This document discusses the importance of listening skills in communication. It states that listening is the best way to pay respect to another person and the biggest block to effective communication is the inability to listen intelligently. It also explains that people often engage in partial and selective listening by filtering out information that does not interest them. Finally, it provides tips for being an active listener such as paraphrasing, taking notes, listening with an open mind, and providing feedback.
This document discusses the importance of listening skills in communication. It states that listening is the best way to pay respect to another person and the biggest block to effective communication is the inability to listen intelligently. It also explains that people often engage in partial and selective listening by filtering out information that does not interest them. Finally, it provides tips for being an active listener such as paraphrasing, taking notes, listening with an open mind, and providing feedback.
This document discusses the importance of listening skills in communication. It states that listening is the best way to pay respect to another person and the biggest block to effective communication is the inability to listen intelligently. It also explains that people often engage in partial and selective listening by filtering out information that does not interest them. Finally, it provides tips for being an active listener such as paraphrasing, taking notes, listening with an open mind, and providing feedback.
This document discusses the importance of listening skills in communication. It states that listening is the best way to pay respect to another person and the biggest block to effective communication is the inability to listen intelligently. It also explains that people often engage in partial and selective listening by filtering out information that does not interest them. Finally, it provides tips for being an active listener such as paraphrasing, taking notes, listening with an open mind, and providing feedback.
Listening is the best compliment we can pay another human being! The speaker has to listen to non verbal and verbal symbols of the listener. The biggest block in personal communication is inability to listen intelligently , understandingly and skillfully.
Partial and Selective listening We filter out as noise information that does not interest us. Often we pretend to listen Our reconstruction of meaning remains incomplete or vastly different from the original
Contributors to poor listening Inadequate language Difficult physical conditions Non-serious listening Lack of interest Antipathy towards the speaker Over enthusiasm Lack of confidence Strong convictions
Listen actively
Paraphrasing and interpreting what is being said Takes the time to listen Shows interest Jots down main ideas Listens with an open mind Provides feedback Separates fact from opininon
Listening skills Prepare yourself to listen Learn to shift from speaker to listener Listen actively Avoid emotional responses