Cafeteria Questionnaire

Name _________________________________________________
Gender ___________ Classification _______________

Do you have a meal plan? Yes No

How often do you eat in the cafeteria? ___________________

Circle the meal you eat at most often.

Breakfast Brunch Lunch Dinner Late
Night

Circle your favorite concept.

Salad Bar Grill Deli International Classics
Pizza

Do you know any of the staff by name? Who?

_____________________

Do you know the cafeteria has a comment board? Yes No

If yes, where is it located?

_________________________________________

Have you ever looked at the comment board? Yes No

Do you know where to find the comment cards? Yes No

If yes, where are they?

____________________________________________

Have you ever written a comment card? Yes No

If so, why or why did you not turn it in?

__________________________________________________________________

What was the comment or complaint?

__________________________________________________________________

Do you live on campus? Yes No

Why would you choose to eat at home or off-campus rather than
at the cafeteria?
___________________________________________________

What would be a reason to get a cafeteria meal to go?

__________________________________________________________________

Has a staff member ever been rude to or ignored you? If so, what
were they doing or what did they do to upset you?
________________

__________________________________________________________________

If yes to the above, how did you react? ___________________________

__________________________________________________________________

Would lack of service ever keep you from returning to the

cafeteria? Yes No

If you disliked a particular staff member, would you be less likely

to enter the line at which they were serving? Yes No

In your opinion, what is the relationship between staff and

students?

__________________________________________________________________

Have you ever seen a manager on the floor? If so, what were they
doing? ___________________________________________________________

Please share a time when the attitude or emotion of a staff

member affected your experience in the cafeteria. Can be
positive or negative.
_________________________________________________________

__________________________________________________________________
Please use the following lines to leave any other comments
concerning the cafeteria, staff, management, comment cards, or
general experiences with Sodexo.

__________________________________________________________________

__________________________________________________________________