Listening The Mother of All Speaking

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Listening

The mother of all speaking


Listening is the best compliment we can pay
another human being!
The speaker has to listen to non verbal and
verbal symbols of the listener.
The biggest block in personal communication
is inability to listen intelligently ,
understandingly and skillfully.

Partial and Selective listening
We filter out as noise information that does
not interest us.
Often we pretend to listen
Our reconstruction of meaning remains
incomplete or vastly different from the
original


Contributors to poor listening
Inadequate language
Difficult physical conditions
Non-serious listening
Lack of interest
Antipathy towards the speaker
Over enthusiasm
Lack of confidence
Strong convictions

Listen actively

Paraphrasing and interpreting what is being
said
Takes the time to listen
Shows interest
Jots down main ideas
Listens with an open mind
Provides feedback
Separates fact from opininon

Listening skills
Prepare yourself to listen
Learn to shift from speaker to listener
Listen actively
Avoid emotional responses

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