POSITION SENSORS.
malfunctioning.
malfunctioning.
The PAPER EDGE SENSOR on the
PAPER EDGE SENSOR AY is
1. Use the diagnostics to check the operation of the PAPER EDGE
SENSOR.
2. Check that CONNECTORS CN45 - CN82 on the PAPER EDGE
SENSOR and the JUNCTION BOARD AY are connected correctly.
3. If necessary, install a new PAPER EDGE SENSOR AY.
malfunctioning.
DIAGNOSTICS
8 17JUL06 DG2842-1
Sensor Error 17, Sensor Error 18, or Sensor Error 19
The PINCH ROLLER UP/DOWN
SENSOR is disconnected or
malfunctioning.
UP/DOWN SENSOR.
2. Check that CONNECTORS on the PINCH ROLLER UP/DOWN
SENSOR are connected correctly.
3. If necessary, install a new PINCH ROLLER UP/DOWN SENSOR.
malfunctioning.
The FEED IN PINCH SENSORS are
1. Check that the connectors for the FEED IN PINCH SENSORS are
connected correctly at both ends.
2. If necessary, install a new FEED IN PINCH SENSOR AY.
The FEED IN PINCH MOTOR is
1. Check that the FEED IN PINCH MOTOR is connected correctly at
both ends.
2. Check the FEED IN PINCH MOTOR in the diagnostics. When the
MOTOR is up, both SENSOR 1 is off and SENSOR 2 is on.
When the MOTOR is down, SENSOR 1 is on and SENSOR 2 is
off.
3. If necessary, install a new FEED IN PINCH MOTOR.
malfunctioning.
The PAPER POSITION SENSORS are
1. Use the diagnostics to check the operation of the PAPER
POSITION SENSORS.
the PAPER POSITION SENSORS and the JUNCTION BOARD
3. If necessary, install new PAPER POSITION SENSORS.
malfunctioning.
malfunctioning.
Error Codes
DG2842-1 17JUL06 9
Sensor Error 20
Sensor Error 21
Sensor Error 23
The COVER OPEN SENSOR is
1. Use the diagnostics to check the operation of the COVER OPEN
SENSOR.
2. Check that CONNECTORS CN50 - CN91 on the COVER OPEN
SENSOR and the JUNCTION BOARD AY are connected
correctly.
3. If necessary, install a new COVER OPEN SENSOR.
malfunctioning.
The PINCH ROLLER SENSOR AY is
SENSOR.
the PINCH ROLLER SENSOR AY and the JUNCTION BOARD
3. If necessary, install a new PAPER LEAD EDGE DETECTION
SENSOR.
The PINCH ROLLER MOTOR AY is
MOTOR.
2. Check that CONNECTORS CN12 - CN64 - CN69 on the PINCH
ROLLER MOTOR AY and the CONTROLLER BOARD AY are
3. If necessary, install a new PINCH ROLLER MOTOR AY.
malfunctioning.
The RIBBON TAKE-UP SENSOR AY is
1. Use the diagnostics to check the operation of the RIBBON TAKE-
UP SENSOR.
2. Check that CONNECTORS for the SENSOR AY are connected
correctly at both ends.
3. Rotate the DECODER.
4. If necessary, install a new RIBBON TAKE-UP SENSOR AY.
malfunctioning.
DIAGNOSTICS
10 17JUL06 DG2842-1
Sensor Error 24
Temperature sensor error 01, Temperature sensor error 02, Temperature sensor
error 03, or Temperature sensor error 04
Paper Jam 01
Paper Jam 02
The RIBBON SUPPLY SENSOR AY is
1. Use the diagnostics to check the operation of the RIBBON
SUPPLY SENSOR.
2. Check that CONNECTORS for the SENSOR AY are connected
3. Rotate the DECODER.
4. If necessary, install a new RIBBON SUPPLY SENSOR AY.
malfunctioning.
The JUNCTION BOARD AY is
1. Check that CONNECTORS CN11 - CN40 on the CONTROLLER
BOARD AY and the JUNCTION BOARD AY are connected
correctly.
2. If necessary, install a new JUNCTION BOARD AY.
The HEAD THERMISTOR is
1. Use the diagnostics to check the operation of the HEAD
THERMISTOR.
2. Check that the CONNECTORS on the THERMAL HEAD and the
CONTROLLER BOARD AY are connected correctly.
3. If necessary, install a new THERMAL HEAD.
malfunctioning.
Install a new CONTROLLER BOARD AY.
The PAPER EMPTY SENSOR is
1. Check that the SENSOR is connected correctly at both ends.
2. If necessary, install a new PAPER EMPTY SENSOR.
malfunctioning.
The PAPER EDGE SENSOR is
2. If necessary, install a new PAPER EDGE SENSOR.
malfunctioning.
