Scribd Logo
Upload

Welcome to Scribd!

  • 17 views

    Reliance Comm

    Uploaded by

    Antriksh Kapoor
    The document describes a sky blue Reliance store with separate counters for different tasks. It lists the internal employees such as sales executives and back staff as well as external customers including students, businessmen, and professionals. The process for a new SIM connection is detailed, outlining potential failure points like SIMs not being available or delays in verification. Strategies to overcome these failures include tracking daily SIM stock, immediately forwarding documents, checking documents upon receipt, and setting a standard verification time.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content

    You might also like

    Reliance Comm

    Uploaded by

    Antriksh Kapoor
    17 views4 pages
    The document describes a sky blue Reliance store with separate counters for different tasks. It lists the internal employees such as sales executives and back staff as well as external customers including students, businessmen, and professionals. The process for a new SIM connection is detailed, outlining potential failure points like SIMs not being available or delays in verification. Strategies to overcome these failures include tracking daily SIM stock, immediately forwarding documents, checking documents upon receipt, and setting a standard verification time.

    Original Description:

    pestal, swort analysis on ril comm

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document describes a sky blue Reliance store with separate counters for different tasks. It lists the internal employees such as sales executives and back staff as well as external customers including students, businessmen, and professionals. The process for a new SIM connection is detailed, outlining potential failure points like SIMs not being available or delays in verification. Strategies to overcome these failures include tracking daily SIM stock, immediately forwarding documents, checking documents upon receipt, and setting a standard verification time.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    17 views4 pages

    Reliance Comm

    Uploaded by

    Antriksh Kapoor
    The document describes a sky blue Reliance store with separate counters for different tasks. It lists the internal employees such as sales executives and back staff as well as external customers including students, businessmen, and professionals. The process for a new SIM connection is detailed, outlining potential failure points like SIMs not being available or delays in verification. Strategies to overcome these failures include tracking daily SIM stock, immediately forwarding documents, checking documents upon receipt, and setting a standard verification time.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 4

    Physical Evidence.

    Store
    Colour of store- Sky blue.
    Parking
    Sim allotment centre
    Employees wearing blue colour t-shirts with logo of
    reliance.
    Light music played in store.
    Different counters for different works.

    PEOPLE
    INTERNAL EXTERNAL
    SALES EXECUTIVE
    RETAILERS
    BACK STAFF PEOPLE
    PEON
    SWEEPER
    STUDENTS
    SERVICEMAN
    BUSINESS MAN
    PROFESSIONALS
    Process for new connection
    Failure points
    1) New connection SIM is not available.
    2) SIM activation takes lot off time.
    3) Failure in verifying documents.
    4) Delay in verification call to the customer.
    Strategies to overcome:-
    1) Track no. of SIM available in the store daily to avoid
    stock out.
    2) Forward the docs immediately.
    3) Check documents at the time of receiving.
    4) Set a standard time of verification.

    You might also like