Learning

Organization &
Organization Exellence

Dr. Kamel .M. Al-hawajreh

.Saudi Unlimited Development Co

The concept and definition of

the learning organization
Senge (1990) An organization where people
continually expand their capacity to create the results
they truly desire, where new and expansive patterns of
thinking are nurtured, where collective aspiration is set
free, and where people are continually learning how to
learn
Senge



.

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The concept and definition of

the learning organization

Garvin (1994) An organization skilled at creating,

acquiring and transferring knowledge, and at
modifying its behavior to reflect new knowledge
and insights

Moilanen (2005) A learning organization is a

consciously managed organization with learning
as a vital component in its values, visions and
goals as well as in its everyday operations and
their assessment

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Benefits of a Learning Organization

A rich, multi-dimensional concept affecting many aspects of

organizational behavior
An innovative approach to learning, to knowledge management
and to investing in intellectual capital
A new set of challenging concepts focusing attention on the
acquisition and development of individual and corporate
knowledge
An innovative approach to organization, management and
employee development
Innovative use of technology to manage organizational
knowledge through databases and the internet or intranets

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The difference between learning organizations

and traditional organizations
TO

LO

Efficiency and
effectiveness

Excellences

Dominant
Road map

Catalyst
Learning Map

Requirements
Shared values

leadership style

Strategy

Hierarchical

Dynamic

Structure

People who know

Learning People

Employees

Training

Learning

Skills

A variety of dimensions

Performance Appraisal
systems

Financial Statements

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CLUSTERS OF LEARNING ORGANIZATION FEATURES

Strategy
Learning approach to
strategy
Participative policy making

Looking Out
Looking In
Boundary workers as
Informative
environmental
Structure
Formative accounting
Enabling structures scanners
and control
Inter-company
Internal exchange
learning
Reward flexibility

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Learning Opportunities
Learning climate
Self-development
opportunities


Characteristics of the learning organization

:
Involves two main dimensions at the individual level and structural level:
Provide opportunities for continuous-1 . .1
learning
Encourage dialogue and discussion-2 . .2
Encourage cooperation-3 .3
and learning through work teams
Empowerment of-4 .4
.
individuals towards a shared vision
6-Creating systems for the acquisition of learning and enjoy the participation under
the leadership
strategy forwith
learning,
Linking
the organization
its-5 .5
7

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environment

.6


Features of the learning organization

There is a common feature of models that describe the learning

,organization
.1

Continual individual
: development

.

.2 : Team work Building

.
Considered as a key learning units through the interaction of team
8
.members with each other

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Features of the learning organization
.3

:
.

Empowerment of leadership-3
.4
.

Systematic approaches to knowledge processing-4

.5

Flexible structures, flatter, less hierarchical forms with -5

cross-functional links
.6

Awareness of the internal and external environment-6

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Features of the learning organization
.7

Effective internal Knowledge-sharing mechanisms-7

.8

Strategic alignment internally & externally-8

.9

Change orientation, willingness and ability to put -9

knowledge into practice
.10

Shared vision-10
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The main pillars of the Learning organizations
Shard Leadership

:strategy

: Culture
Empowerment
Continuous
learning
Develop a sense
Organization
:design
team work
strategy
collation
unlimited
network
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customer orientation
Long term perspective

Enhance the internal

environment

.L.O

Usage of
: information
Intensive scanning
Orientation standards
Participate in problem solutions


Elements of The Learning Organization
There is a need for the organization to own important
elements necessary to become a learning organization, is to

:
.1 : Dynamics
: of learning: and be at three levels
. :Individual Learning

.
. team work
: learning
.
. : Organizational Learning
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Unlimited
Development
Co


Elements of The Learning Organization

Shift in the .2
: organization

Terms of organizational learning includes four
components which
Shared Vision . .
. .
Strategies & Plans
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Elements of The Learning Organization
.3
:



3- Empower employees, leaders, customers,
suppliers and partners.

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Elements of The Learning Organization
.4 :

.
4- knowledge management
.5 :
.
5-Use of information technology and
communications
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Dimensions of learning
organization and its elements
Learning organization
Managerial

Supportive--1
leadership for
learning
Administrative-2
support for
training and
empowerment

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cultural
provide 1
framework
values for
organizatio
nal culture
Supportive-2
environme
nt for
learning

Organizational
Organic-1
design
and
work
through
working
groups
-2

-3

-4

Strategic

1-Shared
vision
2-Follow-up of
environmental
changes
3- Adopt a
strategy of
learning


Organizational Excellence




Excellence that organizations seek to exploit
the opportunities critical, preceded by an
effective strategic planning, and commitment to
realize a shared vision, dominated by clarity of
purpose, adequacy of resources and concern
for the performance
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What are the foundations of

organizational excellence?

Planning
Peopl
e
Proces
s

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Performanc
e

How to spot a best practice

Best Practices Attributes
Approach

is reliable and repeatable

Approach is well deployed
Approach is measured in key areas of
importance and is a high performer:

Efficiency
Cycle time
Timeliness
Quality
Compliance
Satisfaction
Quality of campus life
Innovation

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Organizational Excellence
Goals

Merit Review: Operate a credible, efficient merit review

system .

Human Capital Management: Develop a diverse, capable,

motivated staff that operate with efficiency and integrity.

Technology-Enabled Business Processes: Utilize and

sustain broad access to new and emerging technologies for
business application.

Performance Assessment: Develop and use performance

assessment tools and measures to provide an environment of
continuous improvement in NSFs intellectual investments as
well as its management effectiveness.

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Importance of organizational excellence
:
. .1
1- Organizations need the means and methods to identify the
obstacles faced as they arise.
. 2

2- Organizations need a method to gather information, so you
can take important decisions concerning human resources
and other issues
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Importance of organizational excellence
:
.3
3- Organizations need to develop its members on an ongoing
basis
. 4
Organization needs to provide the skills necessary -4
?to the decision maker, whether individual or group

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Dimensions of Org. Excellence
:
Leadership


)
......
HR


.



.
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Dimensions of Org. Excellence
-3Operations
.




-4
Explicit and implicit Knowledge
-5 :
Financial Revenue vs. Expenses

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-1
Working to create continuing learning
Prepare a flexible workforce

2-

-3
Setting the foundation for initiatives of
improvement and development
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Thank You
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