Error Codes
DG2842-1 17JUL06 11
Paper Jam 03, Paper Jam 04, or Paper Jam 05
Paper Jam 53, Paper Jam 65, Paper Jam 69, or Paper Jam 6A
Paper Jam 6B
Paper Jam 81
Paper Jam 83
The PAPER EDGE SENSOR is dirty or
malfunctioning.
1. Clean the PAPER EDGE SENSOR.
2. If necessary, install a new PAPER EDGE SENSOR.
The PAPER FEED MAIN MOTOR AY is
1. Check that CONNECTOR CN6 on the PAPER FEED MAIN
MOTOR AY and the CONTROLLER BOARD AY is connected
correctly.
2. If necessary, install a new PAPER FEED MOTOR AY.
The PAPER FEED SUB-MOTOR AY is
1. Check that CONNECTOR CN7 on the PAPER FEED SUB-
MOTOR AY and the CONTROLLER BOARD is connected
correctly.
2. If necessary, install a new PAPER FEED SUB-MOTOR AY.
malfunctioning
The PAPER POSITION SENSOR is
2. If necessary, install a new PAPER POSITION SENSOR.
malfunctioning.
The TOP SENSOR is disconnected or
malfunctioning.
2. If necessary, install a new TOP SENSOR.
malfunctioning.
malfunctioning.
malfunctioning.
malfunctioning.
DIAGNOSTICS
12 17JUL06 DG2842-1
Paper Jam 84
Paper Jam 91
Paper Jam 92
Paper Jam 93
Paper Jam 94
The PAPER SIZE SENSOR is
2. If necessary, install a new PAPER SIZE SENSOR.
malfunctioning.
malfunctioning.
malfunctioning.
malfunctioning.
The PAPER SIZE SENSOR is
2. If necessary, install a new PAPER SIZE SENSOR.
malfunctioning.
malfunctioning.
Error Codes
DG2842-1 17JUL06 13
Paper Empty
Incorrect ribbon
Ribbon Empty
Incorrect Paper
The PAPER EMPTY SENSORS and
PAPER SIZE SENSORS are dirty.
Clean the PAPER EDGE SENSORS and PAPER SIZE SENSORS.
The PAPER EMPTY SENSORS and
PAPER SIZE SENSORS are
1. Check that CONNECTORS CN43 - C78 and CN43 - CN79 on the
PAPER EMPTY SENSORS and PAPER SIZE SENSORS and the
JUNCTION BOARD AY are connected correctly.
2. If necessary, install new PAPER EMPTY SENSORS and PAPER
SIZE SENSORS.
malfunctioning.
The incorrect type of RIBBON is
installed.
Install the correct RIBBON.
The BAR CODE on the RIBBON is
missing or has damage.
Install a new RIBBON.
malfunctioning.
The COLOR SENSOR is dirty. Clean the COLOR SENSOR.
The COLOR SENSOR is
1. Check that CONNECTOR CN14 - CN1 on the COLOR SENSOR and
the CONTROLLER BOARD AY is connected correctly.
2. If necessary, install a new COLOR SENSOR.
malfunctioning.
The PAPER EDGE and PRINT POSITION
SENSORS are dirty.
Clean the PAPER EDGE and PRINT POSITION SENSORS.
The PAPER LEAD EDGE SENSOR is
1. Check that CONNECTORS CN45 - CN82 on the PAPER LEAD
EDGE SENSOR and the CONTROLLER BOARD AY are
2. If necessary, install a new PAPER LEAD EDGE SENSOR.
malfunctioning.
DIAGNOSTICS
14 17JUL06 DG2842-1
Cover Open
Paper Cover Open
The COVER OPEN SENSOR is
1. Check that CONNECTORS CN50 - CN91 on the COVER
OPEN SENSOR and the JUNCTION BOARD AY are connected
correctly.
2. If necessary, install a new COVER OPEN SENSOR.
malfunctioning.
The PAPER COVER OPEN SENSOR is
1. Check that CONNECTORS for the SENSOR are connected
2. Check the SENSOR in the diagnostics. If the PAPER COVER is
open, the SENSOR is off. If the PAPER COVER is closed, the
SENSOR is on.
3. If necessary, install a new PAPER COVER OPEN SENSOR.
malfunctioning.
Troubleshooting
DG2842-1 17JUL06 15
Section 3: Troubleshooting
Image Quality
Description Possible Cause Action
Scratches are visible on
the paper.
The paper path is dirty. Clean:
THERMAL HEAD
GUIDE BAR
PINCH ROLLER
Part of the print is
blocked.
The print color is not
correct.
The THERMAL HEAD AY is
1. Check that CONNECTORS CN3 - CN22 on
the THERMAL HEAD and the
CONTROLLER BOARD AY are connected
correctly.
malfunctioning.
2. Do a Tone Table Reset.
3. If necessary, install a new CONTROLLER
BOARD AY.
Horizontal streaks
appear on the print.
The image is
compressed.
A TIMING BELT is loose or
malfunctioning.
1. Adjust the TIMING BELT for the ADVANCE
ROLLER, TIMING BELT for the FEED
ROLLER, and the TIMING BELT for the
PAPER ROLL. See the ADJUSTMENTS
AND REPLACEMENTS.
