TABLE OF CONTENTS

Executive summary

CHAPTER - 1
1.1

Introduction

1.2

Purpose of the Study....

1.3

Scope of the Study

1.4

Methodology of the Research

1.5

Constraint of the Study

1.6

Scheme of the Report

CHAPTER - 2
Training and Development

2.1

Introduction

2.2

Purpose of Training and Development

2.3

The Training Process..

2.4

Identifying Training Needs

2.5

Training Methods

CHAPTER - 3
Toyota Motor Corporation

3.1

History

3.3

Total Quality Management

CHAPTER - 4
Training and Development At TFM

4.1

Training and Development Department Of TFM

4.2

Determining the Training Needs

4.3

TFM Training Goal

4.4

Types Of Training Offered

4.5

Top Level Management Concern Towards Training And Development 8

4.6

Will Training Brings About Change In Employees Behavior 8

CHAPTER - 5
Questionnaire Analysis

CHAPTER - 6
SWOT Analysis

14

6.1

Strengths

14

6.2

Weaknesses

14

6.3

Opportunities

14

6.4

Threats

14

CHAPTER - 7
Findings and Recommendation

15

7.1

Communication

15

7.2

Employees Counseling Unit

15

7.3

Office Atomization

15

7.4

Improvement in Selection Process

15

7.5

TFM Must Focus On On-The Job Training

15

References

16