Dave's Answer:

Generally, you remove applications by using the Windows utility for the task, but
Norton Antivirus tends to get in a bit deeper into the system, so it's tricker to
remove it completely !ere's how you can do that:
" Go to #tart $$% &ontrol 'anel $$% Add()emove 'rograms
* #croll down to your Norton program
+ &lick &hange $$% )emove All
,ou will be asked to restart your '& Do so
- Now go to #tart $$% .y &omputer $$% 'rogram /iles )ight click on each
#ymantec folder and select Delete
0 While you are in 'rogram /iles go to the Common Files folder at or near
the top of the 'rogram /iles window Delete every #ymantec folder there
And, again, restart your '&
1 Go to #tart $$% #earch $$% All /iles and /olders $$% .ore Advanced 2ptions
&heck each option e3cept for 4&ase sensitive4
Now type in Norton and delete each Norton folder from the search results
5Again, right click, choose 4Delete46 2ne more time, restart your '&
7 )epeat step 5 e3cept type Symantec in the 4#earch4 bo3
The next step is trickier: go into the Registry.
" /irst thing to do is 8ack up the )egistry 9'll be saying more about the
)egistry later 8ut suffice it to say that the presence of uninstalled security
software in the )egistry can conflict with newly installed security software
and cause system free:es #o can folders of 4uninstalled4 programs for that
matter
* 2nce again, go to #tart, then click on 4)un4 ;ype in 4regedit4
+ Go to the top of the )egedit window &lick 5<6 ne3t to
!=>,?&@))>N;?@#>) Go down the thread until you see Software
&lick on #oftware and scroll down the thread until you see Symantec )ight
click on #ymantec and choose 4Delete4
- /rom there go down to !=>,?A2&AA?.A&!9N> and repeat step +
)estart your '&
0 &lick 5<6 ne3t to !=>,?A2&AA?.A&!9N>, now: &lick 5<6 ne3t to
#oftware, &lick 5<6 ne3t to .icrosoft, &lick 5<6 ne3t to Windows and &lick
5<6 ne3t to &urrentBersion
1 #elect the )un folder )ight$click and delete each #ymantec entry you see
5if present6 )estart your '&