2. If necessary, install a new TIMING BELT.
The PAPER FEED MAIN MOTOR
AY is malfunctioning.
Install a new PAPER FEED MAIN MOTOR AY.
The PAPER FEED SUB-MOTOR
Install a new PAPER FEED SUB-MOTOR AY.
malfunctioning.
BOARD AY.
The prints are blank. The THERMAL HEAD is
correctly.
The voltage for the THERMAL
HEAD is not correct.
1. Check the voltage for the THERMAL HEAD.
See the ADJUSTMENTS AND
REPLACEMENTS.
malfunctioning.
BOARD AY.
DIAGNOSTICS
16 17JUL06 DG2842-1
The image is not
complete.
The PLATEN AY is dirty. Clean the PLATEN AY.
The PAPER FEED CLEANING
ROLLER is dirty.
Clean the PAPER FEED CLEANING ROLLER.
The PAPER EJECTION CLEANING
ROLLER is dirty.
Clean the PAPER EJECTION CLEANING
ROLLER.
The THERMAL HEAD is
correctly.
malfunctioning.
The paper is not cut
correctly.
The PAPER CUTTER AY is
malfunctioning.
1. Install a new ROLLING BLADE AY.
2. If necessary, install a new PAPER CUTTER
AY.
Folds appear on the
print.
REPLACEMENTS.
The FAN for the THERMAL HEAD is
1. Check that CONNECTORS CN12 - CN63 -
CN70 on the FAN for the THERMAL HEAD
and the CONTROLLER BOARD AY are
2. If necessary, install a new FAN for the
THERMAL HEAD.
The THERMAL HEAD is
correctly.
malfunctioning.
Vertical streaks appear
on the print.
The THERMAL HEAD is dirty. Clean the THERMAL HEAD.
The STRIPPER PLATE behind the
THERMAL HEAD is malfunctioning.
Clean the STRIPPER PLATE.
The PINCH ROLLER AY is blocked. Remove any obstruction between the PINCH
ROLLER AY and the ADVANCE ROLLER AY.
The PAPER FEED CLEANING
ROLLER is dirty.
Clean the PAPER FEED CLEANING ROLLER
AY.
The PAPER EJECTION CLEANING
ROLLER is dirty.
Clean the PAPER EJECTION CLEANING
ROLLER.
Troubleshooting
DG2842-1 17JUL06 17
Power
The print registration is
not correct.
A TIMING BELT is loose or
malfunctioning.
1. Adjust the TIMING BELT for the ADVANCE
ROLLER, TIMING BELT for the FEED
ROLLER, and the TIMING BELT for the
PAPER ROLL. See the ADJUSTMENTS
AND REPLACEMENTS.
2. If necessary, install a new TIMING BELT.
The PAPER FEED MAIN MOTOR
The PAPER FEED MAIN MOTOR AY is
malfunctioning.
The RIBBON WINDING MOTOR AY
is malfunctioning.
Install a new RIBBON WINDING MOTOR AY.
malfunctioning.
BOARD AY.
The print is too light or
too dark.
The value for the Print Density is not
correct.
Check the value for the Print Density. See the
ADJUSTMENTS AND REPLACEMENTS.
The THERMAL HEAD is
correctly.
REPLACEMENTS.
malfunctioning.
BOARD AY.
The PRINTER does not
energize.
The POWER CORD is not
Check that the POWER CORD is connected
The voltage for the DC POWER
SUPPLY is not correct.
1. Check the voltage for the DC POWER
SUPPLY. See the ADJUSTMENTS AND
REPLACEMENTS.
2. If necessary, install a new DC POWER
SUPPLY.
The POWER SWITCH is
malfunctioning.
Install a new POWER SWITCH.
The FAN for the DC
POWER SUPPLY does
not rotate.
REPLACEMENTS.
2. If necessary, install a new DC POWER
SUPPLY.
Troubleshooting
Printed in U.S.A. dg2842_1.fm
EASTMAN KODAK COMPANY
Rochester, NY 14650
OPERATOR PANEL
The LCD displays
continually or it does not
display.
The LCD BOARD AY is
the LCD BOARD AY and the CONTROLLER
BOARD AY are connected correctly.
2. Install a new LCD BOARD AY.
malfunctioning.
BOARD AY.
REPLACEMENTS.
2. If the problem continues, install a new DC
POWER SUPPLY.
The BUTTONS on the
OPERATOR PANEL are
malfunctioning.
The LCD BOARD AY is
2. Install a new LCD BOARD AY.
malfunctioning.
The lights on the
OPERATOR PANEL
do not illuminate when
the PRINTER is
energized.
The light for Power
illuminates, but the
LCD does not display.
The LCD BOARD AY is
2. If necessary, install a new LCD BOARD AY.
malfunctioning.
BOARD AY.
Kodak is a trademark of Eastman Kodak Company.

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