Apple leverages a combination of Top-Down and Bottom-Up innovation strategy to c
reate new innovations
Management & organisation driven, highly structured and process oriented Customer driven, spontaneous and with deep understanding of customer need Apple Innovation Takeaways Build Products that are cool, intuitive, simple to use and provide the most amaz ing experience Take calculated risks and boldly enter new markets. E.g. iPod, iPhone Change the playing field by creating new business models. E.g. iTunes Capture the changing landscape and ecosystem of the markets and buyers Grow the market share with buyers as they grow and their needs grow ( kids, teen agers, young adults, adults, parents....) Provide multiple products / touch points to buyers so they can buy and subscribe to more products all glued through iTunes Creativity begins with asking questions Innovation happens when you find answers No questions, no answer More questions, better answer LEARNINGS FROM THE CASE DESIGN THINKING AND INNOVATION AT APPLE An Innovation strategy requires : Identifying innovation as a source of competitive advantage Consistent efforts towards innovation A flexible organizational design to supplement innovation efforts. Combination of customer pull and technology push innovations Systematic evaluation of product ideas Complementary products to support new products/ideas A passionate and involved leader